International cash-on-delivery system and method
Summary by NHIP
International Cash-on-Delivery System
The system facilitates international transactions by coordinating delivery, payment, and information services to manage escrow for goods and funds. An information system automatically transmits hold commands to stop delivery at an intermediate location upon receiving a request, releasing the package only after payment verification triggers a distribution command to the seller.
Claim Score by NHIP
Abstract
An international cash-on-delivery (I-COD) system for completing a transaction between a seller in a first country and purchaser in a second country, wherein the seller has agreed to exchange packaged goods for a payment from the purchaser. The international delivery system includes a delivery service system, a payment system and an information system. The delivery system physically handles delivery of the packaged goods, including import and export clearing, and holding of the packaged goods in escrow at an intermediate location until payment by the purchaser. The payment system handles the flow of funds including receiving payment from the purchaser, holding the payment in escrow and distribution of the payment to the seller upon delivery of the packaged goods. The information system electronically coordinates escrow aspects of both the delivery service system, and the payment system, so as to minimize the risk of the transaction to both the seller and the purchaser.

Term
Term ended
Expired 15 September 2021, 5 years ago.
- Priority and filed
- Granted
- Expired
- Today
38 claims: 7 independent, 31 dependent
- 1A delivery system for facilitating a transaction between a seller having a funds account and a purchaser having a funds account, wherein the seller has agreed to exchange one, or more, packages of goods for a payment from the purchaser, the delivery system comprising:a delivery service system delivers the package from a first location to an intermediate location and receives a hold command associated with the package and responsive to the hold command holding the package at the intermediate location pending receipt of a release command, and responsive to the release command releasing the package for delivery to the purchaser, wherein removal of the hold command is indicative of receipt of the payment associated with the package into escrow;a payment system receives the payment associated with the package from the purchaser's funds account, holds the payment in escrow on receipt, transmits payment verification information in response to receiving the payment in escrow and to distribute the payment from escrow to the seller's account in response to a distribution command, wherein receipt of the distribution command is indicative of delivery of the package to the purchaser;and an information system receives a request from one of the seller, purchaser or delivery service system and automatically transmits the hold command to the delivery service system responsive to the request and receives the payment verification information from the payment system, the information system transmits the release command to the delivery system in response to receiving the payment verification information thereby releasing the package for delivery to the purchaser when payment is made into escrow, the information system further receives a delivery verification information confirming delivery of the package to the purchaser and transmits the distribution command to the payment system in response to receipt of the delivery verification information.
- 19An international cash-on-delivery system for facilitating an international transaction between a seller having a funds account and a purchaser having a funds account, wherein the seller has agreed to exchange one, or more, packages of goods for a payment from the purchaser, and wherein the seller is in a first country having a first department of commerce and the purchaser is in a second country having a second department of commerce, the international cash-on-delivery system comprising:an export service system receives a package shipment information use the package shipment information to interact with the first department of commerce to clear export of the package out of the first country;an import service system receives the package shipment information and uses the package shipment information to interact with the second department of commerce to clear import of the package into the second country, the import service system responsive to a hold command associated with the package holds the package pending receipt of a release command and responsive to the release command releases the package;a local delivery system receives the released package from the import service system, delivers the package to the purchaser and transmits a delivery verification information to the information system;a payment system receives the payment associated with the package from the purchaser's funds account, holds the payment in escrow pending receipt of a distribution command, communicates payment verification information, and further distributes the payment to the seller's funds account in response to receipt of the distribution command;and an electronic information system receives the package shipment information from one of the seller or the purchaser and transmits the shipment information to the export service and the import service, the information system further transmits the hold command to the import service system in response to receiving the package shipment information and prior to release of the package by the import service system, and receives the payment verification information from the payment system indicating payment into escrow, the information system also transmits the release command to the import service in response to receiving the payment verification information, and further transmits the distribution command to the payment system in response to receipt of the delivery verification information thereby controlling movement of the shipping information, the payment verification information and the package so as to complete the international transaction between the purchaser and the seller.
- 21Broadest claimClaim Score 39, average(NHIP)A method of delivery for facilitating a transaction between a seller having a funds account and a purchaser having a funds account, wherein the seller has agreed to exchange one, or more, packages of goods for a payment from the purchaser, the method of delivery comprising:receiving the package at a first location using a delivery system;receiving shipment order information on the package using an information system;responsive to receiving the shipment order information transmitting a hold command to the delivery system using the information system, said hold command associated with the package received at the first location, and instructing the delivery system to hold the package at an intermediate location pending receipt of a release command;while the package is under the hold command, at least one of moving the package toward the intermediate location or holding the package at the intermediate location, using the delivery system;receiving the payment associated with the package from the purchaser's funds account using a payment system, holding the payment in escrow and transmitting a payment verification to the information system;in response to receiving the payment verification, transmitting the release command to the delivery system using the information system;while the payment is held in escrow, releasing the hold command in response to the release command;while the payment is held in escrow, delivering the package to a purchaser location after releasing the package and receiving a delivery verification at the information system;and transmitting a distribution command to the payment system using the information system response to receiving the delivery verification and distributing the payment out of escrow to the seller's funds account using the payment system.
- 32An electronic information system for coordinating delivery of a package, or packages, of goods by a seller using a delivery service system and payment for the package by a purchaser using a payment system, the information system comprising:a request system receiving requests from one of the seller, the purchaser or the delivery service system requesting coordination of the delivery of, and payment for, the package, and instructing the delivery service system to deliver the package during a non-guaranteed payment delivery stage, and the request system transmitting a coordination request verification;a hold system receiving the verification of the coordination request and automatically transmitting a hold request associated with the package to the delivery service system prior to release of the package from an intermediate location and in response to receipt of the verification of the coordination request, the hold request requesting the delivery service system to hold the package at the intermediate location pending receipt of a release request;and a release system receiving a payment verification transmitted by the payment system, the payment verification verifying payment into escrow by the purchaser for the package, and the release system transmitting the release request to the delivery system in response to receipt of the payment verification, the release request requesting the delivery service system to release the package for delivery to the purchaser wherein delivery to the purchaser occurs during a guaranteed payment delivery stage, and wherein delivery during the non-guaranteed delivery stage is to the intermediate location and delivery during the guaranteed delivery stage is from the intermediate location to the purchaser, said release system further transmitting a delivery notification to the payment system, said delivery notification indicating delivery of the package to the purchaser and triggering payment of the seller for the package by the payment system.
- 33An electronic information system for coordinating delivery of a package, or packages, of goods by a seller using a delivery service system and payment for the package by a purchaser, the information system comprising:a request system receiving requests from one of the seller, the purchaser or the delivery service system requesting coordination of the delivery of, and payment for, the package, the request system also transmitting a coordination request verification;a hold system receiving the verification of the coordination request and automatically transmitting a hold request to the delivery service system in response to receipt of the verification of the coordination request and prior to release of the package from an intermediate location for delivery to the purchaser, the hold request requesting the delivery service system to hold the package at the intermediate location pending notification of a release request;a payment system receiving payment associated with the package from a funds account of the purchaser, holding the payment in escrow a notification of delivery of the package to the purchaser and transmitting the payment verification in response to receipt of the payment from the funds account of the purchaser, said payment system further distributing funds to a funds account of the seller in response to the notification of delivery of the package to the purchaser;a release system receiving the payment verification transmitted by the account system and verifying payment by the purchaser for the package, the release system transmitting the release request to the delivery service system in response to receipt of the payment verification, the release request requesting the delivery service system to release the package for delivery to the purchaser;and a delivery notification system notifying the payment system of receipt of the package by the purchaser.
- 34A delivery system facilitating a transaction between a seller having a funds account and a purchaser having a funds account, wherein the seller has agreed to exchange one, or more, packages of goods for a payment from the purchaser, the delivery system comprising:a delivery service system delivering the package from a first location to an intermediate location, and from the intermediate location to a purchaser designated location, a delivery service communication system receiving and transmitting information for said delivery service, said delivery service system responsive to a hold command received via said delivery service communication system to hold the package at the intermediate location pending receipt of a release command and also responsive to the release command received via said delivery service communication system to release the package for delivery of the package to the purchaser designated location, said delivery service communication system further transmitting delivery verification information after delivery of the package by the delivery service to the purchaser designated location;a payment system receiving and holding in escrow the payment associated with the package from the purchaser's funds account pending receipt of a distribution command and transmitting payment verification information in response to receipt of the payment, said payment system further configured to distribute the payment to the seller's account in response to the distribution command;and a control system electronically connected to the delivery service communication system and the payment system via at least one electronic network, said control system receiving requests from one of the seller, purchaser or delivery service and automatically transmitting the hold command over the network to the delivery service in response to the requests and prior to release of the package from the intermediate location, said control system further receiving the payment verification information over the network from the payment system and transmitting the release command over the network to the delivery service in response to receiving the payment verification information, and said control system further transmitting the distribution command to the payment system in response to receipt of the delivery verification information.
- 35A hub and spoke system of computers for controlling delivery of a package via a carrier from a seller to a purchaser, and for controlling payment for the package by the purchaser to the seller from a funds account controlled by a purchaser bank computer, the system comprising:a facilitator computer having a data memory comprising one or more memory storage areas, said facilitator computer configured as a hub for communication with a plurality of spoke computers, the spoke computers comprising: an order entry computer, a carrier computer, and an escrow bank computer, the facilitator computer communicating with said spoke computers to: electronically receive, from the order entry computer, a request to facilitate delivery of, and payment for, the package, and shipment order information associated with the request, and store at least a portion of said request and said shipment order information in the data memory;electronically receive a notice that transportation of the package from a source location toward an intermediate location is under a package escrow command requesting holding of the package at the intermediate location pending a verification of payment into an escrow account from the purchaser's funds account and update said data memory based on the notice that the package is in transit;electronically receive, from the escrow bank computer, the payment escrow verification indicating payment into the escrow account from the purchaser's funds account for the package and update said data memory based on the escrow payment verification;responsive to the payment escrow verification, electronically transmit to the carrier computer a release command terminating the package escrow command and allowing transport of the package beyond the intermediate location to the destination location;electronically receive, from the carrier computer, a delivery verification and update said data memory based on the delivery verification;and responsive to the delivery verification, electronically transmit a distribution command to the escrow bank computer causing transfer of the payment from the escrow account to a funds account of the seller.
Independent claims7
51 paragraphs in 5 sections, as filed
FIELD OF THE INVENTION
0001The present invention relates to the field of package shipping systems, and more particularly, to electronic systems for facilitating shipping and purchase transactions across international borders.
BACKGROUND OF THE INVENTION
0002A typical shipping transaction includes a buyer and a seller of goods. The seller needs to convey goods to the buyer, while the buyer needs to convey payment to the seller. Both the seller and buyer, though, may have a lack of trust problem akin to the “snatch and grab” of face-to-face contractual agreements. Snatch and grab refers to the circumstance where goods and payment are exchanged simultaneously due to a lack of trust between the parties. In particular the seller is skeptical that the buyer will proffer payment after receiving the goods, and the buyer is skeptical that the seller will proffer the goods after receiving payment. In international transactions, this situation is exacerbated by a slow and complicated transaction process. The goods must typically must be shipped long distances and through various import and export procedures. The payment must overcome similar hurdles, such as changes in currency and banking rules and regulations.
0003Financial instruments have been developed in an attempt to address such lack of trust problems in transactions that require the shipment of a package, or packages. Letters of credit are guaranteed by a bank if the seller meets the specific terms of the letter of credit. In the letter of credit process, the seller and purchaser agree to the terms of the transaction and the purchaser applies for the letter of credit from its bank. The purchaser's bank issues the letter of credit to the seller on the purchaser's behalf. The seller ships the goods and sends the letter of credit to its bank. The seller's bank audits the letter of credit for completeness and accuracy and then forwards the letter of credit to the purchaser's bank. The purchaser's bank compares the documents to the letter of credit to determine if the terms of the letter of credit have been met by the seller. If the documents match, the purchaser's bank pays the seller's bank and provides the purchaser with the verified letter of credit. The purchaser presents the verified letter of credit to the transportation company to take possession of the goods and arrange for final delivery. Under the letter of credit, the purchaser's bank guarantees payment to the seller if the seller meets the specific terms of the letter of credit. Therefore, much of the risk in the transaction is shifted to the purchaser who is contractually obligated to pay if the terms of the letter of credit are met. In addition, the purchaser must receive a credit approval prior to shipment, which delays the shipment. If the purchaser fails to obtain credit approval, the transaction may not be completed.
0004Another conventional method is a documentary collection process wherein the seller exports the goods to the purchaser, but instructs the seller's bank to collect the payment from the purchaser in return for transfer of title, shipping and other documentation. In the documentary collection process, the seller and purchaser agree to terms. The seller ships the goods and sends the documentary collection to the seller's bank. The seller's bank forwards the documents to the purchaser's bank. The purchaser's bank notifies the purchaser that payment must be made to receive the documents. The purchaser pays the purchaser's bank and the purchaser's bank provides the purchaser with the documents. The purchaser takes the documents to the transportation company to take possession of the goods and arranges for local delivery. The purchaser's bank pays the seller through the seller's bank. Unlike the letter of credit, the purchaser has no “up front” obligation to pay. However, the purchaser's lack of an obligation places all of the risk of the transaction on the seller. In addition, the documentary collection process is slow and complicated, due to the number of documents that must be manually transferred and audited.
0005PCT Publication WO 00/52555 to Stroh discloses a trade financing system that employs modified bills of exchange for international trade in goods and services. The buyer executes a bill of exchange, which is a payment draft, and submits the bill of exchange to the seller along with an order for a traded product. The bill of exchange is made payable to the seller, or the seller's agent. The seller obtains a verification of the creditworthiness of the draft, and upon receiving verification, the seller ships the traded product. The bill of exchange is “event-triggered” and becomes negotiable upon release of the traded product to the control of the buyer. Notice of the triggering event includes a receipt of verification of the shipment via the electronic tracking capabilities of the carrier. Once the triggering event is satisfied, the draft becomes negotiable, through conventional banking or other financial channels, for the full value of the traded product, less any fees and discounts charged for processing.
0006The seller is protected by not having to ship the goods until receipt of, and credit verification of, a payment draft in the form of a bill of exchange executed by the buyer. The bill of exchange protects the purchaser by being latent until a triggering event occurs, such as release of the traded product by the transportation company into the control of the buyer. However, execution of payment documents by the buyer, and the full demonstration of readiness to pay to the seller before the seller ships the goods, delays the shipping process. In addition, the draft is a full contractual agreement that must be signed by both parties before the transaction is complete, and must later be negotiated to obtain a cash payment. Such complexities slow the transaction process, and render use of the bill of exchange undesirable for less sophisticated buyers and sellers.
0007Therefore, it would be advantageous to have a system for coordinating an international transaction that protects both the seller of goods to be shipped, and the purchaser of the goods. It would be further advantageous to have a system for coordinating an international transaction that does not require the use of complex contractual agreements or documentary collection and auditing processes. It would also be advantageous to have a system for coordinating an international transaction that does not require an up-front credit verification that slows, or may even halt, the transaction.
SUMMARY OF THE INVENTION
0008The present invention addresses the above needs and achieves other advantages by providing a cash-on-delivery system used to complete a transaction between a seller in one location agreeing to exchange goods for a payment from a purchaser in another location. The delivery system protects the seller of the goods by holding (escrowing) the goods at an intermediate delivery location until the payment for the goods is received from the purchaser. As the payment is not required until shipping has already begun, no up front credit verification or authorization is required of the purchaser. Optionally, the delivery system can also protect the purchaser of the goods by escrowing the payment until the goods are delivered to the purchaser. Although it can be used for any type of shipment transaction, the delivery system is especially beneficial for electronically coordinating shipping of, payment for and delivery of the goods across international boundaries.
0009In one embodiment, the present invention includes a delivery system for completing a transaction between a seller having a funds account and a purchaser having a funds account, wherein the seller has agreed to exchange a package, or packages, of goods for a payment from the purchaser. A delivery service system capable of delivering the package from a first location to an intermediate location is included in the delivery system. The delivery service system is responsive to a hold command to hold the package at the intermediate location, and is responsive to a release command to release the package from the intermediate location. A payment system included in the delivery system is configured to receive the payment from the purchaser's funds account and to transmit payment verification information in response to receipt of the payment. An information system configured to receive instructions from one of the seller, purchaser and delivery service system is also included in the delivery system. The information system is further configured to transmit the hold command to the delivery service system in response to the instructions. The information system is further configured to transmit the release command to the delivery system in response to receiving the payment verification information, thereby releasing the package for pick up by the purchaser, or delivery to the purchaser.
0010In another aspect, the delivery service system is further capable of delivering the package to a final location, such as a purchaser location, after releasing the package. In the case of delivery to the purchaser location, the delivery service system is capable of transmitting to the information system information verifying delivery to the purchaser location. The payment system may be further configured to hold the payment on receipt and to distribute the payment to the seller's account in response to a distribution command. In this aspect, the information system is configured to transmit the distribution command to the payment system in response to receipt of the delivery verification information.
0011The present invention is particularly useful for a cross-border transaction wherein the first location is in a first country and the intermediate location is in a second country that is also occupied by the purchaser. An export brokerage of the delivery service system is located in the first country and is capable of clearing export of the package out of the first country. An import brokerage of the delivery service system is located in the second country and is capable of clearing import of the package into the second country. Further, the import brokerage has facilities to hold the package, such as those used to await import authorization, at the intermediate location in response to the hold command. Holding the package in the purchaser's country allows delivery of the package to the purchaser in a single final step. Alternatively, the intermediate location may be in the first country, or in a country en route to the purchaser's country, where the shipper has facilities particularly suited to holding the package.
0012Initiation of package shipping and the escrow functions of the delivery system may be performed separately by a party to the transaction, such as the seller. Alternatively, the delivery system may further comprise a shipment order system that is configured to record shipment order information submitted by the seller when shipping the package and to transmit the shipment order information to the information system. In turn, the delivery service system is configured to receive the shipment order information from the information system, eliminating the step of re-entering the shipment order information. In the case of an international transaction, the shipment order information includes export and import information. The import and export information may include at least one of a value-of-goods information, a transaction reference number and a currency of payment. The shipment order system transmits the export and import information directly to the export and import brokerages after sending shipment notification to the information system. Export of the package is cleared out of the first country having the first location by the export brokerage of the delivery service system using the export information while import into the second country having the intermediate location is cleared at the import brokerage using the import information. In the alternative, export and import information could be sent first to the information system, and then on to the brokerages.
0013In yet another aspect, the information system is configured to transmit notification information to the purchaser in response to receipt of the shipment order information. A description of the goods and payment instructions are included in the notification information. An account identification number and an amount of the payment are included in the payment instructions. Optionally, the information system further includes a secure Internet site having payment instructions, wherein the notification information includes a link to the payment instructions on the secure Internet site. The shipment order system may transmit the shipment order information directly to the purchaser.
0014Preferably, the systems of the delivery system described above for both embodiments are capable of electronically transmitting and receiving their respective information and commands.
0015In another embodiment, the present invention includes an electronic information system for coordinating delivery of a package by a seller using a delivery system and payment for the package by a purchaser using an account system. The information system includes a request system capable of receiving a coordination request to coordinate delivery of, and payment for, the package from one of the seller, the purchaser and the delivery system. Further, the request system is capable of transmitting a verification of the coordination request. Also included in the information system is a hold system capable of receiving the verification of the coordination request. The hold system is further capable of transmitting a hold request to the delivery system in response to receipt of the coordination request verification. The hold request includes a request for the delivery system to hold the package at a location. A release system of the information system is capable of receiving payment verification transmitted by the account system. The payment verification verifies payment for the package by the purchaser via the account system. Further, the release system is capable of transmitting a release request to the delivery system in response to receipt of the payment verification. The release request authorizes the delivery system to release the package for pick up by, or final delivery to, the purchaser.
0016The present invention has several advantages. An up-front verification of the creditworthiness of the purchaser is not required, allowing shipping to be commenced immediately after agreement by the seller and purchaser to conduct the transaction. The lack of a purchaser credit authorization requirement also expands the pool of potential purchasers to include those without readily available credit. The ability of the present invention to escrow both the funds, and the goods, protects both the seller and the purchaser in the transaction. The seller is assured that the package will not be delivered to the purchaser until payment is received by the delivery system, while the purchaser is assured that payment is not being released until the package has been received. Further, the delivery system simplifies international transactions by coordinating delivery, payment and information flows that normally must be coordinated by the seller or purchaser. Therefore, only a single point of contact is used by the seller and purchaser with respect to payment for, and delivery of, the package. In addition, the option of integration of the various systems eliminates duplicative, manual entries of shipping, and other information, necessary to deliver the package across international borders. Elimination of such duplicative entries reduces the risk of transcription errors. Generally, the automation of manual document transfers provided by delivery system speeds the overall transaction, making payment for the package available in fewer days than needed for a letter of credit.
BRIEF DESCRIPTION OF THE DRAWINGS
0017Having thus described the invention in general terms, reference will now be made to the accompanying drawings, which are not necessarily drawn to scale, and wherein:
0018<figref idref="DRAWINGS">FIG. 1</figref> is a schematic diagram of a cash-on-delivery system of one embodiment of the present invention;
0019<figref idref="DRAWINGS">FIG. 2</figref> is a schematic diagram of the cash-on-delivery system of <figref idref="DRAWINGS">FIG. 1</figref> showing direct communication of shipment order information between a shipment order web site and a cash-on-delivery web site;
0020<figref idref="DRAWINGS">FIG. 3</figref> is a schematic diagram of an information system of another embodiment of the present invention for coordinating delivery of, and payment for, a shipped package;
0021<figref idref="DRAWINGS">FIG. 4</figref> is a flow diagram of a cash-on-delivery shipping method employing the cash-on-delivery system of <figref idref="DRAWINGS">FIGS. 1 and 2</figref>; and
0022<figref idref="DRAWINGS">FIG. 5</figref> is a schematic diagram of another embodiment of the cash-on-delivery system used for transactions occurring in a common country.
DETAILED DESCRIPTION OF THE INVENTION
0023The present invention now will be described more fully hereinafter with reference to the accompanying drawings, in which preferred embodiments of the invention are shown. This invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art. Like numbers refer to like elements throughout.
0024A cash-on-delivery system of the present invention completes a transaction between a seller at a first location and a purchaser at a second location, wherein the seller has agreed to exchange packaged goods for a payment from the purchaser. Generally, the delivery system includes a delivery service system, a payment system and an information system. The delivery service system physically handles delivery of the package and holding of the package in escrow until payment by the purchaser. The payment system handles the flow of funds including receiving payment from the purchaser, holding the payment in escrow and distribution of the payment to the seller upon delivery of the package. The information system electronically coordinates escrow aspects of both the delivery service system, and the payment system, so as to minimize the risk of the transaction to both the seller and the purchaser. It should also be noted that the present invention is not limited to the shipment of a single package, and for instance could also include a shipment of several packages from the same transaction of goods, or several packages from several transactions of goods.
0025In a preferred embodiment, the present invention is an international cash-on-delivery (I-COD) system <b>10</b> including a delivery service system <b>11</b>, a payment system <b>12</b> and an information system <b>13</b>, as shown in <figref idref="DRAWINGS">FIGS. 1 and 2</figref>. The I-COD system is especially useful for cross-border transactions, i.e., for transactions between a seller <b>16</b> in a first country and a purchaser <b>17</b> in a second, different country. The delivery service system <b>11</b> preferably includes an export brokerage <b>22</b> and an import brokerage <b>23</b>. The export brokerage <b>22</b> is located in the seller's (first) country and uses export information submitted by the shipment order system <b>38</b> to clear the package for export from the seller's country. The import brokerage <b>23</b> is located in the purchaser's (second) country and also uses import information submitted by the shipment order system <b>38</b> to clear the package for import into the purchaser's country. The delivery service system <b>11</b> may be further capable of physically delivering the package from the export brokerage <b>22</b>, across one or more international borders, to the import brokerage <b>23</b>. Alternatively, the delivery service system may employ another party, such as an overseas maritime or air freight carrier, to transport the package between the brokerages.
0026The import and export information preferably includes such information as, a date of shipment, a shipping service account number for shipping service charges associated with the transaction, names of the parties involved in the transaction, origin and delivery addresses, contact names, phone numbers and email addresses, and a cost breakdown of the shipping costs. More preferably, the import and export information includes a shipment tracking number, a transaction reference number (such as a purchase order or invoice number), the value of the goods being shipped, a description of the goods being shipped, the currency of payment and a harmonized tariff code.
0027Generally, a delivery service system of the present invention is capable of holding the package at an intermediate location while awaiting a release request from the information system. In the I-COD system <b>10</b>, one of the brokerages <b>22</b>, <b>23</b> of the delivery service system <b>11</b> is preferably capable of holding the package at the intermediate location upon receipt of a hold command from the information system <b>13</b>. More preferably, the import brokerage <b>23</b> has a holding location in the second country in which to hold the package in response to the hold command, as shown in <figref idref="DRAWINGS">FIGS. 1 and 2</figref>. Holding the package in the same country in which the purchaser <b>17</b> resides allows final delivery of the package to the purchaser in a single step. Alternatively, in some transactions it may be desirable to hold the package in the first country, or intermediate countries en route to the second country. Holding the package in the first country, or an intermediate country, may be desirable when the delivery system has a holding location with facilities particularly suited to holding the package, such as cold storage facilities for packages containing frozen goods, but the facilities are not located in the second country. Use of holding facilities in a country other than the second country may be in response to a customized requested submitted by the purchaser <b>17</b>, or a customized hold request transmitted by the information system <b>13</b>. The import brokerage will hold the package for a predetermined maximum number of days, or until receiving a release command from the information system <b>13</b>. The purchaser <b>17</b> may be charged additional extended holding fees associated with holding the package in excess of the maximum number of days. If the purchaser <b>17</b> refuses to pay, the additional fees may be charged to the seller <b>16</b>. In the event of a failure to pay by the purchaser, the seller has the right to have the package returned to its origin, or disposed of by the delivery service system <b>11</b>.
0028Optionally, the I-COD system <b>10</b> can further include a first country local delivery system <b>20</b> and/or a second country local delivery system <b>21</b>, a shown in <figref idref="DRAWINGS">FIGS. 1 and 2</figref>. The local delivery systems preferably include a tracking system or systems <b>45</b> that track the progress of delivery of the package. The first local delivery system <b>20</b> is capable of picking up the package at a first location, such as the seller's location, in the first country and delivering the package to the export brokerage <b>22</b>. The second local delivery system <b>21</b> is capable of picking up the package at the import brokerage <b>22</b> after the package has been released and delivering the package to a final location, such as a purchaser location. In another alternative, each local delivery system may be a preexisting national delivery service system that is affiliated with one or more of the other systems of the delivery system <b>10</b>, such as the export brokerage <b>22</b>.
0029It should be noted that the delivery service system <b>11</b> is not limited to a single corporate entity, and can include a collection of various types of delivery services, such as a public postal delivery system, a private package carrier, or a commercial freight handler. As another example, the export brokerage <b>22</b> and import brokerage <b>23</b> may be separate entities, such as independent import and export brokerages that have agreed to communicate with the information system <b>13</b> to handle the escrow and clearing of the shipment. Such deliveries can be made electronically over a computer network, or physically via such equipment as maritime vessels, rail, trucking or air freight. For instance and as discussed above, the export brokerage <b>22</b> of the I-COD system <b>10</b> can release the package to the freight handling service of another company, such as a maritime or air freight handler, for delivery to the import brokerage <b>23</b>.
0030The payment system <b>12</b> is capable of receiving funds for payment from the purchaser <b>17</b>, of holding the funds received in escrow and of distributing the funds to the seller <b>16</b>. The payment system <b>12</b> is also capable of notifying the information system <b>13</b> to verify receipt of the payment from the purchaser <b>17</b>. Preferably, the payment system <b>12</b> is an I-COD bank and includes an account <b>26</b> for holding the payment, as shown by <figref idref="DRAWINGS">FIGS. 1 and 2</figref>. In addition, the account preferably has an account number allowing payment for the package, and other payments, to be electronically received through existing banking and financial networks from the purchaser <b>17</b>. The purchaser and seller have a purchaser's funds account <b>27</b>, and a seller's finds account <b>28</b>, respectively. The purchaser's funds account <b>27</b> is capable of transmitting the payment for the package. Alternatively, the purchaser's funds account can be electronically accessed by the payment system <b>12</b> to obtain the payment, such as by having routing and account numbers compliant with existing banking and financial systems.
0031Optionally, the payment system <b>12</b> is further capable of distributing the payment to the seller's funds account <b>28</b> in response to a distribution command from the information system <b>13</b>. In this option, the seller's funds account <b>28</b> is capable of receiving the payment for the package from the payment system <b>12</b>. Preferably, the seller's funds account <b>28</b> has an account number, including a routing number, that allows the account to receive the payment electronically from the payment system. The term “account,” as used herein, should be construed broadly to include all types of financial instruments and entities for holding, creating or distributing funds, such as savings accounts, checking accounts, wire accounts, credit accounts, banks and brokerages.
0032In general, the information system <b>13</b> is a system, or a collection of systems, capable of transmitting and receiving information and commands from the other systems of the delivery system <b>10</b>. Preferably, the information system <b>13</b> includes an electronic system such as an Internet site, or web site, that is easily accessible to the parties of the transaction and the various systems. Preferably, the information system also includes an e-mail system, a file transfer protocol system, a direct electronic network connection, or other electronic communication system, that allows it to communicate commands, instructions and other information efficiently with the other systems and the parties to the transaction.
0033For instance, the information system may be capable of electronically receiving instructions from one of the seller, the purchaser or the delivery service system and may be further capable of electronically delivering notification information to the purchaser. The instructions contain shipping information on a shipment already shipped by the first local delivery system <b>20</b> and a request for coordination by the information system <b>13</b>. The electronic notification information alerts the purchaser <b>17</b> of the shipment using such information as a description of the goods and a shipping date of the package. In addition, the electronic notification information may contain payment instructions, including the account number allowing electronic transfer of the payment from the purchaser's finds account <b>27</b> to the account <b>26</b>. Such electronic notification can include, but is not limited to, an e-mail that contains an embedded hyperlink that directs an Internet browser on the purchaser's computer to payment instructions on a secure web page on the Internet site of the information system <b>13</b>.
0034The information system is also capable of receiving the payment verification information from the payment system <b>12</b> and of transmitting the release command to the delivery service system <b>11</b> once the payment verification has been received. The release command requests that the delivery service system release the package for final delivery. Optionally, the information system <b>13</b> is further capable of receiving the delivery verification information from the tracking system <b>45</b>, indicating delivery of the package to the final location, such as the purchaser <b>17</b>. The information system <b>13</b> is capable of transmitting the distribution command to the payment system <b>12</b> in response to receipt of the delivery verification information. The distribution command requests payment to the seller <b>16</b>, such as by deposit of the payment into the seller's funds account <b>28</b>, as discussed above.
0035In an alternative to the transmission of a hold command directly from the information system, a package tracking number, or other indicia on the package labeling, can contain instructions to the delivery service system <b>11</b> to hold the package pending a release command or can prompt the service person to take an alternative action to receive the hold instructions. Such an alternative action can include, but is not limited to, logging onto the Internet site of the information system <b>13</b> wherein the Internet site include a web page requesting that the package be held pending receipt of payment. The web page can also include shipping information, such as export and import information allowing export and import clearance of the package.
0036Preferably, the international delivery system <b>10</b> of the present invention further includes a shipment order system <b>38</b> that receives shipment orders, records shipping information related to those orders and initiates physical delivery by the delivery service system <b>11</b>. The shipment order system may include an Internet site, or web site <b>38</b>, that is easily accessible to the seller or purchaser for electronic placement of the shipment order. Coordination of the shipment as a cash-on-delivery transaction is begun by submission of shipment notification to the information system <b>13</b>. In a first alternative shown in <figref idref="DRAWINGS">FIG. 1</figref>, the seller <b>16</b> ships the package and transmits shipment notification by reentering shipment information into the information system web site <b>13</b>. In a second alternative shown in <figref idref="DRAWINGS">FIG. 2</figref>, the shipment order system <b>38</b> sends the shipment notification directly to the information system <b>13</b>.
0037For instance, the shipment order system <b>38</b> in the second alternative may include an option for designating, or requesting, that the delivery be handled by the I-COD system <b>10</b>. Upon selection of the cash-on-delivery option and submission of the shipment order, the shipment order system <b>38</b> fulfills the shipment order and then electronically forwards the shipping information and the handling request to the information system <b>13</b>.
0038In another example of the second alternative, the shipment order system <b>38</b> sets a brokerage hold indicator, or flag, when the seller selects the option of shipping I-COD. The shipment order system <b>38</b> submits the flag with the shipment information to the information system <b>13</b>. The flag allows the I-COD shipments to be identified by the delivery service system <b>11</b> as unique, and separate from other shipments. Submission of the flag is preferably accompanied by an electronic notification sent to the purchaser <b>17</b> by the shipment order system <b>38</b> or the information system <b>13</b>. The electronic notification contains information such as identification of the shipment as I-COD, a brief description of the goods, the value of the goods in the package, a message stating that payment must be made before final delivery is made, and may contain a hyperlink to the I-COD web site <b>13</b> for additional information and a password to log on to the web site.
0039In another embodiment, the present invention includes an information system that comprises a request system <b>32</b>, a hold system <b>33</b>, and a release system <b>34</b>, as shown in <figref idref="DRAWINGS">FIG. 3</figref>. The request system <b>32</b> is capable of receiving instructions from the seller <b>16</b>, purchaser <b>17</b> or the delivery service system <b>11</b>. The instructions request coordination of the payment for, and delivery of, the package by the information system <b>13</b>. The request system <b>32</b> is further capable of sending a coordination request verification to the hold system. The hold system <b>33</b> is capable of transmitting the hold request to the delivery service system <b>11</b> in response to receipt of the verification from the request system <b>32</b>. The release system <b>34</b> is capable of receiving the payment verification transmitted by the payment system <b>12</b> and, in response to receipt of the payment verification, transmitting the release command to the delivery service system <b>11</b>.
0040In cases where the elements of the system provide notification, preferably electronic notification, examples of notification technology include, e-mail, web page posting and others.
0041The international cash-on-delivery system <b>10</b> of the present invention is used to complete an international transaction between the seller <b>16</b> and the purchaser <b>17</b>, as shown in <figref idref="DRAWINGS">FIG. 4</figref>. Before using the delivery system <b>10</b>, the seller <b>16</b> and purchaser <b>17</b> agree to the terms of the transaction <b>101</b>. For instance, the purchaser may log on to a retail or wholesale web site of the seller, select merchandise from the web site for purchase, agree to a payment amount and agree to a shipping method, i.e., use of the I-COD system <b>10</b>. The seller <b>16</b> prepares the merchandise as a package (or packages) and enters shipment information <b>102</b> into a shipment order web site <b>38</b> of the delivery service system <b>11</b>. The local delivery system <b>20</b> in the first country begins delivery of the package <b>103</b>.
0042Upon entry of shipment information by the seller <b>16</b>, shipment notification is sent <b>104</b> by the shipment order system <b>38</b> to the I-COD web site (information system) <b>13</b>. In response to receipt of the shipment notification, the I-COD web site <b>13</b> transmits <b>105</b>A a request to the import brokerage <b>23</b> to hold the package for delivery. Shipment notification is also sent <b>104</b> by the shipment order web site <b>38</b> or the information system <b>13</b> to the purchaser <b>17</b>. The shipment information, such as the export and import information, is sent <b>105</b>B to the export brokerage <b>22</b> and the import brokerage <b>23</b> by the shipment order system <b>38</b>. Preferably, the shipment information is sent to the brokerages after it has been transmitted to the information system <b>13</b>, but may also be sent contemporaneous with sending <b>104</b> the shipment notification to the I-COD web site <b>13</b>, or with transmission <b>105</b>A of the hold request.
0043The shipment notification sent to the purchaser includes a description of the goods and payment instructions. Preferably, the payment instructions include a number of the account <b>26</b> at the I-COD bank, or payment system <b>12</b>. The purchaser <b>17</b> then provides <b>106</b> the payment instructions to the purchaser's bank, or funds account <b>27</b>. The payment instructions authorize payment and allow the purchaser's bank <b>27</b> to electronically transmit <b>107</b> and deposit the payment in the I-COD bank account <b>26</b>. The I-COD bank <b>12</b> notifies <b>108</b> the I-COD web site <b>13</b> of receipt of the payment.
0044Upon receipt of the payment notification, the I-COD web site <b>13</b> requests <b>109</b> the import brokerage <b>23</b> to release the package for delivery. The second country local delivery service <b>21</b> picks up the package and delivers <b>110</b> the package to the purchaser <b>17</b>. The second local delivery service <b>21</b> updates <b>111</b> its tracking system <b>45</b> to indicate delivery of the package. The I-COD web site <b>13</b> is electronically updated <b>112</b> with the delivery verification information. The I-COD web site <b>13</b> then instructs <b>113</b> the I-COD bank <b>12</b> to remit the payment to the seller's bank <b>28</b>. The I-COD bank <b>12</b> withdraws the payment from the account <b>26</b> and remits <b>114</b> the payment, preferably via direct deposit, to the seller's bank <b>28</b>. Also, the I-COD web site <b>13</b> transmits <b>115</b> e-mail notification of the deposit to the seller <b>16</b>. I-COD service charges are deducted from the amount paid by the purchaser before deposit of the funds in the seller's account <b>28</b>.
0045In the event that the payment system <b>12</b> has not received payment information from the purchaser <b>17</b> within a predetermined amount of time, the information system <b>13</b> will send a reminder to the purchaser and seller that the original notification has not yet been acknowledged by the purchaser. If the purchaser pays an amount which differs from the required payment amount, the purchaser will be notified by the information system <b>13</b> of the amount received and the outstanding amount. If the purchaser <b>17</b> pays the outstanding amount, the information system will issue the release request to the import brokerage <b>23</b>. If the purchaser does not pay the outstanding amount, the information system <b>13</b> will notify the seller <b>16</b>. The seller has the option of waiting for the outstanding amount, rejecting payment or accepting the amount received. If the amount received is accepted, the release command is transmitted by the information system <b>13</b>.
0046If the purchaser <b>17</b> refuses to pay or refuses the package, the seller <b>16</b> pays for return of the package, or the package is otherwise disposed of as requested by the seller. In the event that the purchaser pays less than the required payment amount, the I-COD bank <b>12</b> will return the finds to the purchaser minus any associated handling fees. Also, the delivery system <b>10</b> will return the package to the seller, or dispose of the package as per instructions from the seller.
0047Although the preferred embodiments of <figref idref="DRAWINGS">FIGS. 1 and 2</figref> involve international transactions, it should be understood that the present invention can be applied to transactions where the seller <b>16</b> and purchaser <b>17</b> are in the same country, as shown in Figure S. In such a case, the seller drops off the package at a drop off location <b>220</b> (or the package is picked up from the seller <b>16</b> by the shipper) and the package is transported by the delivery service system <b>11</b> to a holding location <b>223</b> for the goods. The holding location can be, for example, a hub or service center of the carrier which provides the delivery service. In both domestic and international transactions, a single shipper may transport the goods before and after they are held, and may operate the information system <b>13</b> and/or may be affiliated with the I-COD bank <b>12</b>.
0048The present invention has several advantages. An up-front verification of the creditworthiness of the purchaser is not required, allowing shipping to be commenced immediately after agreement by the seller and purchaser to conduct the transaction. The lack of a purchaser credit authorization requirement also expands the pool of potential purchasers to include those without readily available credit. The ability of the present invention to escrow both the funds, and the package, protects both the seller <b>16</b> and the purchaser <b>17</b> in the transaction. The seller is assured that the package will not be delivered to the purchaser until payment is received by the delivery system <b>10</b>. In addition, the purchaser is assured that payment is not being released until the package has been received by the purchaser. The delivery system simplifies international transactions by coordinating delivery, payment and information flows that normally must be coordinated by the seller or purchaser. Therefore, only a single point of contact is used by the seller and purchaser with respect to payment for, and delivery of, the package. In addition, integration of the various systems eliminates duplicative, manual entries of shipping, and other information, necessary to deliver the package across international borders. Elimination of such duplicative entries reduces the risk of transcription errors. The delivery system does not require credit authorization of the purchaser which expands the pool of potential purchasers and allows immediate shipment of the package without delay. Generally, the I-COD system <b>10</b> makes the payment available in fewer days than needed for a letter of credit.
0049Those skilled in the art will recognize that several aspects of the present invention, such as the information system <b>13</b>, are preferably implemented in a distributed or networked computing environment, such as the Internet. In a distributed or networked computing environment like the Internet, program modules may be physically located in different local and remote memory storage devices. Execution of the program modules may occur locally in a stand-alone manner, or remotely in a client/server manner. By way of illustration, and not limitation, distributed computing environments include local area networks (LAN) of an office, enterprise-wide area networks (WAN), and the global Internet (wired or wireless connections). Accordingly, it will be understood that the term “system” as used herein includes all types of computer systems, network systems, operating systems and application programs, including, but not limited to, all types of computers and the program modules designed to be implemented by computers.
0050It will be understood that the electronic programs, processes, routines and methods described herein are not related or limited to any particular computer or apparatus, nor are they related to any particular communication network architecture. Rather, various types of general purpose machines may be used with program modules constructed in accordance with the teachings described herein. Similarly, it may prove advantageous to construct a specialized apparatus to perform the method steps described herein by way of dedicated computer systems in a specific network architecture with hard-wired logic or programs stored in nonvolatile memory, such as read only memory.
0051Many modifications and other embodiments of the invention will come to mind to one skilled in the art to which this invention pertains having the benefit of the teachings presented in the foregoing descriptions and the associated drawings. For instance, the I-COD system <b>10</b> could be integrated into an Internet purchasing system to allow the purchase of goods in different countries with subsequent import, export and payment for the goods selected using the I-COD system. In addition, the delivery system <b>10</b> could be used for national, as well as international, COD transactions. In yet another option, the shipment order system <b>38</b> or the information system <b>13</b> is capable of calculating the “landed costs,” that is, the total cost of the transaction (including the various fees associated with import and export of the shipment). Therefore, it is to be understood that the invention is not to be limited to the specific embodiments disclosed and that modifications and other embodiments are intended to be included within the scope of the appended claims. Although specific terms are employed herein, they are used in a generic and descriptive sense only and not for purposes of limitation.
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Numbers
- Publication
- 7249069
- Application
- 9939782
Titles
- English
- International cash-on-delivery system and method
Classification
- CPC, 4
- G06Q10/08
- G06Q30/06
- G06Q10/083
- G06Q10/087
- IPC, 4
- G06Q10 00
- G06Q10 08
- B65G61 00
- G06Q30 06
- USPC, 1
- 705028000