In-band signaling for routing selection

In-band signalling for use with the route is a flat of application is on October 23, 1998 and application are provided, 98812261.8) are is in-band signalling for a route of the dividing application of application.

technical field

The invention relates to a calculates telephone rings: Salty and intelligent network call voltage and a specific application of electing 4 is seized.

The crossed quotation the application of related document is applied to the S/N 08/879.619 part by casing to apply for (CIP), and back of the S/N 08/802.660 continuing part is applied for (the submission flat: a97 Years the February an 19), and back of S/N (08/797.407 the submission flat: 97 Years on February 10) for continuing part is applied to a, with applications the whole body and a.

background technology

The telephone call and processing AC system in time of the patented claim submits is connected with plural computer; the lastTHE dagger system, moreover and is developing and introduces the new system. The left a shaft and software's nature's magnetism information capable of the inventor and knew very and people of the technical field of obtain a common publications of the is. The radio for consideration, male knowledge system magnetism slight details here will not coating, wherein the ^f Powder Hu to invent the content to the.

, Providing with the intelligent network information gate literature is an ITU-T Recommendation FORMED. 1219, an intelligent network user guide 巻 l shape of the April, 1994).

The submitting the invention application, and intelligent network telephone-based the information system is continuing the remarkable and. The display according any recently is special along with such as a remote operation of display and marketability rapid growing of compound computer device and: Jealousy method safeguard service. The one of the industrial switching tradition is a service for of large-sized arming device customer's system. All situations, a crane to purchase device for discovering or rent and maintain methods of service, wherein multiple other situations, the companies entrusted such service to a method for is engaged with such specialized service.

A telephone technical field, massive commercial developments the so-called call centre service and a system, range, a mechanism of one or more to customer's to Yueliang service of the call centre of the service is represented operation. The call) is usually telephone exchange 4 sons to PBX and substrate, a relay inlet and punching sheet is provided at least telephone's service representative's accessing port side absurdly . Feasible routing criterion-based of any, and calls of assigned the routing to the service representative. With multiple modernized call centre, composed of a providing adhered on the periphery at service through the connection run application (; and accessorial service switchboards independent it is a processor), and strengthened the function of switch. The technical field, such reinforced processing: Therefore calls calculates the ^^ telephone bracket (CTI). The invention relates of primary and not only aims at such system. The embodiment generally talk-back S sought on the call centre performs i to exchange Ming.

The intelligent network in such as here described, usually, is 7 > with the call for telephone exchange network of concave seat of the technical field of called service control point the computerizing system operating ground by an.

Further to the computer function, and a service control point is related joint processor and t. For example, wherein a call and with a control point; and collecting and processing audio to determine the call destination terminal and call origination's information. Connection according to the route of square trust programmable layer, a call transfer to a calling centre, which is a hollow representative service. The intelligent multiple networks of the inventor knows, a concerned call origination's digital message of the aid of according to the link (with a layer is to a calling centre with chilly t for call carrier which is pre-formed, a terminal calling center's telephone switchboard's compuphone integrated processor; and data transmission and call) in service control point. The routing in an intelligent network of gravity of multiple stages according to different protocol.

The Chang Bujian for realizing network to voltage) is a call terminal destination by a determining question and unusually front calling of the service control point is determined; and further routing substantially automatic is conducted the scattered telephone machine in network. The then the plug probability of determining routing. First, calling with possibility of the correcting determining routing, wherein the call transmission of the lower surface of the process, a calling time voltage and during and a occur phase voltage: , 乂 human; the call and target; , The ACK/NAK analyses column, and flowing to the radical call and determines voltage and a. Moveably arranged Yueliang service control point to determine the information in calling is in usually of the information of the circulation updating, which is not the real-time data.

The modern and a telephone technical field of the so-called Internet protocol network electricity tongues i (IPNT, Internet Protocol Network Telephony). , Normally loss power i tongue calls according sees is used for the operation the microphone and a loudspeaker, and capable of call Internet's the computer and data network develops the analogue the graphical user interface on the connection with a. The commodity sellers provided with a telephone's simulation software, and similar system capable is made chilly t an Internet according to a network, a movable of through 7> intranet part (Intranet). When the submitting claim patented, to the chilly t according to the network is substantially considered device is an non-intelligent a network, although solution and further of the route. Calling and ^^ the Internet and a charging, for example 4 righteousness (protocol) is i sites is made of than two ear End Wangfang and a charging, and dependence control and associated with a address, the ear for a network protocol to exchange ^U a jack and can form a data packet the destination. The embodiment of the invention, the although i of an intelligent network is used to implement the invention and a whole the display, further - cares is applied to for the invention claims a terminal to the inside the network protocol Internet phone.

Are needed is a calling 4 short - controlled rectifier and a better determining system and method. By, comprising a TCP/IP is shared by scene's scattered router to the route of call, it has no need to apply substrate-processing chilly t according to independent digital network. Such system, capable 3) by an according electing 4 is seized finally and a far and can 4 absurdly adjacent terminal destinations, and a voltage and a selection trousers, the information and maintain of the real-time and.

invention content

Claims according to the diaphragm preferred The embodiment of the network determining telephone call method for route, comprising a steps of: protruded(a) on the first network destination seat attains the ear is related to a calling, a mark switch or a first destination with the beginning marks the related transmitting data; (b) of the call in transmitting data transfer with a second network seat; (c) and access network stand for transmitting data; For transmitting data to the 4 to struggle with (d) and a network volume of i is inserted for call.

A certain embodiments of the method, network ^^ is a determine power of the voltage a called voltage and a intelligent telephone network. Additionally the first destination seat and service control point. In the embodiments, transmitting data (, further non-beginning starting identification or first destination mark) can be a data of calling origination output end. The other embodiments, the data and first network seat is interpolated one or more common special is used for an voltage of the first routing thinking height of electing is 4 to seize the data information the data field. Such embodiment, access and use in steps (c) and (d) performing a second router in the second network seat, and first router and second router of consult the routing method.

The other embodiment, network is a wide data network, and telephone call of the connector main absurdly with two or more computations of the Wide area network in multiple 4 workstations is not to call. Made of a Wide area network the ACK/NAK for calling remote, the first network destination seat, the first router interpolates the transmitting data in one or more data fields with the call and data packet, and transmitting the data packet to the second destination seat, and is a second router; theA selection trousers, #: The producing further route selection 4 to seize.

The other surface of the invention is; a network routing system comprises a telephone call: Comprises a bamboo three baffle network destination seat and router first and a second network destination seat and second router. To the call of the first network destination seat, wherein the first router wherein the mark or the first destination is calling marks the transmitting data to writing-proof. Of common special is used for except the data routing one or more congeals: The field, and transmitting data from the one or more data field to a calling further routing in the second network destination seat and a router. The according to the diaphragm system, the network can be with the first destination base and second network destination stand intelligent telephone network, the first destination seat is a service control point; the second network destination the base compuphone of call centre of the fixed plate for integrating. Wherein the embodiment, the first router automatically according to the second router of the first router interpolated is one or more data fields the data end of the consultation.

The other surface of the invention is the network can be a wide data network, and telephone call is connected with the wide data network two or more between computer station, and is not the call between telephones; and a providing phone function. The wide data network can be an ear End Wang, calling to the ear inside of the net ten to manage i righteousness network full the electric tongues i (an Internet Protocol Network Telephony call), or can be a enterprise the ear for a net (Intranet) are call.

A power remarkable of the invention, the transmitting the data routing to the second (or other) destination seat, no need independent chilly t in an intelligent telephone network according to the network. Data such is arranged on the call or along with the call and data packet. The consultation is further connected, relating is the surface almost not is provided with a call is propped on the data the difficulty.

Brief description for drawings

Digital 1 of the front inventor the invention known, which is not public category intelligent network radical the Jan 4 Mie Xiangke the appearance; Is a defer to the embodiment of this invention uses a digital 2 with the signal process intelligent network simplified computer picture.

detailed description of illustrated embodiments

Digital 1) is simplified measurement position of the inventor known intelligent network. , And the calls is 100 to firmly at service control point 101 vectors 107 configuration of the cloud network line. The cloud 100 line can be a common telephone switching network, a private network, or telephone interconnection and ninth 4 columns the other one i or network (of).

The display, comprising processor 104 and service control point associated, for realizing calculating the goals of multiple reinforced. Is a processor (104) is connected to a or radical layer is 4 wife's the male knowledge the other devices to the radical technical field, for example flow distributor (CD) and intelligent is 102. The intelligent 102) is usually system for example whose upon interaction voice technology response to the obtaining related to a calling information origination the ability. Is a processor is 104 possibly is arranged abilities, for example one route or application of counting condition server, which can save the statistical information of the updating method for route selection 4 to seize supply to the information.

The called 107 to firmly at service control point 101:00, usually sent to the information by calling originations by the intelligent is 102 abilities. The information memory and counting month l service information, represent the space-time loading counting a of the service, wherein, therefore for determining to call 107 loops. A an intelligent network first, ^^ of choices usually of call 107) of the service control point 101, wherein the peeling by.

Digital 1 unit two call 121) and 122. Method for i to exchange according to the technical field skilled provide, can obviously with the call centers of more than two call), the demonstrations of zf antenna two call) is considered suitable for describes a present's condition with the first technology. The service control point 101) by the routing component, calling can be used for call centre 121 or 122. Pores in shape demonstrations 1, 121 and 122 and computer to the call centre. The computer a telephone integrated 223 processors 4 work the AC the call centre companies 121 and 123 intervals the compuphone integrated 224 processor is connected with the switch of call centre 122 124. New AN 3 to 110 bamboo be seizes processing multiple 223 to 4 absurdly support part adhered on the processor according to 4th connecting 104, further chilly bidirectional t 111 and 224 4 of the chip according to link (absurdly wherein the processor 104.

The service control point 101, the routing elects to seize is confirmed by calling centre 121 and 122; the calling origination requirement's information of 110 or 111) is via the universal data line to the call centre, at the time the data can be used as a database retrieval information key testing, so on capable of providing service in process of audio service representative to a calling origination.

Calling centre 121 comprises two service to represent the accessing, service <p> points is 2 postures 4 invents one embodiment according to the short system simplified computer picture. , A signal transmission method special the application of a providing intelligent routing, wherein for determining for route is breaker to the calls destination finally seat, and a rotating layer consultative routing. The system according digital 2 unit comprises a digital 1 the system is a constituents is. A iterate of longer the de-repeated part is a digital 2.

The typical measuring with selective calling device is a dependence for call origination signal and/or a destination stand of. The aid of so-called automatic number information (ANI, Automatic Number Information) and standing port; target- Comprising a Shima i port, and is not (radical DNIS, Destination Of Identifying System), a powering such information in a transmission call. Is fixed by using device, network automatic, and software's, providing the numbers the leads mechanisms be different. For example, a cutting last core is a telephone and line, calling 4 skin's code voltage differences among pair of wires for transmitting the socket for receiving. The case; and a pair signal system is provided with a contact, which is provided with a used signal and/or a destination of recognition system for coding automatic number information; and voltage of the first time is in a voltage and head of p-type called front of machine the audio signal voltage layer is arranged 4.

And the display, and later digital apparatus and control software, performs a front calling special is provided with the automatic of voltage word bolt and/or destination of identifying system chilly t according to the connection via a3935S: Chilly t according to packages,) of the information government of officials is 4 concubines receiving the workstations. The H display module, the data updating identification, a coded message in advance further receives along with a simulation call is further consider energy according to a specific field. Privacy data field terminology comprising a digital call in and not machine to call.

Regardless the analogue or digital condition; the automatic number information and/or a destination of recognition system of can be is fixedly connected with the information. Of cm; the information follows (or the lead) telephone call, wherein the same ^f word via the link (are corresponding to perform a telephone call substrate-processing. The condition of Internet protocol Internet of call, for example by Internet of data packet and transmitting data; the information each target, fields for of Internet protocol address and digital audio data. The data of is further regarded as for with the data, wherein the field with a specific target special field. All situations, wherein the information protocol and method of transmission belt is further in the technical field the male knowledge.

The invention embodiment of the furnace; the feasible with the data field adaptive came the bearing and telephone call and routing information, for making the routing and a configuration for calling different layer router consultation routing in network.

Now is digital 2, wherein the router application of inventor knows 201 and compuphone integrated application 202 demonstrations serve as T Yueliang 104 of the Cloud network Xiannei additional processor. (201) Is made by ^i phase in usually output end by calling origination or with the information for call and a retrieval obtaining, and according to the routing information protocol in network, and information and available extra information to call and routing. The knowledge the technical provide with know, the application (e.g router. application 201) and application server 202) can) and single chip or and service control point 101

Correlation is more than one processor; the no divorced from the invention spiritual the precise and category. Here with applications and a separator merely of the volume of emitter. The according to the invention The preferred embodiment, 223 and 4 pill short of router applications 201 and a T-SHAPED application server 202 demonstrations. , Compuphone integrated processor 224 and a voltage similar to a application 201) and application server 202 demonstrations. By a central than the are formed and multiple are dispersed voltage and a specific configuration, the same as the signal to a router intelligent dialog between the invention the router of the different embodiments. The signal field control connected with prior, and prior field data transmission and/or the route selection information of destination of recognition system of an automatic number information. To the specific field of the transmitting data wire or rewriting of part, and is provided, 105 and 106 is in a to transmit the combining information by a telephone channel. And only one of the demonstrations, a called 107) is determined according and changes to # the line trained 4 is the last method of enhanced special device speaks Spanish service to represent the base, the invention embodiment, network layer router application 201 in field signal a part of the information rewriting with. The familiar provide to the technical field, and know the data set is rigid magnetism chilly t in different mechanism different condition possibly measurement according to one group of. With prior cavity of the communication telephone with an massively > trigram. For example exists at&T™ the network the service control point of the user data field of the support is provided (CDPD, Client Data Field) is of a G3: alternatingA submit and handle. The partial 4 trigrams can be used for providing a key testing or the leads data in a telephone call, or a combination of both of them. The other network, for example, MCI exist with same fields, wherein the normal applications are routing. The volume information of month l service (DNIS, Destination Number Information Service), the 殳 of each of electing to wield of voltage similar: chilly t according to rewriting. The router application 201 with a configuration and operating rewrites belonging to an ^L differently and/

Or network (e.g. AT&T, MCI, Rockwell, Lucent or northern telecommunication equal) different field transmitting data ability. The controlled with the signal 105) through the general telephone channel the energy transmitting data to the telephone machine 123, here, wherein a calculating 4 digital telephone integrated processor 223 display of the reading information and used to a calling 107 paths operating from DC connected call centre accessing service representative the port. The dependence use in the signal to the route of; and multiple circumstances, can save the network connection 110 and 111. Such embodiment, the loops the ^^ of signal in the form a low level router's with provide from the network. Problem that the inventor once further clamped part is. For example, wherein an initial call routing elected to seize in a chilly t possibly with multiple metal 4 to harm according to the once surface of the simultaneous. Wherein looks to from a parts; the signal for transmitting goal's with seems from the connection advanced router to the underlying three router single direction; therefore analyses the raising is connected to the problem. Further in the invention are different embodiments, further - providing consultative with the underlying beds the connection advanced router layer. For example, in one embodiment, a conducting and transmitting and receiving router two ends and software, a set of wherein with the data routing, so arranged on the router is not coated with a handle (call in a condition; the receiver of urge the receiving device of busy signal acknowledge call. The busy signal of; the transmission line router emitter is an inverse signal of call radical rejection layer, further radical layer operating path from selecting directional to the destination seat. Same; the ringing value of the secondary (time protocol) capable alarm with a consultation of sheep. By ISDN line; Live normally is a certain embodiments of telephone line sees, a possibility to the bidirectional communication extra from the application 201 demonstrations the voltage are, wherein the can be connected with a transmission inverse ISDN signal channels. The technical field familiar provide with know, is the intelligent and digital 2) in one with the signal is provided by the control the routing indicating, capable of not to divorced from the invention according to the different architectures the spiritual precise and category. For example, the design of intelligent network of comprises a telephone exchange for call centre and compuphone integrating multiple reinforced, which or it is the network data communication between route selection point is an isolated network, by the different pattern telephone line ^^ or a relay. Method for the Internet protocol Internet phone, a, status of for the Internet of call composed of a first destination seat, the rear part can is provided with a calling origination communication and output end of which the information; and part situations, comprising 4 service rope auxiliary information from resource of memory. The first destination, an intelligent routing to a data packet is an information one or more data field wire or the end part of the coding, and data packet wire to the second destination seat; the data from a code of the voltage layer is used to has further messaging call voltage and a choices. The first of the substrate consultation a second router, so further for determining routing, it can not time practical restriction according to performing. Adhesive; and in intelligent and is for transmitting can be reverse more and a lead terminal destination stand layer, at the time of shaft according to the breaker a decision to the real-time information. A know of the technical field familiar provide; and with the invention method of AC signal in different type telephone machine to departing from the spiritual precise and category of this invention. A function of video telephone different oxide is provided possibly one of the different; and signal for the switchboards' belt is similar. The adaptive improve the router the data field. Can perform programmable to enable wherein the routing application to rewrite can use in the gap of multiple types of different switchboards' the field signal in the same network. With multiple such possibilities, multiple with invention. The spiritual precise and category of this invention is only defined by the listed claim 1-3.