Digital module built-in desk
8 claims: 6 independent, 2 dependent
- 1係員と顧客の間で業務取引が行われる窓口に配置されるビルトインデジタルデスクであって、顧客が位置する顧客デスク部を備える上板を含むデスクボディ;および前記顧客デスク部に埋設され、前記業務取引に必要な情報入力が可能であるタブレットを含む顧客デジタルモジュールを含 み、 前記デスクボディは、係員が位置する係員デスク部をさらに含み、 前記顧客デスク部と前記係員デスク部は、前記デスクボディの仮想の中心ラインを境界にして互いに対向して配置され、 前記係員デスク部と前記顧客デスク部との間が区画されるように、前記中心ラインに設けられる接客仕切りをさらに含み、 前記接客仕切りは、 前記係員と前記顧客との間の業務取引のための所定の大きさの接客通路を提供し、 前記接客仕切りの下端部には殺菌モジュールが備えられる、 ビルトインデジタルデスク。
- 2前記顧客デジタルモジュールは、前記顧客デスク部に埋め立てるように装着される顧客ボード;および前記顧客ボードに備えられるサインパッド、ピンパッド、身分証明書スキャナ、印鑑スキャナ、指静脈認証システム、NFCリーダー又は指紋認証機器の少なくともいずれか一つを含むことを特徴とする請求項1に記載のビルトインデジタルデスク。
- 3前記係員デスク部側に提供され、前記業務取引に必要な情報表示が可能である係員モニターを含む係員デジタルモジュールをさらに含むことを特徴とする請求項 1 に記載のビルトインデジタルデスク。
- 4前記係員デジタルモジュールは、前記係員により情報入力が可能であるように前記係員モニターに連結される係員入力機器;業務サービスに対する資料を出力するための係員出力機器;及び前記係員モニター、前記係員入力機器及び係員出力機器を制御する係員端末パソコンをさらに含むことを特徴とする請求項 3 に記載のビルトインデジタルデスク。
- 5前記係員入力機器は、スキャナを含み、前記係員出力機器は、用紙プリンタ、通帳プリンタ、カード発行機又はTCR(Teller Cash Recycler)の少なくとも1つを含むことを特徴とする請求項 4 に記載のビルトインデジタルデスク。
- 6前記デスクボディは、前記顧客デジタルモジュールと前記係員端末パソコンとの間を配線連結するために、前記顧客デスク部と前記係員デスク部との間を貫通する配線ホール部をさらに含むことを特徴とする請求項 4 に記載のビルトインデジタルデスク。
- 7前記接客仕切りは、LCD(Liquid Crystal Display)、LED(Light Emitting Diode)、HUD(Head Up Display)の少なくとも1つ以上を含む透明ディスプレイまたは不透明ディスプレイであることを特徴とする請求項 1 に記載のビルトインデジタルデスク。
- 8商品に対する広告が可能であるよう、前記上板の一側端部の側に垂直に設けられる広告モジュールをさらに含むことを特徴とする請求項1に記載のビルトインデジタルデスク。
Independent claims8
64 paragraphs, as filed
The present invention relates to a built-in digital desk.
Generally, in order to welcome a customer at a bank and consult with them, and to provide the customer with necessary information, the staff prepares various office equipment and documents and consults with the customer. Since various office equipment and documents are raised on a desk or stored in a drawer or the like, the staff can provide necessary information to the customer at the same time as the work.
However, if office equipment and documents are placed on the desk, the desk may become dirty and there may not be enough space to provide materials at the desk when consulting with customers. If the office equipment and documents are put in the drawer, the office equipment and documents must be taken out from the drawer again when the office equipment and documents are used, which makes the use of the office equipment and documents inconvenient.
In particular, when an infectious disease is prevalent and the staff and the customer hold face-to-face consultations across the desk, the risk of infection between the staff and the customer increases, so appropriate consultation on the desk is necessary. It will be difficult.
<p><patcit num="1"><text>Korean Patent Publication No. 10-2020-0083850 (2020.07.09.)</text></patcit></p>
Detailed description of the invention
An object of the present invention is to provide a built-in digital desk capable of efficiently carrying out bank counter operations.
The built-in digital desk according to one aspect of the present invention is a built-in digital desk arranged at a window where business transactions are conducted between a staff member and a customer, and is a desk body including a top plate provided with a customer desk section where the customer is located. A customer digital module including a tablet embedded in the customer desk unit and capable of inputting information necessary for the business transaction can be included.
The desk body further includes a staff desk unit on which a staff member is located, and the customer desk unit and the staff member desk unit can be arranged so as to face each other with a virtual center line of the desk body as a boundary.
A customer service partition provided in the central line may be further included so as to partition between the staff desk unit and the customer desk unit.
The customer digital module is a customer board mounted so as to be embedded in the customer desk portion; and a sign pad, a pin pad, an identification card scanner, a seal scanner, a finger vein authentication system, an NFC reader or a fingerprint authentication provided on the customer board. It may further include at least one of the devices.
A clerk digital module including a clerk monitor provided to the clerk desk unit side and capable of displaying information necessary for the business transaction can be further included.
The clerk digital module is a clerk input device connected to the clerk monitor so that information can be input by the clerk; a clerk output device for outputting materials for business services; and the clerk monitor, the clerk input device. And a clerk terminal personal computer for controlling the clerk output device can be further included.
The clerk input device includes a scanner, and the clerk output device can include at least one of a paper printer, a passbook printer, a card issuing machine, or a TCR (Teller Cash Recycler).
The desk body may further include a wiring hole portion penetrating between the customer desk portion and the staff desk portion in order to wire and connect the customer digital module and the staff terminal personal computer.
The customer service partition may be a transparent display or an opaque display including at least one of an LCD (Liquid Crystal Display), an LED (Light Emitting Diode) and a HUD (Head Up Display).
The customer service partition can provide a customer service passage of a predetermined size for business transactions between the staff and the customer.
An advertising module provided perpendicular to the side of one side end of the top plate may be further included so that the product can be advertised.
An embodiment of the present invention has an effect that a customer device and a clerk device can be accurately separated at a bank counter, and the customer can be provided with a customer digital counter composed of the customer device.
Further, in the embodiment of the present invention, it is possible to minimize the business service required by the customer by embodying the self-banking in the face-to-face assist (Assist) form together with the self-banking, thereby enhancing the sales function. There are advantages.
Further, in the embodiment of the present invention, it is possible to secure competitiveness by minimizing the materials on the desk by digitizing the work environment, and even in a situation where an infectious disease is prevalent, the staff and the customer There is an advantage that the risk of infection can be minimized and appropriate consultation services can be provided on the desk.
<figref num="1">FIG. 1 is a perspective view showing a built-in digital desk according to an embodiment of the present invention.</figref><figref num="2">FIG. 2 is a block diagram showing a control flow of the built-in digital desk according to an embodiment of the present invention.</figref><figref num="3">FIG. 3 is a cross-sectional view showing an incision in the AA line portion of FIG.</figref><figref num="4">FIG. 4 is a perspective view showing a built-in digital desk according to two embodiments of the present invention.</figref><figref num="5">FIG. 5 is a perspective view showing a built-in digital desk according to a modification of the two embodiments of the present invention.</figref><figref num="6">FIG. 6 is a perspective view showing a built-in digital desk according to the three embodiments of the present invention.</figref><figref num="7">FIG. 7 is a perspective view showing a built-in digital desk according to four embodiments of the present invention.</figref><figref num="8">FIG. 8 is a perspective view showing a built-in digital desk further provided with a TCR in FIG. 7.</figref><figref num="9">FIG. 9 is a perspective view showing a built-in digital desk according to the five embodiments of the present invention.</figref><figref num="10">FIG. 10 is a perspective view showing a built-in digital desk according to a modification of the five embodiments of the present invention.</figref>
Hereinafter, the configuration and operation according to the examples of the present invention will be described in detail with reference to the attached drawings. The following description is one of various aspects of the invention that can be claimed, and the following description can form part of a detailed technique for the present invention. However, in explaining the present invention, specific description of the known configuration or function may be omitted in order to clarify the present invention.
The present invention can be modified in various ways and can include a plurality of examples. However, a specific embodiment will be illustrated in the drawings and explained in detail. However, this is not limited to embodiments that specify the invention, and should be understood to include all modifications, equivalents or alternatives contained within the ideas and technical scope of the invention.
Although terms including ordinal numbers such as the first, second, etc. can be used to explain various components, the components are not limited to these terms. These terms are used only to distinguish one component from another. When it is mentioned that one component is "connected" or "connected" to another component, it may be directly connected or connected to that other component. It can, but it should be understood that there can also be other components in between. The terms used in the present application are used merely to describe the specified embodiment and are not intended to limit the present invention. A singular expression includes multiple expressions unless they have distinctly different meanings in the context.
Hereinafter, desirable embodiments of the present invention will be described in detail with reference to the accompanying drawings.
FIG. 1 is a perspective view showing a built-in digital desk according to an embodiment of the present invention, FIG. 2 is a block diagram showing a control flow of the built-in digital desk according to an embodiment of the present invention, and FIG. 3 is a diagram. It is sectional drawing which shows by incising the "AA" line part of 1.
As shown in FIGS. 1 to 3, the built-in digital desk (10) according to an embodiment of the present invention includes a desk body (100), a customer digital module (200), and a staff digital module (300). Can be done.
Specifically, the desk body (100) can be placed at the counter of the bank where the business transaction between the staff and the customer is carried out. The desk body (100) can include a top plate (110) and a support base (120) that supports the top plate (110).
The top plate (110) can include a staff desk unit (101) and a customer desk unit (102) partitioned by a virtual boundary. Such a virtual boundary line can be a center line (C) placed at the center of the upper plate (110), and the center line (C) can extend in the left-right direction. Further, the staff desk unit (101) and the customer desk unit (102) may be areas separated from each other by the upper plate (110). A bank clerk can be located at the clerk desk section (101). The clerk desk section (101) can provide a space for the clerk to work on the upper plate (110). Various office equipment and documents can be temporarily stored in the staff desk section (101). At least one configuration of the staff digital module (300) can be placed in the staff desk unit (101). As an example, a staff monitor (310) can be placed in the staff desk section (101).
Then, the customer can be located in the customer desk section (102). The customer desk unit (102) can provide a space for customers to serve on the upper plate (110). A customer digital module (200) can be embedded in the customer desk unit (102). Therefore, a module mounting groove (102a) in which the customer digital module (200) is embedded can be formed in the customer desk portion (102). The module mounting groove (102a) can be provided in a groove shape corresponding to the lower shape of the customer digital module (200) so that the customer digital module (200) is held.
A wiring hole portion (104) penetrating between the customer desk portion (102) and the staff desk portion (101) can be formed on the upper plate (110). The wiring hole portion (104) can be formed so as to penetrate between the customer desk portion (102) and the staff desk portion (101), and the wiring hole portion (104) may be provided with a space in which the wiring is located. can.
For example, in the wiring hall section (104), a customer digital module (200) embedded in the customer desk section (102), a staff member digital module (300) located on the staff desk section (101) side, or a staff member terminal personal computer ( A communication line or power line connecting to and from 340) may be located.
The support base (120) can be provided in the form of a pair of legs that support both side ends of the top plate (110). A desk space (S) into which a customer chair or a staff chair can be inserted can be provided between the pair of supports (120). The desk space (S) can be provided with a partition plate for separating the customer side and the staff side.
The customer digital module (200) can be embedded in the customer desk section (102). As an example, the customer digital module (200) can be held in the module mounting groove (102a) of the customer desk unit (102). At this time, since the customer digital module (200) is located below the upper surface of the upper plate (110), the customer can easily input the information necessary for the business transaction through the customer digital module (200). Can be done. For example, the customer digital module (200) can be embedded in the customer desk portion of the upper plate so that its lower surface is located below the upper surface of the upper plate (110).
The customer digital module (200) can include a customer board (210) and a customer input unit (220). The customer board (210) can be a frame board mounted so as to be landfilled in the customer desk section (102). The customer board (210) is provided with a customer input unit (220) for inputting information necessary for business transactions.
The customer input unit (220) includes a tablet (221), a signature pad (222), a pin pad (223), an identification card scanner (224), a seal scanner (225), and a finger vein authentication system (225) for inputting information. It can include at least one of 226), an NFC reader (227), and a fingerprint authentication device (228).
In this embodiment, the customer input unit (220) is a tablet (221), a sign pad (222), a pin pad (223), an identification scanner (224), a seal scanner (225), and a finger vein recognition system (226). , NFC reader (227), fingerprint authentication device (228), but not limited to, the customer input unit (220) is an additional for information input. Equipment can be further included.
The clerk digital module (300) can provide the business service required by the customer on the clerk desk section (101) side. Such a clerk digital module (300) can include a clerk monitor (310), a clerk input device (320), a clerk output device (330) and a clerk terminal personal computer (340).
The clerk monitor (310) can be a monitor that can be placed on the clerk desk section (101). The staff monitor (310) can display various information for providing the business service required by the customer. Further, the staff input device (320) can be connected to the staff terminal personal computer (340) and the staff monitor (310). Information can be input by the staff to the staff input device (320). Such a staff input device (320) can include a keyboard, a scanner (321), and the like for inputting information.
The staff output device (330) can output materials for business services under the control of the staff terminal personal computer (340). The clerk output device (330) can include at least one of a paper printer (331), a passbook printer (332), a card issuing machine (333) or a TCR (334: Teller Cash Recycler). These paper printers (331), passbook printers (332), card issuing machines (333) or TCR (334) may be located close to the staff desk section (101) for the convenience of staff access. can. For example, a paper printer (331), a passbook printer (332), and a card issuing machine (333) can be located on one side of the staff desk section (101), and a TCR can be located on the other side of the staff desk section (101). Can be located.
In addition, the staff terminal personal computer (340) can include a PC device for controlling a staff monitor (310), a staff input device (320), and a staff output device (330). The clerk terminal personal computer (340) can be located in the desk space (S) located on the clerk side. The staff terminal personal computer (340) can be embodied by an arithmetic unit including a microprocessor, a memory, etc., and since the embodying method is a matter obvious to those skilled in the art, further detailed description will be omitted.
FIG. 4 is a perspective view showing a built-in digital desk according to two embodiments of the present invention, and FIG. 5 is a perspective view showing a built-in digital desk according to a modification of the two embodiments of the present invention.
As shown in FIG. 4, the built-in digital desk (10) according to the second embodiment includes a desk body (100), a customer digital module (200), a staff digital module (300) and a customer service partition (400). Can be done.
In explaining the two embodiments of the present invention, there is a difference in that the configuration of the one embodiment of the present invention further includes the customer service partition (400) as compared with the above-described one embodiment. The explanation will be centered, and the same description and drawing reference numerals will be incorporated.
The customer service partition (400) can be provided in the central line (C) of the desk body (100) so as to partition between the staff desk unit (101) and the customer desk unit (102). The customer service divider (400) can consist of displays for image output, which can be a transparent display made entirely of transparent material or an opaque display made of at least partly opaque material. .. As another example, the customer service partition (400) can also be provided in the form of a plastic plate of transparent material. When the customer service partition (400) is composed of a display, the customer service partition (400) is LCD (Liquid Crystal Display), LED (Light Emitting Diode) and HUD (Head Up). Display) can include one or more. The customer service partition (400) can display the information input by the staff through such a display. As an example, the customer service partition (400) can display business transaction information necessary for business transactions or business services required by customers. Through this, the customer can grasp the information input by the staff at a glance by the customer service partition (400).
The customer service partition (400) can provide a customer service aisle (410) of a predetermined size for business transactions between the staff and the customer. As an example, as can be seen from FIG. 4, it can be provided in the form of a customer service space of a predetermined size on one side of the customer service partition (400). In the customer service aisle (410), a storage plate (530) can be located to convey business transaction materials between the staff and the customer. Further, as can be seen from FIG. 5, the customer service passage (410) can be provided in the form of a customer service port having a predetermined size at the lower part of the customer service partition (400).
FIG. 6 is a perspective view showing a built-in digital desk according to the three embodiments of the present invention.
As shown in FIG. 6, the built-in digital desk (10) according to the three embodiments includes a desk body (100), a customer digital module (200), a staff digital module (300), a customer service partition (400), and a sterilization module. (710) can be included.
The sterilization module (710) can include a sterilization lamp provided at the lower end of the customer service partition (400) so as to sterilize the customer service partition (400). As an example, the sterilization module (710) can be a UV sterilization lamp that irradiates and sterilizes the customer service partition (400) with UV.
FIG. 7 is a perspective view showing a built-in digital desk according to four embodiments of the present invention, and FIG. 8 is a perspective view showing a built-in digital desk further provided with a TCR in FIG. 7.
As shown in FIGS. 7 to 8, according to the built-in digital desk (10) according to the four embodiments, the upper plate (110) is the staff desk portion (101), the customer desk portion (102), and the step portion (step portion). 103) can be included.
In explaining the four embodiments of the present invention, there is a difference in that the upper plate (110) further includes a step portion (103) as compared with the above-described embodiment. The description will be centered, and the same description and drawing reference reference will be made to the above-described embodiment.
The step portion (103) is formed with a step portion with the center line (C) of the desk body (100) as a boundary so as to have a difference in height between the staff desk portion (101) and the customer desk portion (102). Can be done. At this time, the staff desk unit (101) can be located at a position lower than the customer desk unit (102) via the step portion (103). Then, a staff monitor (310) can be placed on the step portion (103).
FIG. 9 is a perspective view showing a built-in digital desk according to the five embodiments of the present invention.
As shown in FIG. 9, according to the built-in digital desk (10) according to the five embodiments, the customer digital module (200) can be mounted in the module mounting groove (102a) of the upper plate (110), and the customer digital An attendant monitor (310) can be placed on top of the module (200).
In explaining the five embodiments of the present invention, the customer digital module (200) is entirely embedded on the upper plate (110) of the one embodiment of the present invention as compared with the above-described one embodiment. Since there are differences in points, the differences will be mainly described below, and the same description and drawing reference numerals will be used.
The customer digital module (200) can be provided in a shape that entirely covers the top surface of the top plate (110). Further, the customer input unit (220) can be located at the customer side position of the customer digital module (200). As an example, a tablet (221), a pin pad (223), an identification scanner (224), a finger vein authentication system (226), and the like can be provided at the customer side position of the customer digital module (200).
FIG. 10 is a perspective view showing a built-in digital desk according to a modification of the five embodiments of the present invention.
As shown in FIG. 10, according to the built-in digital desk (10) according to the modified example of the five embodiments, the advertising module (600) can be provided at one end of the top plate (110). ..
The advertising module (600) can be provided perpendicular to the side of one side end of the top plate (110). The advertising module (600) can include a display capable of displaying specific information, photographs, graphs, etc., an LCD (Liquid Crystal Display) or a HUD (Head Up Display). This advertising module (600) can be provided with the function of an advertising board for advertising bank products. This allows customers to be informed about the products of various banks through the advertising module (600).
As described above, the present invention can accurately distinguish between a customer device and a clerk device at a bank counter, can be provided with a customer digital counter consisting of customer devices, and is a face-to-face assist form of self-banking. By embodying, it is possible to strengthen sales functions by minimizing the business services required by customers, and by digitizing the business environment, it is possible to minimize the materials on the desk and secure competitiveness, and infectious diseases Even in a prevalent situation, it has the advantage of being able to provide appropriate consultation services on the desk while minimizing the risk of transmission between staff and customers.
Although the embodiments of the present invention have been described above with reference to the accompanying drawings, a person having ordinary knowledge in the technical field to which the present invention belongs does not change the technical idea or essential features of the present invention. , Understand that it can be implemented in other specific forms. For example, those skilled in the art can change the material, size, etc. of each component according to the field of application, or combine or replace embodiments in a manner not explicitly disclosed in the embodiments of the present invention. , This also does not deviate from the scope of the present invention. Therefore, the examples described above should not be understood as exemplary and limiting in all respects, and such modified examples are the techniques described in the claims of the present invention. It can be said that it is included in the idea.
<u style="Single">The inventions described in the claims of the original application of the present application are described below.</u><u style="Single">[1] A built-in digital desk located at the counter where business transactions are conducted between staff and customers.</u><u style="Single">Desk body including top plate with customer desk section where customers are located; and</u><u style="Single">Includes a customer digital module including a tablet embedded in the customer desk unit and capable of inputting information necessary for the business transaction.</u><u style="Single">Built-in digital desk.</u><u style="Single">[2] The desk body further includes a staff desk section where staff are located.</u><u style="Single">The customer desk unit and the staff desk unit are arranged so as to face each other with a virtual center line of the desk body as a boundary.</u><u style="Single">The built-in digital desk described in [1], which is characterized by this.</u><u style="Single">[3] Further including a customer service partition provided in the central line so as to partition between the staff desk unit and the customer desk unit.</u><u style="Single">The built-in digital desk described in [2], which is characterized by this.</u><u style="Single">[4] The customer digital module is</u><u style="Single">A customer board that is installed so as to be buried in the customer desk section;</u><u style="Single">Includes at least one of a signature pad, pin pad, identification scanner, seal scanner, finger vein authentication system, NFC reader or fingerprint authentication device provided on the customer board.</u><u style="Single">The built-in digital desk described in [1], which is characterized by this.</u><u style="Single">[5] Further includes a clerk digital module including a clerk monitor provided to the clerk desk department side and capable of displaying information necessary for the business transaction.</u><u style="Single">The built-in digital desk described in [2], which is characterized by this.</u><u style="Single">[6] The clerk digital module</u><u style="Single">A staff input device connected to the staff monitor so that information can be input by the staff;</u><u style="Single">Staff output device for outputting materials for business services; and</u><u style="Single">The clerk monitor, the clerk input device, and the clerk terminal personal computer for controlling the clerk output device are further included.</u><u style="Single">The built-in digital desk described in [5].</u><u style="Single">[7] The staff input device includes a scanner.</u><u style="Single">The staff output device includes at least one of a paper printer, a passbook printer, a card issuing machine, or a TCR (Teller Cash Recycler).</u><u style="Single">The built-in digital desk described in [6].</u><u style="Single">[8] The desk body is</u><u style="Single">Further includes a wiring hole portion penetrating between the customer desk portion and the staff desk portion in order to wire and connect the customer digital module and the staff terminal personal computer.</u><u style="Single">The built-in digital desk described in [6].</u><u style="Single">[9] The customer service partition is</u><u style="Single">A transparent or opaque display that includes at least one of LCD (Liquid Crystal Display), LED (Light Emitting Diode), and HUD (Head Up Display).</u><u style="Single">The built-in digital desk described in [3].</u><u style="Single">[10] The customer service partition is</u><u style="Single">Providing a predetermined size of aisle for business transactions between the staff and the customer</u><u style="Single">The built-in digital desk described in [3].</u><u style="Single">[11] Further includes an advertising module provided perpendicular to the side of one side end of the top plate so that the product can be advertised.</u><u style="Single">The built-in digital desk described in [1], which is characterized by this.</u>
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Every citation, both ways
| Document | Relation | Office |
|---|---|---|
| JP2006158731A | Cites | Japan |
| JP2004163837A | Cites | Japan |
| JP2013164829A | Cites | Japan |
| JP01160525U | Cites | Japan |
8 members in 6 offices
Priority claims2
| Document | Office | Kind | Date |
|---|---|---|---|
| 1020200122821 | Republic of Korea | – | |
| 20200122821 | Republic of Korea | A |
Members8
| Document | Office | Kind | |
|---|---|---|---|
| KR102351025B1 | Republic of Korea | B1 | |
| US2022092571A1 | United States of America | A1 | |
| CN114246419A | China | A | |
| EP3975145A1 | European Patent Office (EPO) | A1 | |
| WO2022065576A1 | World Intellectual Property Organization (WIPO) | A1 | |
| JP2022052688A | Japan | A | |
| JP7102493B2This record | Japan | B2 | |
| US11468420B2 | United States of America | B2 |
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Numbers
- Publication
- 7102493
- Application
- 205732
Titles2
- Japanese
- ビルトインデジタルデスク
- English
- Built-in digital desk
Classification
- CPC, 13
- A47B21/00
- G07G1/0018
- G06Q20/206
- A47B13/00
- A47B83/001
- A47B2200/008
- A47B21/04
- A47B2200/12
- A47F9/046
- A47F2009/041
- G06Q20/204
- G06Q20/209
- G06Q30/0268
- IPC, 2
- G06F1 16
- A47B21 00
