Fire fighting emergency information system and its processing program

Description: TECHNICAL FIELD [Detailed description of the invention]

【0001】

[Technical field to which the invention belongs]

The present invention relates to a fire emergency information system and a processing program thereof.

【0002】

[Conventional technology]

The society in which we live is constantly changing due to the complicated urban functions, the declining birthrate, and the changing population composition due to the aging population. In such a social situation, it is desired to construct a firefighting emergency information system that can respond to disasters and emergencies that show various curved surfaces depending on the scale and factors. By the way, firefighting operations have been carried out independently in each municipality from the tradition of self-governing firefighting (town fire extinguishing). Therefore, firefighting operations are basically operated by each municipality. However, local governments that are difficult to operate independently form wide-area unions to jointly operate firefighting operations. For this reason, the number of local governments is about 3,300, but the number of fire departments is about 900 (907 headquarters). Although each of these efforts is being made to improve the efficiency, slimming, and systematization of firefighting operations, it cannot be said that the efficiency of firefighting operations has been satisfactorily achieved due to the conventional organization.

【0003】

[Problems to be Solved by the Invention]

The present invention has been made in view of the above request, and by providing a service for providing a report command service of the fire department from the 119 call to the dispatch command, not only disaster prevention activities but also disasters and emergency situations should occur. The purpose is to provide a firefighting emergency information system and its processing program that can support prompt and appropriate disaster and emergency rescue activities. It also aims to provide a firefighting emergency information system and its processing program that can contribute to the efficiency of firefighting operations.

【0004】

[Means for solving problems]

In order to solve the above-mentioned problems, the present invention aims to unify and share information between a plurality of headquarters and a plurality of offices existing over a wide area, thereby making the system slimmer and more compact. The system was designed to support the realization of accurate and prompt disaster and emergency activities. This makes it possible for a small number of people to respond more than ever before.

【0005】

BEST MODE FOR CARRYING OUT THE INVENTION

FIG. 1 is a diagram cited to explain an example of the communication infrastructure used by the fire emergency information system of the present invention. In FIG. 1, the notification command center (headquarters) is indicated by reference numeral 1, and the fire emergency information system of the present invention is installed. The firefighting emergency information system consists of a report reception department 11, a dispatch command issuing department 12, and a field activity support department 13. In addition, a web distribution unit 14 will be added as needed. These functional blocks will be described later. The reporting command center 1 in this example targets a wide area beyond municipalities, prefectures, regions, and regions. The fire emergency information system of the present invention receives a disaster report, determines the type of disaster, identifies the disaster location information using map information, and issues a notice dispatch command to the relevant office 2 while receiving the disaster report. Issue and organize an appropriate dispatch unit (dispatch unit) according to the disaster type and disaster occurrence point. Then, a dispatch command with a map is sent to the relevant departments to which the organized dispatch team belongs, and by communicating with the vehicle equipment of the dispatch team's vehicle, it is necessary for on-site activities including the situation near the disaster site. It has a function to send additional information.

【0006】

Reference numeral 2 indicates a so-called fire department (fire department), which is generally located in a regional unit such as a local government, and the present invention covers a wide area. Such a fire department is connected by a plurality of IP (Internet Protocol) networks 40. That is, the relevant station 2 is provided with a station terminal 22 that is connected to the reporting command center 1 via the IP network 40. In addition, the relevant office 2 is also connected to the reporting command center 1 via a command line (not shown). A dispatch vehicle is deployed at the relevant office 2, and the dispatch vehicle is equipped with vehicle equipment (hereinafter referred to as AVM [Auto Vehicle Monitoring] terminal 22). The symbol 3 indicates the disaster site, and the whistleblower can call 119 by the subscriber telephone 31 or the mobile phone 32 to the whistleblower command center 1 via the public network 50 (wired / wireless). You will be connected and will be able to report.

【0007】

The code 4 indicates the place of origin information search center, and when there is a report from the subscriber's telephone, the report command center 1 inquires of the place of origin information search center 4 to search for the place of origin information. A mechanism has been constructed in which the system 41 identifies the location and notifies the requesting notification command center 1. In addition, the code 5 indicates related organizations such as police, government offices, hospitals, lifeline companies, etc., and is connected to the reporting command center 1 via both the IP network 40 and the wired / wireless public network 50. , The reporting command center 1 also coordinates with these organizations.

【0008】

Fig. 2 is a diagram showing the business flow in each department using the communication infrastructure shown in Fig. 1. Here, in particular, the interaction between the disaster site 3, the reporting command center 1, and the related offices 2 is shown. First, the whistleblower calls 119 from the disaster site 3 (S21). The reporting center 1 that receives this plays the role of a call center. That is, the reporting center 1 first determines the type of fire, emergency, or rescue disaster in telephone communication with the whistleblower (S22), and inquires of the whistleblower's origin to the origin information search center 4 or the like. Identify it by doing so, and display the origin on the console (S23). Here, the disaster point is determined, the map is searched, and the map is displayed. By the way, in Fig. 2, two consoles are shown for each operator, and map information is displayed on one of the consoles. Then, a dispatch unit is formed (S24), a dispatch command is issued by voice synthesis to the relevant office 2 (S25), and a dispatch command with a map is transmitted by fax (S26). In addition, if necessary, the relevant organizations 5 will also be notified (S27).

【0009】

At the station 2 that received the dispatch command, the vehicle that received the instruction is dispatched (S28). On the other hand, the reporting command center 1 supports on-site activities (S29). Specifically, the reporting command center 1 performs material / equipment information search, hospital information search, information search for objects requiring attention, etc. in order to support on-site activities, and gives necessary information to the dispatched unit before arriving at the site. In addition, while monitoring the images obtained from the disaster site (S30), we will supply information to support on-site activities.

【0010】

FIG. 3 is a block diagram showing the internal configuration of the firefighting emergency information system example of the present invention shown in FIG. 1 in a functionally expanded manner. Specifically, the block shown below is composed of a CPU and peripheral LSIs including a memory, and the CPU reads and executes a program recorded in the memory to realize the function of the block.

【0011】

The firefighting emergency information system of this example can be roughly divided into a report reception unit 11, a dispatch command issuing unit 12, and a field activity support unit 13, which are shown in order from top to bottom in FIG. In addition, the web distribution unit 14 can be added. The report reception unit 11 has a function of receiving a disaster report, determining the disaster type, and identifying the disaster point information using map information, and has a disaster point identification unit 111, a voice recognition search unit 112, and a protocol. It is composed of a processing unit 113, a map information DB 114, a voice recognition DB 115, and a message DB 116.

【0012】

The disaster point identification unit 111 has a function of receiving a disaster report, determining the disaster type, and identifying the disaster point information using the map information displayed on the display unit 15, and also has a voice recognition search unit 122. Has a function of identifying a search result of the voice recognition DB 115 prepared in advance as disaster point information according to a keyword obtained by voice recognition of a part of the communication content between the whistleblower and the operator (for example, the voice of the operator). Furthermore, depending on the type of disaster (emergency), the protocol processing unit 113 uses the time until the emergency vehicle arrives to the caller based on the message displayed on the screen of the display unit 15 according to the content of communication with the caller. It has a function to guide first aid measures, and the message displayed here shall be recorded as a manual in the message DB116 in advance. As the display monitor used for the display unit 15, two display monitors (see FIG. 1) are prepared for one operator for the console, and each operator in the notification command center 1 shares the display monitor. A set of projection-type large-screen display monitors that can be viewed by the user will also be provided, and simultaneous or switching display such as map display will be possible as needed.

【0013】

The dispatch command issuing unit 12 issues a notice dispatch command to the relevant office 2 while receiving the disaster report. Then, it has a function of forming an appropriate dispatch team according to the disaster type and the disaster occurrence point, and transmitting a dispatch command with a map to the relevant office 2 to which the organized dispatch team belongs. The dispatch command issuing unit 12 is composed of a dispatch corps organization unit 121, a voice response unit A122, a voice response unit B123, a voice message DB124, and a voice element piece DB125. The advance notice dispatch command is a command issued during the reception of a report, or a dispatch preparation command issued after the organization and before the main command by the dispatch command.

【0014】

While receiving a disaster report, the dispatch corps organization department 121 issues a notice dispatch command to the relevant office 2, organizes an appropriate dispatch corps according to the disaster type and disaster occurrence point, and assigns the organized dispatch corps to the relevant department to which it belongs. It has a function to send a dispatch order with a map. In addition, the voice response unit A (122) has a function of issuing a notice command to the relevant office 2 with one touch based on the voice message recorded and registered in advance in the voice message DB 124 while receiving a report, and the voice response unit B (123). ) Synthesizes the audio elements pre-recorded and registered in the audio element DB125, converts them into expressions suitable for each related organization 5 connected via the IP network 40 and the public line network 50, and outputs the broadcast. Has a function to do.

【0015】

The field activity support unit 13 has a function to additionally transmit information necessary for field activities including the situation near the disaster site by communicating with the AVM terminal 22 possessed by the vehicle of the dispatch team, and the information to be additionally transmitted here is , Additional information is stored in DB16. The site activity support unit 13 superimposes information including firefighting irrigation and dangerous materials on the map near the disaster site displayed on the display unit 15, and also displays the disaster site transmitted from the dispatch team via the IP network 40. It is possible to give accurate instructions to on-site activities based on the video of. In addition, the web distribution unit 14 has a function of distributing disaster point information and wide area information by map information to a terminal device (not shown) owned by a local resident connected via the web (IP network 40). Have.

【0016】

FIG. 4 is a flowchart cited for explaining the operation of the embodiment of the firefighting emergency information system in the present invention, and specifically, the processing procedure of the firefighting emergency information processing program in the present invention is shown. FIGS. 5, 6 and 7 are examples of screen configurations displayed on the display unit in the notification command center in the process of executing the firefighting emergency information processing program of the present invention shown in FIG. 4, and include a disaster type input screen and voice. Shows each of the address search screen and the dispatch corps formation screen by input. Hereinafter, the operation of the fire emergency information system shown in FIG. 3 will be described in detail with reference to FIGS. 4 to 7.

【0017】

First, the firefighting emergency information system generates the disaster type input screen shown in FIG. 5 and displays it on the display unit 15 of one of the two when the 119th call is received from the caller (S401). Here, if the report is from the subscriber line (YES), the report reception unit 11 subscribes by issuing an inquiry request to the source information search system 41 of the source information search center 4 (S402, S403). It is possible to obtain the report location information such as the person's name (reporter's name) and address (reporter's name) (S404). Then, this report location information is automatically input to the report location information area assigned to the upper part of the disaster type input screen displayed on the display unit 15, and is taken into the disaster location identification unit 111 to determine the disaster location. It is done automatically. Then, when the disaster point identification unit 111 searches the map information DB 114, the map within the jurisdiction is displayed on the display unit 15 of the other of the two (S405). This enables the operator to respond quickly.

【0018】

On the other hand, in the case of a report such as a mobile phone for which the inquiry service of the origin information search center 4 cannot be obtained, the operability is improved by inputting the disaster point information by voice. That is, the operator switches to the voice input mode by turning on the switch located at the hand of the console, and the operator captures the necessary information in the call with the whistleblower and searches for the disaster point by re-speaking ( S402, S405, S406).

【0019】

As shown in the address search screen by voice input in Fig. 6, here, buttons indicating voice recognition tools for address search such as town names, target search, and telephone number search are provided, depending on the type of information. The operator selects a button, and the voice recognition search unit 112 performs voice recognition via the selected tool. For voice recognition, the voice recognition search unit 112 searches the dictionary prepared in the voice recognition DB 115 and performs voice recognition processing, and the voice-recognized report location information is stored in the report location information input area in the upper area of the screen. The result that is automatically input and obtained by searching the map information DB 114 is displayed on the display unit 15 as a map. With the spread of mobile phones in recent years, the frequency of reporting on mobile phones has increased, and address information is automatically entered in response to the operator's voice by inputting the content of the report by voice so that the disaster point can be identified immediately. Therefore, it contributes not only to the improvement of operability but also to the speeding up and simplification of reception work operation.

【0020】

When the disaster type is emergency, the operator selects and specifies the emergency button using the disaster type input screen shown in FIG. 5, so that the protocol processing unit 113 switches to the protocol system screen (not shown). On the protocol system screen, manual information for performing appropriate first aid according to the condition of the emergency patient is displayed. The manual information is stored in the message DB116, and the operator gives accurate and uniform advice and guidance to the whistleblower according to the message displayed on the screen (S407, S408). As a result, the survival probability of the patient can be increased by instructing the whistleblower about first aid measures by utilizing the time until the ambulance arrives at the site.

【0021】

After identifying the disaster point as described above, a dispatch command will be issued promptly. At this time, the dispatch command issuing unit 12 also organizes the dispatch team and notifies the related organizations 5. First, while receiving a report, a notice command by voice synthesis is issued to the relevant office 2 with one touch (S409). Specifically, the voice response unit A (122) refers to the voice message DB 124, triggered by the operation of the operator, selects the command line of the relevant relevant office 2, and outputs the notice command by voice. Therefore, the staff (members) who received the notice command can start preparing for dispatch as soon as possible, and by reducing the loss time from the reception of the report to the dispatch command, the time from reception to dispatch (participation) of the members and arrival at the site Can be shortened.

【0022】

Next, depending on the disaster type, disaster classification, and location of occurrence, work is required to organize a dispatch unit, and after the formation, a dispatch command operation is performed (S410). Here, as shown in the dispatch team formation screen in Fig. 7, the dynamic information of the dispatch vehicle managed by each related office 2 is centrally managed, and according to the above parameters (disaster type, disaster classification, location of occurrence). The formation of dispatch units is programmed to be dynamically set. On the screen shown in FIG. 7, the vehicle dynamics of the dispatched vehicles managed for each related office 2 are displayed. There are advance special name, 1st dispatch, 2nd dispatch, 3rd dispatch, and special name dispatch in the dispatch team, which are automatically selected according to the disaster type and weather information, but can be changed manually.

【0023】

Then, the voice element pieces recorded and registered in the voice element piece DB125 in advance are automatically organized, further converted into the expressions of each related organization 5, and transmitted at the same time. Specifically, the voice response unit B (123) searches the voice fragment DB125, assembles it as a necessary message, and sends it to the server of each related organization 5. As a result, it is possible to realize prompt information transmission and information sharing to each related organization 5. Here, contact with staff (home, mobile phone), sequential commands, wireless commands to emergency vehicles, etc., and information provision to citizens in the vicinity of the site can be considered. In addition, a dispatch command to the relevant station 2 is issued in conjunction with the above-mentioned dispatch command operation. This issuance is transmitted as a command (S410), and at the relevant station 2, the disaster point map and the command content are combined and output as a command via the station terminal 21.

【0024】

In addition, the firefighting emergency information system of the present invention can support on-site activities by timely transmitting the situation and weather information near the disaster site via the AVM terminal 22 possessed by the unit dispatched to the site. The fire emergency information system of the present invention can also manage the vehicle dynamics of the dispatched vehicle. That is, GPS position data is periodically transmitted via the AVM terminal 22 mounted on the dispatched vehicle, and the fire emergency information system that receives the GPS position data can display the position of each vehicle on the map in the jurisdiction. In addition, it receives dynamic information such as dispatch and arrival at the site regarding the vehicle and monitors it in chronological order, and based on the above-mentioned current position information of the dispatched vehicle, accurate instructions, on-site activity support, speeding up and rationalization of vehicle management. (S411). Details will be described later.

【0025】

Specifically, the on-site activity support department 13 can display information on firefighting irrigation, dangerous materials, vulnerable people, etc. on the map near the disaster site by superimposing it on the display unit 15, which is necessary for on-site activities. It is possible to give an instruction while looking at the information displayed on the display unit 15. Here, the map additional information DB16 is used to search for information on objects requiring attention, information on equipment and materials, search on hospital information, etc., and the results are provided to the AVM terminal 22 mounted on the dispatched vehicle to support on-site activities. Is what you do. In the flowchart shown in FIG. 4, there is a request (S412: inquiry) from the dispatched vehicle, and the site activity support information is transmitted (S413). However, as described above, the report command center 1 unilaterally performs the site activity. It is also possible to provide support information.

【0026】

In the firefighting emergency information system of the present invention, in addition to providing voice information by voice response output by voice response unit B (123), it is also possible to provide visual and finer grain information service to local residents by web distribution unit 14. Is. Here, a disaster point information and wide area information distribution service based on map information is provided to a terminal device owned by an unillustrated local resident connected via the Web. As the distribution information of wide area information, guidance such as safety week and guidance of night / holiday hospitals can be considered.

【0027】

Another embodiment of the fire emergency information system in the present invention is shown in FIG. It is basically the same as the embodiment shown in FIG. 1, except that the configuration of the notification command center 1 is simplified and the AVM terminal of the dispatched vehicle is frequently used as compared with the embodiment shown in FIG. The notification command center 1 is composed of a map server 101, a map PC 102, and an organization PC 103 with the host computer 100 as the core, and these are connected via a LAN (Local Area Network) 104.

【0028】

Further, the host computer 100 is connected to the station terminal 21 via a designated line (hotline or the like) and an IP network 40 (not shown) to the related station 2. Furthermore, the dispatched vehicle dispatched from the relevant office 2 is equipped with the AVM terminal 22, and the current position information of the dispatched vehicle is notified to the host computer 100 one by one by GPS satellites. The dynamic information is notified via the AVM terminal 22. The host computer 100 is provided with information on building information, irrigation conditions, dangerous materials, and vulnerable people as a map-added information DB in advance in order to support on-site activities of dispatched vehicles. The map server 101 manages and maintains the map information, and provides the map information to the connected map PC 102 and organization PC 103.

【0029】

In the above configuration, the 119 call received from the whistleblower via the public network 50 is notified to the whistleblower command center 1 with the location information by the origin information search center (circle 1). Upon receiving this, the host computer 100 starts the map server 101, displays the location of the disaster point from the disaster point information via the map PC 102, and can grasp the approximate position of the disaster point from the map (circle). 2). In addition, the formation PC103 identifies the detailed location from the approximate position display, determines the optimum dispatch vehicle for the identified disaster location (circle 3), and sends a dispatch instruction with a map to the related fire department 2 (circle 3). Send the participation instruction) (circle 4). On the other hand, the AVM terminal 22 of the dispatch vehicle periodically transmits the dynamic information via the IP network 40 and the current position information notified by GPS satellites to the host computer 100. The host computer 100 receives this information and transmits command information, destination information, work information, and other appropriate on-site activity support information (Circle 5).

【0030】

9 and 10 are views taken to explain the operation of the present embodiment shown in FIG. 8, and show the processing flow by the host computer and the screen display example on the AVM terminal. Hereinafter, the operation of the present embodiment shown in FIG. 8 will be described in detail with reference to FIGS. 9 and 10.

【0031】

Until the host computer 100 receives the 119 call and notifies the station terminal 21 of the related office 2 of the instruction sheet with the map (S901 to S904), the above operation is duplicated, so the explanation here is omitted. .. Next, the host computer 100 checks the dynamic information of the dispatched vehicle (S905). Here, if it is "departure", the command and the destination information are transmitted and the route information is displayed on the AVM terminal 22 mounted on the dispatched vehicle (S906). It also displays work environment information on building conditions, irrigation conditions, dangerous materials, vulnerable people, etc. at appropriate times while moving (S907).

【0032】

An example of route information is shown in FIG. 10 (a). In the figure, the command information is displayed in the pop-up area on a character basis. It is assumed that the host computer 100 calculates the route information from the current position information of the dispatched vehicle based on the disaster point information, selects the optimum route, and transmits the route information. In addition, while the dispatched vehicle is moving toward the site, it is possible to check route intersection information, work environment information, and position information of other units, as shown in Fig. 10 (b), Fig. 10 (c), and Fig. 10 (d). An example is shown. That is the information shown on a character basis in a pop-up area separate from the map.

【0033】

FIG. 10 (a) is a map display of a 5 km range with a wide area of the display area, and the pop-up displayed content is the command information. Based on the information from the reporting command center 1, the travel route to the site is represented by the trajectory of the arrow, and as the position of the own vehicle approaches the destination, maps with different scales are automatically switched and displayed. In addition, FIG. 10 (b) is a map display of a 2.5 km range with a wide display area, and route intersection information is displayed in a pop-up area. Here, the intersection information that passes before arriving at the site is listed in the order of the route. The travel route to the site will be updated according to the travel position of the own vehicle, and will be represented by the trajectory of the arrow.

【0034】

Fig. 10 (c) is a map display of a 1km range with a detailed display area. Work environment information for displaying the environmental information required for on-site work in the pop-up area to encourage advance preparation. Is displayed. In addition, FIG. 10 (d) is a map display in which the display area is at the residential map level, and the position information of other units rushing to the site is displayed in the pop-up area. Here, by selecting the map display button, the position information of other units is displayed on the map. The latest information on the travel route to the site shall be indicated by transmitting the character usage from the reporting command center 1.

【0035】

Except for the work environment information, the host computer 100 calculates the position coordinates based on the current position information of each dispatched vehicle, and the AVM terminal 22 displays them by plotting them at high speed on the map. It is a thing. In addition, the map can be displayed at high speed by the built-in storage such as a small removable memory card of the AVM terminal 22, and scrolls up, down, left and right based on the information from the built-in GPS or the gyro sensor as the vehicle moves.

【0036】

On the other hand, if the dynamic information is "arrival (start)", the video of the site information is received (S908, see Fig. 2), and the necessary work instructions are given while observing the site (S909). If the dynamic information indicates completion, the video after the work is completed is also obtained and confirmed (S910), and a business diary or the like using the template is created (S911). Dynamic information such as "departure", "arrival (start)", and "completion" is transmitted from the AVM terminal 22 to the notification command center 1 each time. Management can be performed in real time according to the dynamics of the dispatched vehicle. Since it is not necessary to perform the running calculation when displaying the route information on the AVM terminal 22, the load on the built-in CPU can be reduced, and additional information for firefighting operations is received from the reporting command center 1 and integrated with the instruction information. be able to. In addition, with the speeding up of future communication infrastructure such as image transfer and business diary with illustrations, it will be possible to provide flexible information in real time. It is also possible to create and record a business diary using a small removable memory card built into the AVM terminal 22.

【0037】

The report reception unit 11, dispatch command issuing department 12, field activity support department 13, web distribution department 14, disaster point identification department 111, voice recognition search department 112, program processing department 113, and dispatch team organization department 121 shown in FIG. , The procedure executed by each of the voice response unit A (122) and the voice response unit B (123) is recorded on a computer-readable recording medium, and the program recorded on this recording medium is read into the computer system and executed. By doing so, the fire emergency information system of the present invention shall be realized. The computer system referred to here includes hardware such as an OS and peripheral devices. Further, the above program may be transmitted from a computer system in which this program is stored in a storage device or the like via a transmission medium or to another computer system. Further, the above program may be for realizing a part of the function. Further, the above-mentioned functions may be realized in combination with a program already recorded in the computer system.

【0038】

By the way, in the above-described embodiment, the reporting command center 1 centrally manages the whole of Japan. In other words, reports from whistleblowers come from all over the country. In response to such a report, the operator may misunderstand the place name or the person's name because the operator is not familiar with the place name or dialect issued by the whistleblower. Also, there are times when what you want to convey does not come through well. In order to deal with this problem, in the above embodiment, the operators are in charge of Hokkaido, Tohoku, Hokuriku ... (Operators are familiar with the place names and dialects of each region). Then, as a system, when the area of the disaster point is specified, the operator in charge of the area is set to preferentially communicate with the whistleblower. Specifically, assuming that there are 30 operators communicating (conversing) with the whistleblower in the whistleblower command center 1, the following operator area table is prepared (stored in the storage device). This table shows that operator O1 is most familiar with the place names and dialects of Hokkaido, followed by the place names and dialects of Tohoku. Operator O2 also shows that he is most familiar with the place names and dialects of Osaka, then the southern part of Hyogo, and then (third) the place names and dialects of Wakayama. Then, when a report is received, the place of origin information search center 4 instantly knows the place of origin, so the system side (operator selection means) matches the place of origin with the area in charge of the operator listed in the table, and the report is issued. It is designed so that the best operator and whistleblower can communicate with each other. By the way, when there is a report from Osaka and the operator O2 is already communicating with another caller, the operator selection means searches for the operator whose second area in charge is Osaka, and with the searched operator. The caller is allowed to communicate. In the case of a report from PHS, there is a service that searches for the place of origin similar to the place of origin information search center 4. In addition, the place of origin can be determined for a report from a mobile phone having a GPS function. Therefore, even when making a report from these, the system can make a judgment and select an appropriate operator.

【0039】

[table 1]

<img file="JP2003256963A_D0001.tif" />【0040】

Although the reporting command center 1 is in charge of the whole of Japan, it may be divided into two parts, one having jurisdiction over eastern Japan and the other having jurisdiction over western Japan. In this case, a switching means may be provided so that when one of them goes down, the healthy one backs up the one that goes down. It may also be divided into three parts. Here, "wide area" means "across multiple prefectures (prefectures and prefectures, prefectures and prefectures, prefectures and roads ...)", "over the whole of Japan", or "every eastern Japan, every western Japan", Or it means "one or more regions selected from the group of Kyushu / Okinawa, Shikoku, Chugoku, Kinki ...", which is a broader concept than "adjacent cities, towns and villages" like the conventional wide-area union. And includes more fire headquarters.

【0041】

By the way, it is conceivable that a third party will be entrusted with deploying this reporting command service as an ASP (Application Service Provider). At this time, the ASP operator will install the above-mentioned firefighting emergency information system, and the headquarters and related offices A firefighting emergency information service provision system will be constructed to provide firefighting emergency information services to the office. Regardless of whether or not it is left to the ASP, by establishing a common reporting command department in this way, each fire department can acquire an efficient reporting command system (firefighting emergency information system). As a result, duplicate equipment can be eliminated. In addition, it is possible to carry out efficient reporting command work with a small number of people.

【0042】

In addition, for example, if the reporting command system is replaced every 10 years, in the past, it was necessary to consider replacing the system that requires specialized and advanced knowledge for each fire department. However, by making it common in this way, it is not necessary to consider replacement independently. Therefore, it is convenient for the fire department because it does not take time and effort. Further, from the viewpoint of the fire department, this embodiment outsources only the reporting command department, and other conventional organizations can be effectively utilized as they are. In other words, it is possible to improve the efficiency of firefighting operations while leaving the organization such as job titles as they are.

【0043】

The present invention is not limited to the embodiments described above, and can be widely modified. For example, the reporting command center may contact the relevant offices via a voice line instead of the IP network or in combination with the IP network. In addition, a comprehensive administrative network (LG-WAN) or the like may be used for communication from the reporting command center to the relevant offices.

【0044】

[Effect of the invention]

As described above, according to the present invention, the system can be made slimmer and more compact by centralizing and sharing information between the reporting command center (headquarters) and the office, and from the 119th report. By providing and providing the notification command service of the fire department leading to the dispatch command, it is possible to support not only disaster prevention activities but also quick and appropriate disasters and emergency rescue activities in the event of a disaster or emergency. .. In addition, it will be possible to respond more than ever with a small number of personnel.

[Simple explanation of drawings]

[Figure 1]

It is a figure quoted for demonstrating the example of the communication infrastructure used by the fire emergency information system of this invention.

[Figure 2]

It is a figure which shows the business flow in each department using the communication infrastructure shown in FIG.

[Fig. 3]

It is a block diagram which showed the internal structure of the firefighting emergency information system example of this invention shown in FIG.

[Fig. 4]

It is a flowchart cited for demonstrating the operation of the embodiment of the firefighting emergency information system in this invention.

[Fig. 5]

It is a figure quoted for demonstrating the operation of the Embodiment of this invention, and is the figure which shows an example of the screen composition displayed on the display part in a report command center.

[Fig. 6]

It is a figure quoted for demonstrating the operation of the Embodiment of this invention, and is the figure which shows an example of the screen composition displayed on the display part in a report command center.

[Fig. 7]

It is a figure quoted for demonstrating the operation of the Embodiment of this invention, and is the figure which shows an example of the screen composition displayed on the display part in a report command center.

[Fig. 8]

It is a figure which shows the other embodiment of the firefighting emergency information system in this invention.

[Fig. 9]

It is the flowchart cited for demonstrating the operation of the firefighting emergency information system of this invention shown in FIG.

[Fig. 10]

It is a figure cited for demonstrating the operation of the Embodiment of this invention shown in FIG. 8, and is the figure which shows an example of the screen composition displayed on the AVM terminal mounted on the dispatch vehicle.

[Explanation of symbols]

1 ... Report command center, 1 ... Related offices, 3 ... Disaster site, 4 ... Origin information search center, 5 ... Related organizations, 11 ... Report reception department, 12. .. Dispatch command issuing department, 13 ... field activity support department, 14 ... web distribution department, 15 ... display department, 16 ... map additional information DB, 21 ... station terminal, 22 .. .AVM terminal, 31 subscriber phones, 32 mobile phones, 40 ... IP network, 50 ... public line network, 111 ... disaster area identification part, 112 sounds ... voice recognition search part, 113 ... Protocol processing unit, 114 ... Map information DB, 121 ... Dispatch team editing department, 122 ... Voice response unit A, 123 ... Voice response unit B