AT413059T
Apparatus and methods enhancing call routing to and within call-centers
Abstract
This record has no abstract on file.
Term
Term ended
Expired 9 September 2018, 8 years ago.
- Priority
- Filed
- Granted
- Expired
- Today
324 members in 10 offices
Priority claims1
| Document | Office | Kind | Date |
|---|---|---|---|
| 92841097 | United States of America | A |
Members324
| Document | Office | Kind | |
|---|---|---|---|
| WO9716014A2 | World Intellectual Property Organization (WIPO) | A2 | |
| WO9716014A3 | World Intellectual Property Organization (WIPO) | A3 | |
| WO9728635A1 | World Intellectual Property Organization (WIPO) | A1 | |
| WO9738519A1 | World Intellectual Property Organization (WIPO) | A1 | |
| AU2604797A | Australia | A | |
| CA2259912A1 | Canada | A1 | |
| WO9801987A1 | World Intellectual Property Organization (WIPO) | A1 | |
| AU5274398A | Australia | A | |
| US5765033A | United States of America | A | |
| WO9831130A1 | World Intellectual Property Organization (WIPO) | A1 | |
| AU6023598A | Australia | A | |
| WO9834390A1 | World Intellectual Property Organization (WIPO) | A1 | |
| WO9835326A1 | World Intellectual Property Organization (WIPO) | A1 | |
| WO9835509A2 | World Intellectual Property Organization (WIPO) | A2 | |
| AU6034698A | Australia | A | |
| AU6167398A | Australia | A | |
| AU6319498A | Australia | A | |
| CA2280002A1 | Canada | A1 | |
| WO9837687A1 | World Intellectual Property Organization (WIPO) | A1 | |
| US5802163A | United States of America | A | |
| AU6655298A | Australia | A | |
| US5825870A | United States of America | A | |
| EP0873642A1 | European Patent Office (EPO) | A1 | |
| WO9835509A3 | World Intellectual Property Organization (WIPO) | A3 | |
| CA2289193A1 | Canada | A1 | |
| WO9854877A2 | World Intellectual Property Organization (WIPO) | A2 | |
| WO9854877A3 | World Intellectual Property Organization (WIPO) | A3 | |
| CA2302680A1 | Canada | A1 | |
| WO9913635A1 | World Intellectual Property Organization (WIPO) | A1 | |
| CA2302397A1 | Canada | A1 | |
| CA2302488A1 | Canada | A1 | |
| CA2302704A1 | Canada | A1 | |
| WO9914920A1 | World Intellectual Property Organization (WIPO) | A1 | |
| WO9914924A1 | World Intellectual Property Organization (WIPO) | A1 | |
| WO9914951A1 | World Intellectual Property Organization (WIPO) | A1 | |
| AU9479398A | Australia | A | |
| AU9225198A | Australia | A | |
| AU9383598A | Australia | A | |
| AU9479298A | Australia | A | |
| EP0908047A1 | European Patent Office (EPO) | A1 | |
| US5905792A | United States of America | A | |
| CA2309185A1 | Canada | A1 | |
| WO9926395A1 | World Intellectual Property Organization (WIPO) | A1 | |
| CA2309183A1 | Canada | A1 | |
| WO9927698A1 | World Intellectual Property Organization (WIPO) | A1 | |
| AU1120099A | Australia | A | |
| AU1286299A | Australia | A | |
| US5915011A | United States of America | A | |
| US5915012A | United States of America | A | |
| US5926538A | United States of America | A | |
| US5926539A | United States of America | A | |
| JPH11508430A | Japan | A | |
| US5933492A | United States of America | A | |
| US5940496A | United States of America | A | |
| US5940497A | United States of America | A | |
| CA2320989A1 | Canada | A1 | |
| WO9941720A1 | World Intellectual Property Organization (WIPO) | A1 | |
| WO9941891A1 | World Intellectual Property Organization (WIPO) | A1 | |
| WO9941895A1 | World Intellectual Property Organization (WIPO) | A1 | |
| US5943416A | United States of America | A | |
| AU2595499A | Australia | A | |
| AU2595599A | Australia | A | |
| AU2674899A | Australia | A | |
| US5946387A | United States of America | A | |
| US5953332A | United States of America | A | |
| US5970065A | United States of America | A | |
| EP0954922A1 | European Patent Office (EPO) | A1 | |
| US5991391A | United States of America | A | |
| US5991392A | United States of America | A | |
| EP0958560A1 | European Patent Office (EPO) | A1 | |
| EP0962087A1 | European Patent Office (EPO) | A1 | |
| US6002760A | United States of America | A | |
| CA2334513A1 | Canada | A1 | |
| WO9965214A1 | World Intellectual Property Organization (WIPO) | A1 | |
| AU4427299A | Australia | A | |
| US6011792A | United States of America | A | |
| US6021428A | United States of America | A | |
| EP0983676A1 | European Patent Office (EPO) | A1 | |
| EP0985308A2 | European Patent Office (EPO) | A2 | |
| US6044146A | United States of America | A | |
| AU718233B2 | Australia | B2 | |
| US6055308A | United States of America | A | |
| US6064667A | United States of America | A | |
| CA2350515A1 | Canada | A1 | |
| WO0028702A1 | World Intellectual Property Organization (WIPO) | A1 | |
| AU1717700A | Australia | A | |
| WO0035173A1 | World Intellectual Property Organization (WIPO) | A1 | |
| US6078581A | United States of America | A | |
| AU2045900A | Australia | A | |
| EP1013062A1 | European Patent Office (EPO) | A1 | |
| EP1013066A1 | European Patent Office (EPO) | A1 | |
| EP1016280A1 | European Patent Office (EPO) | A1 | |
| EP1021905A1 | European Patent Office (EPO) | A1 | |
| US6104801A | United States of America | A | |
| US6104802A | United States of America | A | |
| US6118865A | United States of America | A | |
| EP1016280A4 | European Patent Office (EPO) | A4 | |
| US6128646A | United States of America | A | |
| EP1040638A1 | European Patent Office (EPO) | A1 | |
| US6130933A | United States of America | A |
Showing 100 of 324
1 legal event, as the office reported them to INPADOC
Events
| Event | Code | |
|---|---|---|
| Ceased as to paragraph 5 lit. 3 law introducing patent treatiesCeasedRER | RER |
Numbers
- Application
- 3008534
Titles2
- German
- GERÄT UND VERFAHREN ZUR VERBESSERUNG DER ANRUFLEITWEGLENKUNG NACH UND IN ANRUFZENTRALEN
- English
- APPARATUS AND METHOD FOR IMPROVING THE CALL TRANSMISSION TO AND IN CALL CENTERS
Classification
- CPC, 48
- H04L65/4007
- H04L12/64
- H04L65/401
- H04M3/12
- H04L29/06027
- H04M3/36
- H04L67/306
- H04M3/367
- H04L67/327
- H04M3/42323
- H04L69/329
- H04M3/51
- H04M3/5166
- H04M3/5183
- H04M3/5191
- H04M3/523
- H04M3/5232
- H04M3/5233
- H04M3/5236
- H04M3/5237
- H04M3/5238
- H04M3/54
- H04M3/56
- H04M3/58
- H04M7/00
- H04M7/006
- H04M7/12
- H04M2203/551
- H04M2207/12
- H04Q3/0029
- H04Q3/0045
- H04Q3/64
- H04Q3/66
- H04Q2213/13034
- H04Q2213/13072
- H04Q2213/13093
- H04Q2213/13103
- H04Q2213/13106
- H04Q2213/13141
- H04Q2213/13164
- H04Q2213/13174
- H04Q2213/13204
- H04Q2213/1322
- H04Q2213/13345
- H04Q2213/13349
- H04Q2213/13389
- H04L67/63
- H04L65/1101
- IPC, 18
- H04M7 00
- H04L12 64
- H04L29 06
- H04L29 08
- H04M3 00
- H04M3 12
- H04M3 36
- H04M3 42
- H04M3 51
- H04M3 523
- H04M3 54
- H04M3 56
- H04M3 58
- H04M7 12
- H04M11 00
- H04Q3 00
- H04Q3 64
- H04Q3 66