Portable telephone internet information/voice retrieval system

Description: TECHNICAL FIELD [Detailed description of the invention]

【0001】

[Technical field to which the invention belongs]

The present invention relates to an information / voice search system using a mobile phone terminal provided with an Internet function, and more specifically, automatically searches for necessary information based on a voice search request from a mobile phone terminal through a telephone line. Internet information for mobile phones that enables information to be obtained by sending the obtained search results by e-mail or Web URL to the mobile phone terminal in a desired format such as text information, images, and voice via the Internet. About voice search system.

【0002】

[Conventional technology]

Due to recent advances in mobile technology, mobile phones, for example, i-mode (operator: NTT DoCoMo Group), EZweb (operator: TU-KA Cellular Group), J-Skyweb (operator: J-Phone Group) Mobile phones equipped with Internet functions are becoming widespread. Mobile phones equipped with such Internet functions have various Internet service functions such as ticket reservation / congestion information for airplanes and trains, ticket reservation / holding information for movies and theaters, reservations for inns and hotels, and vacant room information. It is provided for a fee and free of charge.

【0003】

In general, the following methods have been used to access an Internet service from a mobile phone terminal having such an Internet function and obtain necessary information. In other words, as an example, if you access a site that provides accommodation reservations and vacant room information for inns and hotels and search for accommodations that meet the conditions, first of all, the Internet mode key provided on the mobile phone terminal will be explained. push. As a result, the user is connected to the Internet service center of the mobile phone operator, and the top page of the Internet service is displayed on the screen of the mobile phone terminal.

【0004】

Then, when you select an item to go to the target service from the top page displayed on the screen, for example, "Menu", the menu list screen is displayed, so the category of the information you want from this menu list, For example, select "Travel". When the travel information screen is displayed, various information items related to travel are displayed in this travel information screen, so select the search item you want, for example, "accommodation search". .. As a result, the Internet service center is connected to the server of the Internet information provider (IP) that provides the service via a dedicated line or an ordinary Internet network, and the target accommodation search screen is displayed on the mobile phone terminal.

【0005】

On this accommodation search screen, follow the instructions on the screen, enter the necessary information such as accommodation area, scheduled accommodation date and time, accommodation fee, hotel type, twin / double, etc., and then click the search start icon on the screen to search. Is started. When the search is completed, the search results are sent to the mobile phone terminal, and the terminal screen shows the necessary information such as the name, address, telephone number, URL (homepage address) of the inn or hotel that matches the search conditions. Is displayed. Therefore, the mobile phone user makes a reservation for accommodation by calling the inn or hotel displayed on the screen by using the "phone to" function or the like.

【0006】

[Problems to be Solved by the Invention]

As is clear from the above, information retrieval using the Internet function is performed step by step while sequentially selecting items that are displayed one after another in a hierarchical structure on the screen of a mobile phone terminal by operations such as icon scrolling. By advancing to a deeper level, after reaching the target search screen, the necessary information was obtained by entering the necessary search conditions.

【0007】

However, the search method using such a hierarchical structure and screen switching has a drawback that the number of search targets is large and it takes a considerable amount of time and effort to reach the target search screen. For this reason, it is difficult for an unfamiliar person to operate, and it is difficult to reach the target search screen, and even if the target search screen is reached, it takes time and effort to enter search conditions. It took and was very inconvenient.

【0008】

The present invention has been made to solve the above problems, search information is collected by voice recognition through a normal mobile phone line, and the obtained search results are text information and images through an Internet network. Information can be obtained by sending an e-mail or Web URL to a mobile phone terminal in a desired format such as voice, and it is extremely easy to enter search information, etc., and it is easy to handle Internet information for mobile phones. -The purpose is to provide a voice search system.

【0009】

[Means for solving problems]

In order to achieve the above object, the mobile phone Internet information / voice search system according to the present invention is aimed at a mobile phone receiving means for receiving a call from a mobile phone terminal connected through a mobile phone network and a mobile phone terminal. A voice response means for transmitting a guidance voice by voice, a means for voice-recognizing a voice call sent from a mobile phone terminal to search for desired data information, and various information to be searched in a predetermined data format in advance. The search information database stored in, the information search processing unit that accesses the search information database based on the contents of the collected data information and performs the desired information search, and the obtained search results as text information, images, voice, etc. It is composed of a search information transmission server that is automatically transmitted by e-mail to a mobile phone terminal through the Internet network in the prescribed format of.

【0010】

In addition, a mobile phone receiving means for receiving a call from a mobile phone terminal connected through a mobile phone network, a voice response means for transmitting a voice guidance voice to the mobile phone terminal, and a voice response means sent from the mobile phone terminal. A means for voice-recognizing a voice call to search for desired data information, a search information database in which various information to be searched is stored in advance in a predetermined data format, and search information based on the contents of the collected data information. The information search processing unit that accesses the database and searches for the desired information, and the Web URL specified for the mobile phone terminal through the Internet network in the obtained search results in a predetermined format such as text information, images, and voice. It is characterized in that it is provided with a search information transmission server for transmitting data by mail, and information can be obtained by clicking the URL of the Web.

【0011】

Further, the mobile phone terminal may be a mobile phone, a mobile computer, or a car navigation system capable of connecting to the Internet, or from a search information transmission server that sends the e-mail or the URL of the Web by e-mail. The information may be transmitted to a designated computer such as home, and further, an order such as a reservation or purchase may be placed on the mobile phone terminal based on the search information from the search information transmission server received by the mobile phone terminal. It is desirable to enable the payment via the above, and it is also possible to enable electronic payment by a card, Internet banking, or the like at the time of the order.

【0012】

With such a configuration, search information is collected by voice recognition through a normal mobile phone line, and the obtained search results are sent to the mobile phone terminal in a desired format such as text information, images, and voice through the Internet network. You can send an e-mail or a web URL to the address by e-mail. For this reason, the customer can receive the required search results in a predetermined format such as text information, images, and voice through the Internet simply by inputting the necessary information by voice according to the voice guidance, and does not require any skill. , You can easily get the information you need.

【0013】

The "mobile phone terminal" referred to in the present invention does not only refer to a generally called "mobile phone", but also has both a telephone function and an internet function such as a PHS and a next-generation mobile phone. For example, communication terminals such as mobile computers and car navigation systems are also included in this category.

【0014】

BEST MODE FOR CARRYING OUT THE INVENTION

Hereinafter, embodiments of the present invention will be described with reference to the drawings. FIG. 1 shows an embodiment of an Internet information / voice search system for a mobile phone according to the present invention, in which 1 is a mobile phone terminal having an Internet function, 2 is a base station for a mobile phone, and 3 is a mobile phone line. Network, 4 is an Internet network, 5 is an Internet center for connecting a mobile phone line network 3 and an Internet network 4, and 6 is an Internet information for a mobile phone according to the present invention connected to the mobile phone line network 3 and the Internet network 4. -Voice search system (hereinafter abbreviated as "information / voice search system").

【0015】

As shown in the figure, the information / voice search system 6 is a mobile phone receiving unit that receives a call from the mobile phone terminal 1 connected through the mobile phone network 3 and acquires the caller's telephone number of the mobile phone terminal 1. 61, a voice response device 62 that sends a voice guidance voice to the mobile phone terminal 1, a voice recognition device 63 that recognizes the voice call sent from the mobile phone terminal 1 and converts it into data information, and makes it a search target. The search information database 64, which stores various information in a predetermined data format in advance, the information search processing unit 65, which accesses the search information database 64 based on the contents of the collected data information and performs a desired information search, the above-mentioned acquired The e-mail address of the mobile phone terminal 1 is created based on the mobile phone number and the domain of the mobile phone operator, and the search results obtained by the information search processing unit 65 are displayed in a predetermined format such as text information, images, and voice. It is composed of a search information transmission server 66 that sends an e-mail or a web URL by e-mail to the mobile phone terminal 1 through the Internet network 4.

【0016】

At the time of purchase, the mobile phone terminal 1 having an Internet function includes the telephone number of the mobile phone terminal 1 (for example, "0901-234-5678") and the domain of the mobile phone operator (for example, "" An e-mail address unique to the mobile phone terminal (for example, "09012345678@xxxxxx.ne.jp") combined with "xxxxxx.ne.jp") is given.

【0017】

Next, the search operation will be described. As in the case of the conventional example described above, an example is the case of accessing the Internet information / voice search system 6 for mobile phones that provides accommodation reservations / vacant room information of inns and hotels to search for accommodations that meet the conditions. I will take it and explain it.

【0018】

A customer who wants to search for information by accessing the information / voice search system 6 from the mobile phone terminal 1 presses the dial button of the mobile phone terminal 1 and turns the telephone number of the information / voice search system 6, and the base station 2 for mobile phones, Make a call to the information / voice search system 6 through the mobile phone network 3.

【0019】

When the mobile phone receiving unit 61 of the information / voice search system 6 receives this call, the line is connected to the voice answering device 62. Then, the voice response device 62 collects information necessary for information retrieval from a customer who has made a mobile phone by voice while sequentially sending a guidance message by voice as follows.

【0020】

That is, first of all, the voice response device 62, for example, "This is DoCoMo's voice search site. This site collects the information necessary for the search by the voice you speak, so please answer sequentially according to the voice guidance. After playing a voice guidance such as ".", A guidance message such as "Please voice the content you want to search." Is played. A customer who hears this message answers, for example, "hotel reservation" when he / she wants to reserve a hotel.

【0021】

This voice signal of "hotel reservation" is sent to the voice recognition device 63 and voice-recognized, and according to the voice recognition result for confirmation, "Hotel reservation. Then, please speak the conditions you want to search in order according to the voice guidance. A guidance message such as "" is sent to the customer. Further, the voice recognition information "hotel reservation" is sent to the information retrieval processing unit 65 and stored in a storage means such as a database.

【0022】

Next, according to the voice recognition result, the voice response device 62 selects, for example, "Then, please give me the date and time of stay and the number of days to stay.", "Please give me the desired place to stay." Create necessary guidance messages such as "Please." And "Please give us your desired room rate." By voice synthesis, etc., and send them to customers in sequence.

【0023】

Customers who hear this guidance message answer their desired conditions in order, for example, " month day, one night", "Minato-ku, Tokyo", "twin bed", "one night within 15,000 yen", etc. To go.

【0024】

The customer's response voice is sent to the voice recognition device 63 each time, and after collecting the information by voice recognition, it is sent to the voice response device 62 and also sent to the information retrieval processing unit 65, such as a database. It is stored in the storage means of.

【0025】

According to the voice recognition result, the voice response device 62, for example, states, "The desired accommodation date and time is one night on XX days, the desired accommodation location is in Minato-ku, Tokyo, the desired room is a twin bed, and accommodation. The price is less than 15,000 yen per night. We will search for a registered hotel that suits your needs and let you know. Please hang up and wait. " The customer who hears this guidance message temporarily turns off the mobile phone terminal 1 and waits.

【0026】

The information search processing unit 65 of the information / voice search system 6 accesses the search information database 64 and searches for hotels that satisfy the search conditions sequentially collected according to the above guidance message.

【0027】

In the case of the above example, the search conditions collected from the customer by voice recognition are as shown below. Condition 1: Accommodation date = month day Condition 2: Number of nights = 1 day Condition 3: Accommodation = Minato-ku, Tokyo Condition 4: Room type = twin beds Condition 5: Accommodation fee = 15,000 yen or less per night [0028]

It is assumed that the following two hotels are searched as hotels satisfying this condition, and the telephone numbers of these hotels are as follows. 1. Hotel ABC Phone number: 03-3456- Address: Minato-ku ******** Twin; Price 10,000 yen 2. Hotel XYZ Phone number: 03-3456- ×××× Address: Minato-ku ######## Twin; Price 15,000 yen [0029]

When a hotel satisfying the customer's conditions is searched in this way, the information search processing unit 65 sends the search result to the search information transmission server 66. The search information transmission server 66 creates an e-mail as illustrated in FIG. 2 based on the search information result. Then, the created e-mail is sent by e-mail to the above-mentioned e-mail address "09012345678@xxxxxx.ne.jp" through the Internet network 4.

【0030】

The e-mail sent to the Internet network 4 is sent to the Internet center 5 according to the e-mail address, sent to the mobile phone terminal 1 via the mobile phone line network 3 and the mobile phone base station 2, and is sent to the mobile phone terminal 1 screen. Is displayed as an email as shown in Figure 2.

【0031】

The customer who receives the e-mail as shown in Fig. 2 scrolls the selection icon to select the first hotel ABC or hotel XYZ, and automatically makes a call using the "phone to" function described above. Make a reservation at the hotel. In addition, although the illustration is omitted, if the searched hotel operates the homepage, send the homepage address (URL) together with the above telephone number and use the "web to" function etc. Access the homepage of each hotel, check the contents of the hotel on the homepage, and then make the above-mentioned telephone reservation.

【0032】

In this way, in the information / voice search system according to the embodiment, items that are displayed one after another hierarchically on the screen of the mobile phone terminal like the conventional search system are sequentially selected by operations such as icon scrolling. You don't have to go through the process, and you can automatically receive the required search results by e-mail or web URL via the Internet by simply inputting the necessary information by voice according to the voice guidance.

【0033】

In the above embodiment, the search result is transmitted by e-mail, but it is also possible to attach image information to this e-mail, and it is also possible to attach voice information in the same manner. Further, the search information database 64 is constantly updated with the latest data by a data update device (not shown).

【0034】

By the way, in the above embodiment, the search result is sent to the customer by e-mail, but the URL of the Web via the homepage is sent by e-mail, and the customer accesses the URL of the Web to see the information. Can be done.

【0035】

That is, when sending the URL of the Web by e-mail, the voice response device 62, after the collection of the search conditions is completed, for example, "The desired accommodation date and time is one night on XX days, the desired accommodation. The location is in Minato-ku, Tokyo, the room you want is a twin bed, and the room rate is less than 15,000 yen per night. We will search for a registered hotel that suits your needs and let you know.

【0036】

Then, when the information / voice search system 6 searches for the above-mentioned hotel that satisfies the customer's condition in the information search processing unit 65, the information / voice search system 6 sends the search result to the search information transmission server 66. The search information transmission server 66 transmits the search information result by e-mail to the customer's mobile phone terminal 1 connected to the homepage.

【0037】

The URL of this Web sent to the Internet network 4 is sent to the mobile phone terminal 1 via the Internet center 5, and the URL of the Web is displayed on the screen of the mobile phone terminal 1, so that the customer can use this Web URL. Information can be received by clicking.

【0038】

The embodiment described above has been described for the case of making a hotel reservation, but it can also be applied to all of the commercial transactions currently carried out on the Internet, such as the purchase of products, and the settlement can be made. Needless to say, it can be done by electronic payment such as credit card, bank card, and internet banking. In the case of card payment, the dial key of the mobile phone terminal can be operated or voice recognition can be performed.

【0039】

Further, the above-described embodiment has described the case where the information is viewed on a mobile terminal such as a mobile phone, a mobile computer, or a car navigation system. You may see it on the screen. In this case, the information is transmitted in an enlarged state.

【0040】

[Effect of the invention]

According to the Internet information / voice search system for mobile phones of the present invention, search information is collected by voice recognition through a normal mobile phone line, and the obtained search results are text information, images, voices, etc. through the Internet network. By sending an e-mail or Web URL to the mobile phone terminal in the desired format by e-mail, customers can simply enter the necessary information by voice according to the voice guidance and obtain the required search results via the Internet. You can receive it. Therefore, the necessary information can be easily obtained without any skill, and the operation is extremely simple as compared with the conventional system of this type. In addition, it has the effect that reservations and purchase procedures can be performed by a mobile phone terminal based on the search results from the server, and electronic payment by a card or the like can also be performed.

[Simple explanation of drawings]

[Figure 1]

It is a block diagram which shows one Embodiment of this invention.

[Figure 2]

It is a figure which shows the screen display example of the search result.

[Explanation of symbols]

1 Mobile phone terminal 2 Mobile phone base station 3 Mobile phone network 4 internet network 5 Internet Center 6 Internet information / voice search system for mobile phones 61 Mobile phone receiver (mobile phone receiving means) 62 Voice response device (voice response means) 63 Speech recognition device (speech recognition means) 64 Search information database 65 Information Retrieval Processing Department 66 Search information transmission server