IL270213B2
Techniques for behavioral pairing in a contact center system
Abstract
This record has no abstract on file.
Term
No projected expiry on record.
- Priority
- Filed
- Published
- Today
60 members in 10 offices
Priority claims5
| Document | Office | Kind | Date |
|---|---|---|---|
| 15582223 | United States of America | – | |
| 201715582223 | United States of America | A | |
| 15691106 | United States of America | – | |
| 201715691106 | United States of America | A | |
| 2018000443 | International Bureau of the World Intellectual Property Organization (WIPO) | W |
Members60
| Document | Office | Kind | |
|---|---|---|---|
| US9930180B1 | United States of America | B1 | |
| US9942405B1 | United States of America | B1 | |
| US10116800B1 | United States of America | B1 | |
| CA3032337A1 | Canada | A1 | |
| US2018316793A1 | United States of America | A1 | |
| US2018316794A1 | United States of America | A1 | |
| WO2018197943A1 | World Intellectual Property Organization (WIPO) | A1 | |
| AU2018206690A1 | Australia | A1 | |
| AU2018206837A1 | Australia | A1 | |
| CN109155020A | China | A | |
| KR20190002703A | Republic of Korea | A | |
| US10284727B2 | United States of America | B2 | |
| US2019222697A1 | United States of America | A1 | |
| JP2019522907A | Japan | A | |
| AU2019210594A1 | Australia | A1 | |
| AU2019210608A1 | Australia | A1 | |
| US10404861B2 | United States of America | B2 | |
| KR20190137183A | Republic of Korea | A | |
| KR102054362B1 | Republic of Korea | B1 | |
| US2019394335A1 | United States of America | A1 | |
| IL270213A | Israel | A | |
| EP3590081A1 | European Patent Office (EPO) | A1 | |
| BR112019022538A2 | Brazil | A2 | |
| US10659613B2 | United States of America | B2 | |
| JP2020108167A | Japan | A | |
| US2020280636A1 | United States of America | A1 | |
| CN109155020B | China | B | |
| JP6765023B2 | Japan | B2 | |
| US10834263B2 | United States of America | B2 | |
| KR102188646B1 | Republic of Korea | B1 | |
| KR20200138446A | Republic of Korea | A | |
| CN112085319A | China | A | |
| JP6816164B2 | Japan | B2 | |
| JP2021016193A | Japan | A | |
| US2021058516A1 | United States of America | A1 | |
| AU2021203487A1 | Australia | A1 | |
| JP6935571B2 | Japan | B2 | |
| US11218597B2 | United States of America | B2 | |
| KR102361995B1 | Republic of Korea | B1 | |
| US2022094793A1 | United States of America | A1 | |
| BR112019022538A8 | Brazil | A8 | |
| CN112085319B | China | B | |
| CN115081803A | China | A | |
| CN115081804A | China | A | |
| CN115103074A | China | A | |
| CN115103075A | China | A | |
| CN115564183A | China | A | |
| US11647119B2 | United States of America | B2 | |
| EP4177806A1 | European Patent Office (EPO) | A1 | |
| IL270213B1 | Israel | B1 | |
| IL270213B2This record | Israel | B2 | |
| CN115103074B | China | B | |
| CN115564183B | China | B | |
| CN115081804B | China | B | |
| CN115081803B | China | B | |
| EP4572300A2 | European Patent Office (EPO) | A2 | |
| EP4177806B1 | European Patent Office (EPO) | B1 | |
| EP4177806C0 | European Patent Office (EPO) | C0 | |
| CN115103075B | China | B | |
| EP4572300A3 | European Patent Office (EPO) | A3 |
Numbers
- Publication
- 270213
- Application
- 270213
Titles2
- English
- TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Hebrew
- טכניקות לזיווג התנהגותי במערכת מרכז קשר
Classification
- CPC, 12
- G06Q10/06312
- H04M3/5235
- G06Q10/06311
- H04M3/5232
- G06Q10/06313
- H04M2203/402
- G06Q30/015
- G06Q10/06315
- G06Q30/01
- H04M2203/556
- G06Q10/063112
- Y04S10/50
- IPC, 4
- G06Q10 06
- H04M3 523
- G06Q30 00
- G06Q30 015