IL263536B
Techniques for benchmarking performance in a contact center system
Abstract
This record has no abstract on file.
Term
No projected expiry on record.
- Priority
- Filed
- Published
- Today
49 members in 12 offices
Priority claims2
| Document | Office | Kind | Date |
|---|---|---|---|
| 201615176899 | United States of America | A | |
| 2017000694 | International Bureau of the World Intellectual Property Organization (WIPO) | W |
Members49
| Document | Office | Kind | |
|---|---|---|---|
| CA3024932A1 | Canada | A1 | |
| WO2017212328A1 | World Intellectual Property Organization (WIPO) | A1 | |
| AU2017278987A1 | Australia | A1 | |
| CN108780533A | China | A | |
| US10142473B1 | United States of America | B1 | |
| KR20180133541A | Republic of Korea | A | |
| IL263536D0 | Israel | D0 | |
| US2019098134A1 | United States of America | A1 | |
| MX2018015301A | Mexico | A | |
| EP3469531A1 | European Patent Office (EPO) | A1 | |
| BR112018075091A2 | Brazil | A2 | |
| JP2019518356A | Japan | A | |
| IL263536A | Israel | A | |
| IL263536BThis record | Israel | B | |
| IL268196D0 | Israel | D0 | |
| HK1256583A | Hong Kong, China | A | |
| HK1256583A1 | Hong Kong, China | A1 | |
| JP6596171B2 | Japan | B2 | |
| KR102051247B1 | Republic of Korea | B1 | |
| KR20190133295A | Republic of Korea | A | |
| JP2020025279A | Japan | A | |
| AU2020230328A1 | Australia | A1 | |
| US10834259B2 | United States of America | B2 | |
| CN108780533B | China | B | |
| US2021058514A1 | United States of America | A1 | |
| IL268196A | Israel | A | |
| IL268196B | Israel | B | |
| KR102225471B1 | Republic of Korea | B1 | |
| KR20210027551A | Republic of Korea | A | |
| CN112651630A | China | A | |
| CN113163062A | China | A | |
| JP2021153295A | Japan | A | |
| AU2021250985A1 | Australia | A1 | |
| JP6979988B2 | Japan | B2 | |
| US2022078284A1 | United States of America | A1 | |
| KR102375052B1 | Republic of Korea | B1 | |
| US11356556B2 | United States of America | B2 | |
| US11363142B2 | United States of America | B2 | |
| US2022272197A1 | United States of America | A1 | |
| JP7171801B2 | Japan | B2 | |
| JP2023011836A | Japan | A | |
| JP7292485B2 | Japan | B2 | |
| US11695872B2 | United States of America | B2 | |
| US2023283717A1 | United States of America | A1 | |
| AU2023278103A1 | Australia | A1 | |
| CN113163062B | China | B | |
| CN112651630B | China | B | |
| US12120268B2 | United States of America | B2 | |
| US2024414269A1 | United States of America | A1 |
2 legal events, as the office reported them to INPADOC
Over the term
Point at a mark for the eventEvents
| Event | Code | |
|---|---|---|
| Patent renewedKB | KB | |
| Patent grantedGrantedFF | FF |
Numbers
- Publication
- 263536
- Application
- 26353618
Titles2
- English
- Techniques for benchmarking performance in a contact center system
- Hebrew
- טכניקות לביצוע מידוד במערכת מרכז קשר
Classification
- CPC, 8
- H04M3/5175
- H04M3/5232
- G06Q10/06
- G06Q10/06393
- G06Q10/04
- H04M3/5191
- H04M3/5233
- Y04S10/50