Automated cash transaction device

Description: TECHNICAL FIELD [Detailed description of the invention]

【0001】

[Technical field to which the invention belongs]

The present invention relates to a touch panel type automated teller machine that can be operated by a visually impaired person.

【0002】

[Conventional technology]

In the conventional automated teller machine, the transaction content is displayed on the screen of the screen display means, and a plurality of operation buttons corresponding to the transaction content are arranged around the screen, and a convex shape representing the transaction content is arranged near each operation button. Tactile symbols (Braille) were provided. In such an automated teller machine, not only a sighted person but also a visually impaired person can operate it by pressing an operation button.

【0003】

[Problems to be Solved by the Invention]

In the conventional automated teller machine as described above, a plurality of operation buttons corresponding to the transaction contents are arranged around the screen of the screen display means, and a convex tactile symbol indicating the transaction contents is provided near each operation button. It is possible for visually impaired people to operate it because it is used, but since it has a structure in which multiple operation buttons corresponding to the transaction content are arranged around the screen, the hardware configuration is as much as providing multiple operation buttons. There was a problem that the cost was high.

【0004】

In recent years, a touch panel type automated teller machine that can perform not only screen display but also input has become the mainstream, but this touch panel type cash machine uses tactile symbols and touches in the screen mode used by sighted people. There was a problem that it could not be used by the visually impaired because the keys were not associated. The present invention has been made to solve such a problem, and an object of the present invention is to obtain an inexpensive automatic teller machine that can be operated by a visually impaired person by a touch panel method.

【0005】

[Means for solving problems]

The automatic cash transaction device according to the present invention has a screen display means for displaying various transaction contents on a screen, a touch panel provided on the display screen of the screen display means and capable of selecting and inputting the transaction contents displayed on the screen, and a screen. A video control circuit that controls the display of the display screen of the display means, a signal output circuit that outputs the signal selected and input to the touch panel, and a convex that is provided around the display screen of the screen display means so that individual transaction details can be imagined. A frame-shaped tactile symbol guide in which tactile symbols are arranged at multiple intervals and a mode switching area that is provided on the peripheral edge of a touch panel that does not require a tactile symbol guide and outputs a mode switching signal when the user touches it. When the switching signal output from the mode switching area is received via the signal output circuit, the tactile symbol mode command is output to the video control circuit, and the video control circuit makes various transactions from the initial sighted person mode screen to the display screen. It is configured to include a transaction control unit that controls to display a tactile symbol mode screen whose contents are arranged at positions corresponding to a plurality of tactile symbols of the tactile symbol guide.

【0006】

In the present invention, when a visually impaired user touches a mode switching area provided on the peripheral edge of a touch panel that does not require a tactile symbol guide, the transaction control unit displays a screen based on a switching command from the mode switching area. The display screen of the display means is switched from the initial sighted person mode screen to the tactile symbol mode screen, and the tactile symbol mode screen displays each transaction content at the position corresponding to each tactile symbol of the tactile symbol guide, and the visually impaired person is tactile. First touch the required tactile symbol that indicates the transaction content of the symbol guide, then slide your finger from the tactile symbol toward the screen, reach the required transaction content on the touch panel on the screen, touch input is performed, and the transaction is completed. Since it can be performed, the hardware configuration is a touch panel type, and only a tactile symbol guide is provided around the display screen of the screen display means, and it can be manufactured at a lower cost than that of the conventional operation button. ..

【0007】

BEST MODE FOR CARRYING OUT THE INVENTION

Embodiment 1. FIG. 1 is a configuration diagram showing an automated teller machine according to the first embodiment of the present invention, FIG. 2 is an explanatory diagram showing an example of a mode switching screen of the automated teller machine, and FIG. 3 is an automated teller machine. It is explanatory drawing which shows the arrangement of the mode switching key in the screen example of a device. In the figure, 1 is a touch panel type automated teller machine installed in a branch office, 2 is a liquid crystal screen (Liquid Crystal Display) which is a screen display means for displaying various transaction contents of the automated teller machine 1, and 3 is a liquid crystal screen. 2 is a video control circuit that controls the display of the display screen, 4 is a touch panel provided on the liquid crystal screen 2 that can perform screen input, and 5 is a signal output circuit that outputs a signal input to the touch panel 4.

【0008】

6 is a card reader that reads the information stored in the cash card, 7 is a passbook printer that prints on the passbook, 10 is a transaction control unit that controls various devices for conducting transactions, and a video control circuit 3 and a signal output circuit. 5, card reader 6, passbook printer and external center are connected. Reference numeral 12 denotes a mode switching area provided on the entire peripheral edge of the touch panel 4 and outputting a mode switching signal when the user touches the touch panel 4. Reference numeral 13 denotes a square frame-shaped tactile symbol guide provided around the liquid crystal screen 2 in which a plurality of convex tactile symbols that can image individual transaction contents are arranged at predetermined intervals.

【0009】

Next, the operation of the automated teller machine according to the first embodiment of the present invention will be described. As shown in (a) of FIG. 2, the liquid crystal screen 2 before the start of the transaction of the user displays a mode screen used by a normal person with a sighted person (hereinafter referred to as sighted person mode). .. On this sighted person mode screen, various transaction details such as deposits, withdrawals, and passbook entries are displayed in an arrangement that is easy for sighted people to use. Therefore, the sighted person looks at the sighted person mode screen of the liquid crystal screen 2 and inputs the necessary transaction contents of the touch panel 4 by touch operation to perform the transaction.

【0010】

Next, when a visually impaired person starts a transaction, when the visually impaired person touches the mode switching area 12 provided on the entire peripheral edge of the touch panel 4 in the screen of the sighted person mode of the liquid crystal screen 2, the mode is switched. A switching command is output from the area 12 to the signal output circuit 5, and the signal output circuit 5 sends the switching signal to the transaction control unit 8. Upon receiving the switching signal, the transaction control unit 8 outputs a tactile symbol mode command to the video control circuit 3, and the video control circuit 3 controls to display the tactile symbol mode screen from the sighted person mode screen on the liquid crystal screen 2. Display the tactile symbol mode screen as shown in (b) of Fig. 2. On this tactile symbol mode screen, various transaction details such as deposit, withdrawal, and passbook entry are displayed in an arrangement that is easy for sighted people to use, that is, each transaction content is located at a position corresponding to each tactile symbol in the tactile symbol guide 13. Is displayed.

【0011】

Therefore, the visually impaired person first touches the necessary tactile symbol indicating the transaction content of the tactile symbol guide 13, and then slides the finger from the tactile symbol toward the screen to reach the required transaction content of the touch panel 4 on the screen. Touch input is performed and a transaction can be performed. When the transaction is completed by the automated teller machine 1 and the transaction control unit 8 determines that the transaction is completed, the sighted person mode command is output to the video control circuit 3, and the video control circuit 3 is cleared from the tactile symbol mode screen. The person mode screen is controlled to be displayed, and the sighted person mode screen is displayed on the liquid crystal screen 2.

【0012】

Here, the term "end of transaction" means when it is determined that the operation is completed due to the end of receipt of all media, the pressing of the cancel key, the completion of the transaction operation, etc. .. In addition, when the transaction cannot be continued due to a failure during the transaction and it becomes possible to handle the transaction after the failure is recovered, the screen on the liquid crystal screen 2 is switched to the sighted person mode screen in the same manner as the end of the transaction. As described above, the tactile symbol mode screen can be switched to the sighted person mode screen without any special operation by the visually impaired person.

【0013】

In this way, 12 is provided in the mode switching area that outputs a mode switching signal when the user touches the entire peripheral edge of the touch panel 4 that does not require a tactile symbol guide, and individual transaction details can be imagined around the liquid crystal screen 2. A square frame-shaped tactile symbol guide 13 in which a plurality of convex tactile symbols are arranged at predetermined intervals is provided, and when a visually impaired person touches the mode switching area 12 of the liquid crystal screen 2, the mode switching area 12 is released. Based on the switching command, the transaction control unit 8 switches the screen of the liquid crystal screen 2 from the sighted person mode screen to the tactile symbol mode screen, and the tactile symbol mode screen is located at the position corresponding to each tactile symbol of the tactile symbol guide 13. Is displayed, the visually impaired person first touches the necessary tactile symbol indicating the transaction details of the tactile symbol guide 13, and then slides his / her finger from the tactile symbol toward the screen, and the touch panel 4 on the screen is required. Touch input is performed after reaching a certain transaction content, and the transaction can be performed.

【0014】

Therefore, the hardware configuration is a touch panel type, and it is only necessary to provide the tactile symbol guide 13 around the display screen of the liquid crystal screen 2, and the hardware can be manufactured at a lower cost than that of the conventional operation buttons. In addition, when the tactile symbol mode screen is displayed on the liquid crystal screen 2, when the transaction is terminated or the transaction cannot be continued due to a failure during the transaction, the screen on the liquid crystal screen 2 is viewed from the tactile symbol mode screen. The screen is automatically switched to the person mode screen, and the visually impaired person can switch without any special operation.

【0015】

In the above-described first embodiment, the mode switching area 12 that outputs a mode switching signal when the user touches the touch panel 4 is provided on the entire peripheral edge of the touch panel 4. However, as shown in FIG. 3, the mode switching area 12 is provided on the touch panel 4. Of course, it may be provided at any position on each side of the peripheral edge of the above.

【0016】

Embodiment 2. FIG. 4 is a configuration diagram showing an automated teller machine according to a second embodiment of the present invention. In the second embodiment, the mode switching area 12 of the first embodiment is eliminated, and instead, the automatic teller machine itself reads whether the user is a sighted person or a visually impaired person from the individual information stored in the cash card. When the user is visually impaired, the screen of the liquid crystal screen 2 is switched from the sighted person mode screen to the tactile symbol mode screen. In the figure, the same configurations as those in the first embodiment of the present invention are designated by the same reference numerals, and the description of duplicate configurations will be omitted. Reference numeral 15 denotes a user determination unit built in the transaction control unit 10 that determines whether the user is a sighted person or a visually impaired person from the user information read from the cash card by the card reader 6. In addition to the individual information required for normal transactions, the cash card stores user information indicating that the user is a sighted person or a visually impaired person.

【0017】

Next, the operation of the automated teller machine according to the second embodiment of the present invention will be described. First, the sight-seeing mode screen is displayed on the liquid crystal screen 2 before the start of the transaction of the user, as in the first embodiment. When a sighted person starts a transaction, the sighted person mode screen of the liquid crystal screen 2 is viewed as in the first embodiment, and the necessary transaction contents of the touch panel 4 are touch-operated to perform the transaction. Next, when the visually impaired person starts a transaction, the visually impaired person inserts a cash card into the card reader 6 of the automated teller machine 1 in advance.

【0018】

Then, the card reader 6 reads the user information from the cash card and sends it to the transaction control unit 8. In the transaction control unit 8, the user determination unit 15 built into the transaction control unit 8 determines whether the user is a sighted person or a visually impaired person from the user information, and when the user determines that the user is a visually impaired person, a tactile symbol mode switching signal is output. Output. Upon receiving the tactile symbol mode switching signal, the transaction control unit 8 outputs a tactile symbol mode command to the video control circuit 3, and the video control circuit 3 controls to display the tactile symbol mode screen from the sighted person mode screen. Display the tactile symbol mode screen on screen 2. Therefore, the visually impaired person first touches the necessary tactile symbol indicating the transaction content of the tactile symbol guide 13, and then slides his finger from the tactile symbol toward the screen to reach the required transaction content of the touch panel 4 on the screen. Touch input is performed and a transaction can be performed.

【0019】

In this way, the transaction control unit 10 is provided with the user determination unit 15 for determining whether the user is a sighted person or a visually impaired person from the user information read from the cash card by the card reader 6, and the cash card is provided with a normal transaction. In addition to the individual information required to perform the above, when the user stores user information indicating a sighted person or a visually impaired person and the visually impaired person inserts a cash card into the card reader 6 of the automated teller machine 1 in advance, the card The reader 6 reads the user information from the cash card and sends it to the transaction control unit 8. In the transaction control unit 8, when the user determination unit 15 determines from the user information that the user is visually impaired, the tactile symbol mode switching signal Is output.

【0020】

Upon receiving the tactile symbol mode switching signal, the transaction control unit 8 switches the screen of the liquid crystal screen 2 from the sighted person mode screen to the tactile symbol mode screen, and the tactile symbol mode screen is the position corresponding to each tactile symbol of the tactile symbol guide 13. By displaying each transaction content on the screen, the visually impaired person first touches the necessary tactile symbol indicating the transaction content of the tactile symbol guide 13, and then slides his / her finger from the tactile symbol toward the screen on the screen. When the required transaction content of the touch panel 4 is reached, touch input is performed, and the transaction can be performed. In the second embodiment, the visually impaired person simply inserts the cash card into the card reader 6 in advance, and the screen of the liquid crystal screen 2 is automatically switched from the sighted person mode screen to the tactile symbol mode screen. The operation becomes easy.

【0021】

Embodiment 3. FIG. 5 is a configuration diagram showing the relationship between the automated teller machine and the center according to the third embodiment of the present invention. In the third embodiment, the mode switching area 12 in the touch panel 4 of the automated teller machine 1 of the first embodiment is eliminated, and instead, the account number stored in the cash card is used in a center other than the automated teller machine 1. It reads whether the person is a sighted person or a visually impaired person, sends the visually impaired person information to the cash automatic teller machine 1 when the user is a visually impaired person, and the cash automatic teller machine displays the screen of the liquid crystal screen 2 as the sighted person mode screen. To switch to the tactile symbol mode screen. Since the internal configuration of the automated teller machine 1 of the third embodiment is the same as that of the first embodiment of the present invention, the diagram of the internal configuration is omitted.

【0022】

In the figure, 20 is a line control device connected to a plurality of automatic teller machines 1 installed in a branch office and exchanges data with a center, and 21 is a router connected to the line control device 20. 30 is the center's accounting host computer, 31 is the information host computer, 32 is the customer database of the information host computer 31, 41 is the line connecting the line control device 20 and the accounting host computer 30, 42 is the line control device 20. This is a line connecting the information system host computer 31.

【0023】

Next, the operation of the automated teller machine according to the third embodiment of the present invention will be described. First, the sight-seeing mode screen is displayed on the liquid crystal screen 2 before the start of the transaction of the user, as in the first embodiment. When a sighted person starts a transaction, the sighted person mode screen of the liquid crystal screen 2 is viewed as in the first embodiment, and the necessary transaction contents of the touch panel 4 are touch-operated to perform the transaction. Next, when the visually impaired person starts a transaction, the visually impaired person inserts a cash card into the card reader 6 of the automated teller machine 1 in advance. Then, the card reader 6 reads the account number from the cash card and sends it to the transaction control unit 8. The transaction control unit 8 sends the account number from the line control device 20 to the information system host computer 31 of the center via the line 42.

【0024】

When the information system host computer 31 collates the account number with the customer information in the customer database 32, determines whether the user having the account number is a sighted person or a visually impaired person, and determines that the user is a visually impaired person. Outputs a tactile symbol mode switching signal. The tactile symbol mode switching signal is sent to the automated teller machine 10 that has read the account number via the line 42. Upon receiving the tactile symbol mode switching signal, the transaction control unit 8 outputs a tactile symbol mode command to the video control circuit 3, and the video control circuit 3 controls to display the tactile symbol mode screen from the sighted person mode screen. Display the tactile symbol mode screen on screen 2. Therefore, the visually impaired person first touches the necessary tactile symbol indicating the transaction content of the tactile symbol guide 13, and then slides the finger from the tactile symbol toward the screen to reach the required transaction content of the touch panel 4 on the screen. Touch input is performed and a transaction can be performed.

【0025】

In this way, when a visually impaired person inserts a cash card into the card reader 6 of the automated teller machine 1 in advance, the card reader 6 reads the account number from the cash card and sends it to the transaction control unit 8, and the transaction control unit 8 does so. The account number is sent to the information system host computer 31 of the center, and the information system host computer 31 collates the account number with the customer information of the customer database 32 to determine whether the user with the account number is a sighted person or a visually impaired person. Then, when the user determines that the user is visually impaired, a tactile symbol mode switching signal is output.

【0026】

The tactile symbol mode switching signal is sent to the cash automatic trading device 10 that reads the account number via the line 42, and the transaction control unit 8 that receives the tactile symbol mode switching signal displays the screen of the liquid crystal screen 2 from the sighted person mode screen. By switching to the tactile symbol mode screen and displaying each transaction content at the screen position corresponding to each tactile symbol of the tactile symbol guide 13, the visually impaired person shows the transaction content of the tactile symbol guide 13. First touch the required tactile symbol, then slide your finger toward the screen from the tactile symbol, reach the required transaction content of the touch panel 4 on the screen, touch input is performed, and you can make a transaction. .. In the third embodiment as well, the visually impaired person simply inserts the cash card into the card reader 6 in advance, and the screen of the liquid crystal screen 2 is automatically switched from the sighted person mode screen to the tactile symbol mode screen. The operation becomes easy.

【0027】

[Effect of the invention]

As described above, according to the present invention, when a visually impaired user touches a mode switching area provided on the peripheral edge of a touch panel that does not require a tactile symbol guide, the transaction control unit switches from the mode switching area. Based on the command, the display screen of the screen display means is switched from the initial sighted person mode screen to the tactile symbol mode screen, and the tactile symbol mode screen displays each transaction content at the position corresponding to each tactile symbol of the tactile symbol guide, and visually. The person with a disability first touches the necessary tactile symbol that indicates the transaction content of the tactile symbol guide, and then slides his finger from the tactile symbol toward the screen to reach the required transaction content on the touch panel on the screen and touch input is performed. Since it is possible to carry out transactions, the hardware configuration is a touch panel type, and only a tactile symbol guide is provided around the display screen of the screen display means, which is cheaper than that of the conventional operation button. It has the effect of being able to.

[Simple explanation of drawings]

[Figure 1]

It is a block diagram which shows the cash automatic teller machine of Embodiment 1 of this invention.

[Figure 2]

It is explanatory drawing which shows the mode switching screen example of the cash automatic teller machine.

[Fig. 3]

It is explanatory drawing which shows the arrangement of the mode switching key in the screen example of the cash automatic teller machine.

[Fig. 4]

It is a block diagram which shows the cash automatic teller machine of Embodiment 2 of this invention.

[Fig. 5]

It is a block diagram which shows the relationship between the cash automatic teller machine of Embodiment 3 of this invention, and a center.

[Explanation of symbols]

1 ATM automatic teller machine 2 LCD screen 3 Video control circuit 4 touch panel 5 Signal output circuit 6 Card reader 7 Passbook printer 10 Transaction control department 12 Mode switching area 13 Tactile Symbol Guide