Third party automatic notification system, telephone unit, third party automatic notification method and third party automatic notification program
Abstract
Problem to be solved.To provide a third party automatic notification system capable of notifying a third party of the contents of an incoming call by a suspicious telephone to a commonly used mobile phone or landline telephone.
Solution.Among incoming calls to a telephone, a suspicious person incoming call determining means 91 determines an incoming call from a telephone number not registered in the telephone or an incoming call from a telephone number set to be non-notification as a suspicious person incoming call. When the call content recording request means 92 determines that the incoming call to the telephone is a suspicious person's incoming call, the call recording requesting system 80 requests the call recording system 80 to record the call content due to the incoming call. When the incoming call to the telephone is determined to be a suspicious person's incoming call, the e-mail transmitting means 93 transmits an e-mail including the call identification information received from the call recording system 80 to a pre-registered third party. [Selection diagram] Fig. 10

Term
5.4 yearsto projected expiry
Projected expiry 1 March 2032, counted from filing; an application has no term until it is granted.
- Priority and filed
- Published
- Today
- Projected expiry
9 claims: 4 independent, 5 dependent
- 1外部装置からの要求に応じて通話内容の録音を行い、録音した通話を識別する情報である通話識別情報を前記外部装置に送信する通話録音システムと、 前記通話録音システムに通話内容の録音を要求する電話機とを備え、 前記電話機は、 電話機への着信のうち当該電話機に登録されていない電話番号からの着信または非通知設定された電話番号からの着信を不審者着信と判定する不審者着信判定手段と、 電話機への着信が不審者着信と判定された場合、前記通話録音システムに当該着信による通話内容の録音を要求する通話内容録音要求手段と、 電話機への着信が不審者着信と判断された場合、前記通話録音システムから受信した通話識別情報を含む電子メールを予め登録された第三者へ送信する電子メール送信手段とを含む ことを特徴とする第三者自動通知システム。
- 2不審電話があった場合の通知先を示す情報である第三者情報を記憶する第三者情報記憶手段と、 前記第三者情報を前記第三者情報記憶手段に登録する第三者情報登録手段とを含み、 不審者着信判別手段は、前記第三者情報が前記第三者情報記憶手段に登録されているか否か着信ごとに確認し、前記第三者情報が登録されていた場合、電話機への着信のうち当該電話機に登録されていない電話番号からの着信または非通知設定された電話番号からの着信を不審者着信と判定する 請求項1記載の第三者自動通知システム。
- 3電子メール送信手段は、通話識別情報および電話機への着信内容を含む電子メールを予め登録された第三者へ送信する 請求項1または請求項2記載の第三者自動通知システム。
- 4電話機への着信のうち当該電話機に登録されていない電話番号からの着信または非通知設定された電話番号からの着信を不審者着信と判定する不審者着信判定手段と、 電話機への着信が不審者着信と判定された場合、外部装置からの要求に応じて通話内容の録音を行うとともに録音した通話を識別する情報である通話識別情報を前記外部装置に送信する通話録音システムに対して、当該着信による通話内容の録音を要求する通話内容録音要求手段と、 電話機への着信が不審者着信と判断された場合、前記通話録音システムから受信した通話識別情報を含む電子メールを予め登録された第三者へ送信する電子メール送信手段とを備えた ことを特徴とする電話機。
- 5不審電話があった場合の通知先を示す情報である第三者情報を記憶する第三者情報記憶手段と、 前記第三者情報を前記第三者情報記憶手段に登録する第三者情報登録手段とを備え、 不審者着信判別手段は、前記第三者情報が前記第三者情報記憶手段に登録されているか否か着信ごとに確認し、前記第三者情報が登録されていた場合、電話機への着信のうち当該電話機に登録されていない電話番号からの着信または非通知設定された電話番号からの着信を不審者着信と判定する 請求項4記載の電話機。
- 6電話機への着信のうち当該電話機に登録されていない電話番号からの着信または非通知設定された電話番号からの着信を不審者着信と判定し、 電話機への着信が不審者着信と判定された場合、外部装置からの要求に応じて通話内容の録音を行うとともに録音した通話を識別する情報である通話識別情報を前記外部装置に送信する通話録音システムに対して、当該着信による通話内容の録音を要求し、 電話機への着信が不審者着信と判断された場合、前記通話録音システムから受信した通話識別情報を含む電子メールを予め登録された第三者へ送信する ことを特徴とする第三者自動通知方法。
- 7不審電話があった場合の通知先を示す情報である第三者情報を第三者情報記憶手段に登録し、 前記第三者情報が前記第三者情報記憶手段に登録されているか否か着信ごとに確認し、前記第三者情報が登録されていた場合、電話機への着信のうち当該電話機に登録されていない電話番号からの着信または非通知設定された電話番号からの着信を不審者着信と判定する 請求項6記載の第三者自動通知方法。
- 8コンピュータに、 電話機への着信のうち当該電話機に登録されていない電話番号からの着信または非通知設定された電話番号からの着信を不審者着信と判定する不審者着信判定処理、 電話機への着信が不審者着信と判定された場合、外部装置からの要求に応じて通話内容の録音を行うとともに録音した通話を識別する情報である通話識別情報を前記外部装置に送信する通話録音システムに対して、当該着信による通話内容の録音を要求する通話内容録音要求処理、および、 電話機への着信が不審者着信と判断された場合、前記通話録音システムから受信した通話識別情報を含む電子メールを予め登録された第三者へ送信する電子メール送信処理 を実行させるため第三者自動通知プログラム。
- 9コンピュータに、 不審電話があった場合の通知先を示す情報である第三者情報を第三者情報記憶手段に登録する第三者情報登録処理を実行させ、 不審者着信判別処理で、前記第三者情報が前記第三者情報記憶手段に登録されているか否か着信ごとに確認させ、前記第三者情報が登録されていた場合、電話機への着信のうち当該電話機に登録されていない電話番号からの着信または非通知設定された電話番号からの着信を不審者着信と判定させる 請求項8記載の第三者自動通知プログラム。
Independent claims9
90 paragraphs, as filed
The present invention relates to a third party automatic notification system, a telephone, a third party automatic notification method, and a third party automatic notification program that automatically notify a third party of an incoming call to a telephone.
There are news reports of telephone solicitations and fraud, especially malicious business practices and so-called wire fraud, aimed at parents and children living apart. Therefore, various methods have been proposed to prevent incoming suspicious calls and nuisance calls.
Patent Document 1 describes a communication terminal device that prevents a nuisance call or a nuisance facsimile from being transmitted. The communication terminal device described in Patent Document 1 stores the other party's telephone number in advance, determines that an incoming call from a number that does not match the other party's telephone number is a nuisance call or a nuisance facsimile, and rejects the incoming call. ..
Patent Document 2 describes a telephone service system that prevents crime damage caused by telephone. The telephone service system described in Patent Document 2 includes a SIP server that enables IP (Initiation Protocol) telephone service by telephone by using SIP (Session Initiation Protocol). When the IP phone to be monitored is registered in the SIP server, the call to the IP phone is made via the SIP server. When the registered IP phone receives an incoming call from an unknown source, the SIP server records the content of the call and the telephone number of the source, and notifies the pre-registered contact to that effect.
In addition, Patent Document 3 describes a mobile information terminal that restricts incoming calls from nuisance calls. The mobile information terminal described in Patent Document 3 does not notify the user of an incoming call until the ring tone does not ring more than the number of times set by the user or the playing time of the melody for notifying the incoming call has elapsed.
Further, various call recording systems are known that record (save) the call contents and notify the information necessary for reproducing the call contents in order to confirm the call record (for example, Non-Patent Document 1). See ~ 3).
<p><patcit num="1"><text>Japanese Unexamined Patent Publication No. 2008-5134</text></patcit><patcit num="2"><text>Japanese Unexamined Patent Publication No. 2010-28678</text></patcit><patcit num="3"><text>JP-A-2007-312437</text></patcit></p>
<p><nplcit num="1"><text>NTT East, "Call Recording System", [online], [Search on February 24, 2012], Internet <URL: http://www.ntt-east.co.jp/business/solution/record/index. html></text></nplcit><nplcit num="2"><text>Hitachi Information & Communication Engineering Co., Ltd., "Call Recording System", [online], [Search on February 24, 2012], Internet <URL: http://www.hitachi-jten.co.jp/products/recware/ index.html></text></nplcit><nplcit num="3"><text>NEC Networks & System Integration Corp., "Mobile Phone Call Recording System", [online], [Search on February 24, 2012], Internet <URL: http://www.nesic.co.jp/solution/security/keitai-tsuroku .html></text></nplcit></p>
<p> The communication terminal device described in Patent Document 1 only prevents the reception of nuisance calls and nuisance facsimiles, and cannot grasp the contents thereof.</p><p> The telephone service system described in Patent Document 2 is premised on an IP call service, and it is necessary to pass through a SIP server in order to notify a third party of the contents of a suspicious call. Therefore, in the telephone service system described in Patent Document 2, there is a problem that the telephones that can be used are limited to IP telephones. Therefore, it is desirable to be able to notify a third party of the contents of a suspicious call not only to an IP phone but also to a commonly used mobile phone or landline phone.</p><p> Therefore, the present invention provides a third-party automatic notification system, a telephone, and a third-party automatic that can notify a third party of the contents of an incoming call by a suspicious telephone to a commonly used mobile phone or landline telephone. The purpose is to provide a notification method and a third party automatic notification program.</p>
<p> The third-party automatic notification system according to the present invention is a call recording system that records call contents in response to a request from an external device and transmits call identification information, which is information for identifying the recorded call, to the external device. The recording system is equipped with a telephone that requests the recording of the contents of the call, and the telephone receives an incoming call from a telephone number that is not registered in the telephone or an incoming call from a telephone number that is set to be unannounced. The suspicious person incoming call determination means for determining that, and the call content recording requesting means for requesting the call recording system to record the call content due to the incoming call when the incoming call to the telephone is determined to be a suspicious person incoming call, and the incoming call to the telephone When it is determined that the call is received by a suspicious person, it includes an e-mail transmission means for transmitting an e-mail containing call identification information received from the call recording system to a pre-registered third party.</p><p> The telephone according to the present invention includes a suspicious person incoming call determining means for determining an incoming call from a telephone number not registered in the telephone or an incoming call from a telephone number set to be non-notification among incoming calls to the telephone, and a telephone. For a call recording system that records the contents of a call in response to a request from an external device and sends call identification information, which is information that identifies the recorded call, to the external device when the incoming call is determined to be a suspicious person's call. Then, the call content recording requesting means for requesting the recording of the call content due to the incoming call and the e-mail containing the call identification information received from the call recording system when the incoming call to the telephone is determined to be a suspicious person are registered in advance. It is characterized by being provided with an e-mail transmission means for transmitting to a third party.</p><p> The third-party automatic notification method according to the present invention determines that an incoming call from a telephone number not registered in the telephone or an incoming call from a telephone number set to be non-notification among incoming calls to the telephone is a suspicious person's incoming call, and the incoming call to the telephone is made. For a call recording system that records the contents of a call in response to a request from an external device and sends call identification information, which is information that identifies the recorded call, to the external device when the incoming call is determined to be a suspicious person. , Requests recording of the contents of the call due to the incoming call, and if the incoming call to the telephone is determined to be a suspicious person's incoming call, an e-mail containing the call identification information received from the call recording system is sent to a pre-registered third party. It is characterized by that.</p><p> The third-party automatic notification program according to the present invention determines that an incoming call from a telephone number not registered in the telephone or an incoming call from a telephone number set to be non-notification among incoming calls to the telephone is regarded as a suspicious person's incoming call. When it is determined that a call is received by a suspicious person, the call content is recorded in response to a request from the external device, and the call identification information, which is information for identifying the recorded call, is sent to the external device. Call content recording request processing that requests the call recording system to record the call content due to the incoming call, and call identification information received from the call recording system when it is determined that the incoming call to the telephone is a suspicious person. It is characterized in that an e-mail transmission process for transmitting an e-mail including the above to a pre-registered third party is executed.</p>
<p> According to the present invention, even when an incoming call is received by a suspicious telephone from a commonly used mobile phone or landline telephone, the content thereof can be notified to a third party.</p>
<figref num="1">It is a block diagram which shows one Embodiment of the third party automatic notification system by this invention.</figref><figref num="2">It is explanatory drawing which shows the example of the third party information.</figref><figref num="3">It is explanatory drawing which shows the example of the mail format.</figref><figref num="4">It is a block diagram which shows the other embodiment of the third party automatic notification system by this invention.</figref><figref num="5">It is a flowchart which shows the operation example of the notification destination information registration part 12 of this embodiment.</figref><figref num="6">It is a flowchart which shows the operation example of the suspicious person incoming call determination unit 13 of this embodiment.</figref><figref num="7">It is a flowchart which shows the operation example of the call information storage processing unit 14 of this embodiment.</figref><figref num="8">It is a flowchart which shows the operation example of the call information storage processing unit 14 of this embodiment.</figref><figref num="9">It is a flowchart which shows the operation example of the e-mail transmission part 15 of this embodiment.</figref><figref num="10">It is a block diagram which shows the outline of the third party automatic notification system by this invention.</figref><figref num="11">It is a block diagram which shows the outline of the telephone by this invention.</figref>
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a block diagram showing an embodiment of a third-party automatic notification system according to the present invention. The third-party automatic notification system illustrated in FIG. 1 includes a fixed telephone 111 and a call recording system 17.
The call recording system 17 records (saves) the contents of a call in response to a request from an external device. In addition, the call recording system 17 notifies an external device of information for identifying the recorded call (hereinafter referred to as call identification information) as information necessary for reproducing the recorded call content.
Specifically, when the call recording system 17 receives a call content recording request from an external device, the call recording system records the call content and transmits the call identification information that identifies the recorded call content to the external device that received the request. To do. Further, when the call recording system 17 receives a reproduction request together with the call identification information from the external device, the call recording system 17 transmits the call information identified by the call identification information to the external device.
The call recording system 17 may be realized by, for example, the call recording system described in Non-Patent Documents 1 to 3.
The fixed telephone 111 includes a notification destination information registration unit 12, a suspicious person incoming call determination unit 13, a call information storage processing unit 14, an e-mail transmission unit 15, and a fixed telephone function unit 116.
The fixed telephone function unit 116 has a function of communicating with the outside and a function of storing necessary information. That is, the fixed telephone function unit 116 realizes the general functions of the fixed telephone. The fixed telephone function unit 116 includes, for example, a user interface (hereinafter referred to as UI) 1161, a notification destination information registration / editing area 1162, a telephone directory function unit 1163, and an automatic e-mail transmission function unit 1164. You may.
UI1161 accepts key (button) input by the user and controls the content to be displayed to the user. UI1161 is realized by, for example, a keypad or a display device.
The notification destination information registration / editing area 1162 stores the information registered by the notification destination information registration unit 12 described later. The notification destination information registration and editing area 1162 is realized by, for example, a memory or the like.
The telephone directory function unit 1163 stores the contact information and the telephone number in association with each other. The telephone directory function unit 1163 is, for example, a function implemented in a multifunctional telephone. The telephone directory function unit 1163 stores the contact information and the telephone number by the user or the like. The telephone directory function unit 1163 is realized by, for example, a memory or the like.
The automatic e-mail transmission function unit 1164 transmits an e-mail according to the instruction of the e-mail transmission unit 15. The automatic e-mail transmission function unit 1164 may implement a function of notifying the information recorded by the answering machine function.
Further, the fixed telephone function unit 116 may also include a control unit (not shown) for controlling communication or a call with an external device, a timer (not shown), and a CPU (not shown). Good. Since the method of realizing these functions of the fixed telephone is widely known, detailed description thereof will be omitted here.
The notification destination information registration unit 12 registers the notification destination when there is a suspicious call in the notification destination information registration and editing area 1162. The information indicating the notification destination may be referred to as notification destination information or third party information. The notification destination information registration unit 12 includes a user interface for registering, changing, or deleting third party information. When the user inputs third party information via this user interface, the notification destination information registration unit 12 registers the input information in the notification destination information registration and editing area 1162. In the following description, the notification destination information registration and editing area 1162 may be referred to as a notification mail editing area.
Registering third-party information can also enable the notification function and the call content confirmation function when there is an incoming call by a suspicious call.
FIG. 2 is an explanatory diagram showing an example of third party information. As illustrated in Figure 2, third party information includes the name and email address of the person to be notified. The number of e-mail addresses registered as notification destinations may be one or multiple.
The suspicious person incoming call determination unit 13 determines that the incoming call from the telephone number not registered in the phonebook function unit 1163 or the incoming call from the non-notification set telephone number among the incoming calls to the fixed telephone 111 is regarded as the suspicious person incoming call. .. That is, it can be said that the suspicious person incoming call determination unit 13 has a function of discriminating between an incoming call suspected of being a suspicious call and an incoming call from a family member or an acquaintance.
Specifically, the suspicious person incoming call determination unit 13 confirms whether or not the third party information as the notification destination is registered for each incoming call. When the third party information is registered, the suspicious person incoming call determination unit 13 determines that the incoming call from the unregistered number person and the non-notifying person is a suspicious person incoming call. When the incoming call is a suspicious person, the suspicious person incoming call determination unit 13 instructs the call information storage processing unit 14 to record (save) the contents of the call.
As a method for determining from which telephone number the incoming call to the fixed telephone 111 originated, a widely known general method is used. That is, the suspicious person incoming call determination unit 13 determines the telephone number of the sender in cooperation with the function of the fixed telephone function unit 116.
The call information storage processing unit 14 causes the call recording system 17 to record the contents of the call when it is determined that the incoming call to the fixed telephone 111 is a suspicious person's incoming call. Specifically, the call information storage processing unit 14 causes the call recording system 17 to record the contents of the call in response to the instruction of the suspicious person incoming call determination unit 13.
This recording process assumes a case where it is necessary to confirm detailed information. Then, the call information storage processing unit 14 instructs the e-mail transmission unit 15 to notify the registered third party by e-mail that a suspicious person has arrived.
A general call recording system (for example, the system described in Non-Patent Documents 1 to 3) can be applied to the call recording system 17. Therefore, it is assumed that the call recording system 17 notifies the call content confirmation information (that is, the call identification information) for reproducing the call content after the end of the call, depending on the implemented function.
In this case, the call information storage processing unit 14 may instruct the e-mail transmission unit 15 not only that the registered third party has received a suspicious person, but also to notify the e-mail even after the call ends. ..
The third party to whom the call identification information has been notified accesses the call recording system 17 using the information (for example, access information or access ID) as necessary, and confirms the recorded call content.
When the incoming call to the fixed telephone 111 is determined to be a suspicious person's incoming call, the e-mail transmitting unit 15 e-mails the recorded call identification information (that is, the call identification information) to a pre-registered third party. To send by. In the following explanation, an email sent to a third party may be referred to as a suspicious call incoming call report email.
Specifically, the e-mail transmission unit 15 creates a suspicious call incoming call report mail based on a preset mail format in accordance with the instructions of the call information storage processing unit 14. The suspicious call incoming call report mail includes the fact that a suspicious person has arrived and the call content confirmation information (call identification information) necessary for confirming the reproduction of the call content.
FIG. 3 is an explanatory diagram showing an example of a mail format. As illustrated in Figure 3, the suspicious call call report email includes the name and phone number of the sender (notifier), the date and time of the suspicious call, and the source information (eg, caller ID or Unannounced), how to access the call recording system 17 and so on.
The e-mail transmission unit 15 automatically sends the created suspicious call incoming call report mail to the notification destination e-mail address indicated by the registered third party information. Specifically, the e-mail transmission unit 15 causes the automatic e-mail transmission function unit 1164 to send the created suspicious call incoming call report mail.
In the present embodiment, the case where the third-party automatic notification system is provided with the fixed telephone 111 is described as an example, but the third-party automatic notification system is provided with a mobile phone instead of the fixed telephone 111. May be good. FIG. 4, is a block diagram showing another embodiment of the third party automatic notification system according to the present invention. The third-party automatic notification system illustrated in FIG. 4 includes a mobile phone 211 and a call recording system 17.
The mobile phone 211 includes a notification destination information registration unit 12, a suspicious person incoming call determination unit 13, a call information storage processing unit 14, an e-mail transmission unit 15, and a mobile phone function unit 216. There is. That is, the mobile phone 211 is different from the fixed telephone 111 in that the mobile phone function unit 216 is provided instead of the fixed telephone function unit 116.
The mobile phone function unit 216 also has a function of communicating with the outside and a function of storing necessary information. That is, the mobile phone function unit 216 realizes the general functions of the mobile phone. The mobile phone function unit 216 may include, for example, a UI2161, a notification destination information registration / editing area 2162, a telephone directory function unit 2163, and an automatic e-mail transmission function unit 2164.
UI2161, notification destination information registration and editing area 2162, phonebook function unit 2163 and automatic e-mail transmission function unit 2164 are UI1161 in fixed-line telephone function unit 116, notification destination information registration and editing area 1162, phonebook function unit 1163 and automatic. It is the same as the e-mail transmission function unit 1164.
The automatic e-mail transmission function unit 2164 may implement, for example, a function of mail software.
Further, the mobile phone function unit 216 may also include a control unit (not shown) for controlling communication or a call with an external device, a timer (not shown), and a CPU (not shown). Good. In addition, the mobile phone function unit 216 may also have a browser function for browsing a web page, a file system function, a camera function, and a television function. Since the method of realizing these functions of the mobile phone is widely known, detailed description thereof will be omitted here.
Further, FIGS. 1 and 4 illustrate a case where a third-party automatic notification system is connected to one fixed telephone 111 or one mobile phone 211. However, the third party automatic notification system may include two or more fixed telephones 111 or mobile phones 211, and may include both fixed telephones 111 and mobile phones 211.
The notification destination information registration unit 12, the suspicious person incoming call determination unit 13, the call information storage processing unit 14, and the e-mail transmission unit 15 are realized by the CPU of a computer that operates according to a program (third-party automatic notification program). To. For example, the program is stored in the storage unit (not shown) of the fixed telephone 111, the CPU reads the program, and according to the program, the notification destination information registration unit 12, the suspicious person incoming call determination unit 13, and the call information storage processing unit. It may operate as 14 and the e-mail transmitter 15.
Next, the operation of the third-party automatic notification system of the present embodiment will be described. First, the notification destination registration process of third party information will be described. FIG. 5 is a flowchart showing an operation example of the notification destination information registration unit 12 of the present embodiment. The flowchart illustrated in FIG. 5 shows a process of registering, changing, or deleting third party information to be notified via the user interface of the fixed telephone 111 illustrated in FIG. 1 or the mobile phone 211 illustrated in FIG. There is.
The notification destination information registration unit 12 determines whether the instruction input via the user interface is registered, changed, or deleted (step S51). That is, the notification destination information registration unit 12 branches the subsequent processing according to the input request.
When the input instruction is "registration" ("registration" in step S51), the notification destination information registration unit 12 confirms the input of the name of the notification destination person and the notification destination e-mail address. If the input content is correct, the notification destination information registration unit 12 executes the input content registration process (step S52). If there is an input error or the like, the notification destination information registration unit 12 notifies the user of that fact by displaying an error via the user interface.
If the input instruction is "change" ("change" in step S51), the notification destination information registration unit 12 will use the name of the specified notification destination person or the notification destination e-mail address if the input contents are correct. Execute the registration content change process in (step S53). When the input instruction is "change", the notification destination information registration unit 12 may perform a process of partially deleting the registered contents.
When the input instruction is "delete" ("delete" in step S51), the notification destination information registration unit 12 executes the deletion process of the name of the notification destination person and the notification destination e-mail address (that is, all items). (Step S54).
After executing the registration process, the change process, or the delete process, the notification destination information registration unit 12 clears all the items in the notification mail editing area (step S55), and ends the notification destination registration process.
Next, a process for detecting an incoming suspicious person will be described. FIG. 6 is a flowchart showing an operation example of the suspicious person incoming call determination unit 13 of the present embodiment. In the flowchart illustrated in FIG. 6, when the fixed telephone 111 illustrated in FIG. 1 or the mobile phone 211 illustrated in FIG. 4 receives an incoming call, a suspicious person receives an incoming call via the fixed telephone function unit 116 or the mobile phone function unit 216. It shows the process up to the determination and the instruction to record and save the call contents.
When the fixed telephone 111 illustrated in FIG. 1 or the mobile phone 211 illustrated in FIG. 4 receives an incoming call, the suspicious person incoming call determination unit 13 confirms whether or not the third party information to be notified is registered. (Step S61).
When the third party information is registered (Y in step S61), the suspicious person incoming call determination unit 13 refers to the telephone directory function unit 1163 and receives an incoming call by an unregistered number (unregistered number) or a non-registered number. It is determined whether the call is received from the notifier (non-notifier of the number) or the call from the person whose number is registered in the telephone directory function unit 1163 (person who has the number registration) (step S62). The suspicious person incoming call determination unit 13 branches the following processing according to the content of the incoming call.
In the case of an incoming call from a person who has not registered the number or a person who has not notified the number, the suspicious person incoming call determination unit 13 determines that the incoming call is a suspicious person incoming call. Specifically, in the case of an incoming call from an unregistered number (number unregistered in step S62), the suspicious person incoming call determination unit 13 is a caller of an unregistered person in the area of the caller number in the notification mail editing area. Set the number (step S63).
On the other hand, in the case of an incoming call from a number non-notification person (number non-notification in step S62), the suspicious person incoming call determination unit 13 sets number non-notification in the caller ID area in the notification mail editing area ( Step S64).
Then, the suspicious person incoming call determination unit 13 instructs the call information storage processing unit 14 to record (save) the call content (step S65).
After instructing the call information storage processing unit 14 to record (save) the contents of the call, or when the call is received from a person who has a number registration in step S62, or the third party information is not registered in step S61. In the case (N in step S61), the suspicious person incoming call determination unit 13 ends the process of detecting the suspicious person incoming call.
Next, the process of saving the call information will be described. The timing at which the call information storage processing unit 14 is instructed to save the call information is the timing when the suspicious person incoming call determination unit 13 detects the suspicious person incoming call, and the call content confirmation information from the call recording system 17 is illustrated in FIG. There are two timings notified to the fixed telephone 111 or the mobile telephone 211 illustrated in FIG. When the call content confirmation information is notified from the call recording system 17, the fixed telephone function unit 116 or the mobile phone function unit 216 notifies the call information storage processing unit 14 of the call content confirmation information.
7 and 8 are flowcharts showing an operation example of the call information storage processing unit 14 of the present embodiment. The flowchart illustrated in FIG. 7 shows a process in which the fixed telephone 111 illustrated in FIG. 1 or the mobile phone 211 illustrated in FIG. 4 stores call information in the call recording system 17. The timing at which the call information storage processing unit 14 performs processing is the above-mentioned two timings.
Therefore, the call information storage processing unit 14 determines whether or not the instruction source is the suspicious person incoming call determination unit 13 (step S71 in FIG. 7). In the case of an instruction from the suspicious person incoming call determination unit 13 (Y in step S71), the call information storage processing unit 14 instructs the call recording system 17 to record the call content, and further, the call content confirmation information required for playback. Instruct to provide (step S72).
Then, the call information storage processing unit 14 determines whether or not the call content confirmation information necessary for reproducing the call content has been obtained (step S73). When the call content confirmation information has already been obtained (Y in step S73), the call information storage processing unit 14 notifies the access information, access ID, etc. as the information necessary for reproducing the call content (that is, the call content confirmation information). Set to the call content confirmation information area in the mail edit area (step S74).
After setting the call content confirmation information in the call content confirmation information area, or when the call content confirmation information is not obtained in step S73 (N in step S73), the call information storage processing unit 14 sends a suspicious call incoming call report mail. Is instructed to the e-mail transmission unit 15 (step S75) to send the call information, and the process of saving the call information is terminated.
On the other hand, in step S71, if the instruction is not from the suspicious person incoming call determination unit 13 (N in step S71), the call information storage processing unit 14 determines that the call content confirmation information has been notified from the call recording system 17. In this case, the call information storage processing unit 14 determines whether or not the recording of the call content is successful (step S76 in FIG. 8). Specifically, the call information storage processing unit 14 determines whether or not the recording of the call content is successful based on whether or not the call content confirmation information necessary for reproduction exists.
When the call content confirmation information exists (Y in step S76), the call information storage processing unit 14 notifies the access information, the access ID, etc. as the information necessary for reproducing the call content (that is, the call content confirmation information). Set to the call content confirmation information area in the edit area (step S77). On the other hand, when the call content confirmation information does not exist (N in step S76), the call information storage processing unit 14 sets "no recording" in the call content confirmation information area of the notification mail editing area (step S78).
Then, the call information storage processing unit 14 instructs the e-mail transmission unit 15 to send the suspicious call incoming call report mail (step S75), and ends the process of saving the call information. This email is the second suspicious call incoming call report email.
Next, the automatic e-mail transmission process will be described. FIG. 9 is a flowchart showing an operation example of the e-mail transmission unit 15 of the present embodiment. In the flowchart illustrated in FIG. 9, the e-mail transmitting unit 15 fixes the suspicious call incoming report mail in the fixed format according to the instruction of the call information storage processing unit 14 in the fixed telephone 111 illustrated in FIG. 1 or the mobile phone 211 illustrated in FIG. Shows the process from creating to automatic transmission. As described above, when the call information storage processing unit 14 receives an incoming call or receives a notification of call content confirmation information from the call recording system 17, it sends an e-mail instruction to send an e-mail. Perform to the transmitter 15.
The e-mail sending unit 15 sets the notification source information in the name / telephone number area of the notification source person in the notification mail editing area in order to edit the information necessary for the suspicious call incoming call report mail (step S81). In addition, the e-mail transmission unit 15 sets information indicating the date and time when the incoming call is received in the date / time area of the notification mail editing area (step S82).
Then, the e-mail transmission unit 15 transmits the suspicious telephone incoming call report mail created in the fixed format via the fixed telephone function unit 116 or the mobile phone function unit 216 (step S83). After that, the e-mail sending unit 15 clears all the items in the notification mail editing area (step S84), and ends the e-mail sending process.
As described above, according to the present embodiment, the suspicious person incoming call determination unit 13 suspiciously receives an incoming call from a telephone number not registered in the telephone or a telephone number set to be non-notification among incoming calls to the telephone. Judged as an incoming call. When the call information storage processing unit 14 determines that the incoming call to the telephone is a suspicious person's incoming call, the call information storage processing unit 14 requests the call recording system 17 to record the contents of the call due to the incoming call. When the e-mail transmitting unit 15 determines that the incoming call to the telephone is a suspicious person's incoming call, the e-mail transmitting unit 15 transmits an e-mail containing the call identification information received from the call recording system 17 to a pre-registered third party. Therefore, even if there is an incoming call from a suspicious telephone to a commonly used mobile phone 211 or landline telephone 111, the content can be notified to a third party.
Specifically, by using the third-party automatic notification system of the present embodiment, all incoming calls suspected of being suspicious calls are notified by e-mail. Therefore, it is possible to grasp how many suspicious calls are made to parents and children living away, and to alert in advance about incoming calls that are suspected of being suspicious calls, resulting in damage from solicitation and fraud. Can be prevented.
Such solicitations and frauds can be prevented by talking to a third party who can calmly consult with them. In particular, so-called oleore fraud can prevent victims of fraud if they can talk to the person who received the call. From such a viewpoint, the third party notification system of the present embodiment is effective.
Further, in the third-party automatic notification system of the present embodiment, the functions of a commonly used fixed telephone, the functions of a mobile phone, and the commonly used call recording system are expanded to improve convenience. ing. By effectively utilizing these, for example, it is possible to create new demand for elderly people and the like.
In the above description, a usage method of notifying a registered third party when the third party automatic notification system of the present embodiment detects an incoming suspicious person has been described. It is also possible to use the third-party automatic notification system of the present embodiment as a behavioral investigation tool for stalking measures and cheating. In addition, the third-party automatic notification system of the present embodiment can also be used for leaving a record of a call for a criminal act as evidence.
Next, an example of a method of applying the third-party automatic notification system of the present embodiment will be described. For example, suppose that a parent living in his / her parents' house is worried that he / she will be deceived by so-called oleore fraud. In this case, the fixed telephone used in the parents' home may be changed to the telephone of the present embodiment.
When introducing a telephone, the telephone number of an acquaintance who makes a normal call is registered in the telephone directory. Also, register the contact information of children and family members as the notification destination. If it is difficult for the user to register, a person who understands the contents of the telephone may register. Then, the countermeasures when the suspicious call incoming call report mail is received may be adjusted in advance.
As a pre-adjustment method, for example, a method of contacting the person himself / herself using a mobile phone or the like immediately after receiving an e-mail notification can be mentioned. Also, if you cannot get in touch, you can contact your neighbors and have them go to see you in person immediately. At this time, it is possible to ask the child or family member to inform them that they have been asked to contact them or that they may have received a suspicious call.
An example of another method for applying the third-party automatic notification system of the present embodiment will be described. For example, it is assumed that the mobile phone currently used by the child is changed to the telephone of the present embodiment.
When introducing a telephone, register the contact information of parents and family as the notification destination. In this case, when a child receives a suspicious call, the parent or family member can immediately check the contents of the call and respond to it. In addition, it is possible to grasp how many suspicious calls are received at what time of day and what kind of contents they are.
Next, the outline of the present invention will be described. FIG. 10 is a block diagram showing an outline of the third party automatic notification system according to the present invention. The third-party automatic notification system according to the present invention records the contents of a call in response to a request from an external device, and transfers the recorded call identification information (for example, call content confirmation information) to the external device. It includes a call recording system 80 (for example, a call recording system 17) for transmitting a call, and a telephone 90 (for example, a fixed telephone 111 and a mobile phone 211) for requesting the call recording system 80 to record the contents of a call.
The telephone 90 uses the suspicious person incoming call determining means 91 (for example,) for determining an incoming call from a telephone number not registered in the telephone or an incoming call from a telephone number set to be non-notification among incoming calls to the telephone. When the suspicious person incoming call determination unit 13) determines that the incoming call to the telephone is a suspicious person incoming call, the call recording system 80 is requested to record the call contents due to the incoming call. E-mail transmission means for transmitting an e-mail containing call identification information received from the call recording system 80 to a pre-registered third party when the storage processing unit 14) and the incoming call to the telephone are determined to be suspicious persons. Includes 93 (eg, email transmitter 15).
With such a configuration, even if there is an incoming call from a suspicious telephone to a commonly used mobile phone or landline telephone, the content can be notified to a third party.
In addition, the third-party automatic notification system is a third-party information storage means (for example, notification destination information registration and editing area 1162) that stores third-party information, which is information indicating a notification destination when there is a suspicious call. , A third party information registration means (for example, notification destination information registration unit 12) for registering third party information in the third party information storage means may be included.
Then, the suspicious person incoming call determination means 91 confirms whether or not the third party information is registered in the third party information storage means for each incoming call, and if the third party information is registered, the incoming call to the telephone is received. Among them, an incoming call from a telephone number not registered in the telephone or an incoming call from a telephone number set to be non-notification may be determined as a suspicious person incoming call.
Further, the e-mail transmitting means 93 may transmit an e-mail including the call identification information and the contents of the incoming call to the telephone to a pre-registered third party.
Further, FIG. 11 is a block diagram showing an outline of the telephone according to the present invention. The telephone according to the present invention includes a suspicious person incoming call determination means 91, a call content recording request means 92, and an e-mail transmission means 93. The telephone illustrated in FIG. 11 is the same as the telephone 90 illustrated in FIG.
The present invention is suitably applied to a third party automatic notification system that automatically notifies a third party of an incoming call to a telephone.
111 Landline 12 Notification information registration department 13 Suspicious person incoming call discrimination unit 14 Call information storage processing unit 15 Email sender 116 Fixed telephone function unit 1161,2161 User Interface (UI) 1162,2162 Notification information registration and editing area 1163,2163 Phonebook Function Department 1164,2164 Automatic e-mail sending function 17 Call recording system 211 mobile phone 216 Mobile phone function unit
12 sheets
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Every citation, both ways
| Document | Relation | Office | Cited during |
|---|---|---|---|
| JP2017184158A | Cited by | Japan | Search report |
| JP2016052128A | Cited by | Japan | Search report |
| JP2023101137A | Cited by | Japan | Search report |
| CN107872588A | Cited by | China | Search report |
| JP2002199128A | Cites | Japan | Search report |
| JP2006197376A | Cites | Japan | Search report |
| JP2006270257A | Cites | Japan | Search report |
| JP2010028678A | Cites | Japan | Search report |
| US6987841B1 | Cites | United States of America | Search report |
2 members in 1 office
Priority claims2
| Document | Office | Kind | Date |
|---|---|---|---|
| 2012045925 | Japan | A | |
| JP20120045925 | – | – | – |
Members2
| Document | Office | Kind | |
|---|---|---|---|
| JP2013183295AThis record | Japan | A | |
| JP5871315B2 | Japan | B2 |
8 legal events, as the office reported them to INPADOC
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| Certificate of patent or registration of utility modelJAPANESE INTERMEDIATE CODE: R150R150 | R150 | |
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Numbers
- Publication
- 2013183295
- Publication, DOCDB
- 2013183295
- Publication, EPODOC
- JP2013183295
- Application
- 45925
- Application, DOCDB
- 2012045925
- Application, EPODOC
- JP20120045925
Titles2
- Japanese
- 第三者自動通知システム、電話機、第三者自動通知方法および第三者自動通知プログラム
- English
- Third party automatic notification system, telephone, third party automatic notification method and third party automatic notification program
Classification
- IPC, 2
- H04M11 00
- H04M1 00