Call-number based customer identification method for personalizable internet portals

ES 2 233 641 T3

DESCRIPTION

Customer identification procedure based on the number of calls for customizable internet portals.

Kind

The invention relates to a method for identifying clients for customizable Internet portals.

State of the art

To enable customers to have as easy as possible access to customizable portal services for customers, a session is initiated during the duration of the customer's visit to the portal. Through the transmission of said session the customer is identified, so to speak, through a cookie. If this is not present, then an authentication is carried out with the user's name and the password query.

This procedure is only safe with conditions, since cookies can be modified and therefore extraneous data can be accessed. The authentication necessary for a secure identification of the client through the user name and the query of the password is considered as laborious and complicated by the user. This is especially true for the mobile radio environment, where due to the limitations of mobile terminals there are only simplified input possibilities. Furthermore, the use of the session ID and cookies is not supported by a plurality of mobile terminals. Otherwise, the transmission of long session IDs represents a performance limitation in common narrowband support services in mobile radio.

Another system for access control of a communication system uses a "caller ID interface", as described in WO9615612.

Task

The invention is based on the task of enabling a secure and convenient identification of the customer.

Solution

The solution is described in claim 1 of the patent.

Some advantages

The customer identification method proposed according to the invention enables a secure and convenient identification of the customer without additional input of the user's name and password. It can be used both for access to the fixed network and also for mobile access. In this case, the following applications are conceivable.

- WEB / WAB Mail, calendar, address book, personal data setting,

- Personalized Portal Services (internal / external network operators with selected content providers),

- E- and M-Commerce

- Mobile Bank

In the customer identification method according to the invention, the call number is transmitted from the terminal via the access network to a so-called proxy server, which is responsible for converting the protocol between the access network and the Internet protocols. (Intranet). Based on the service query (http request), the proxy server inserts a client ID into the service query. The client ID is queried by the proxy server under the MSISDN from the client index (eg LDAP). As an alternative, you can also use the MSISDN directly.

In the portal, the ID of the service request is received and the authorization of the client is verified with a query in the client index. If this authorization exists, then the customer's service request is answered. This mechanism is repeated on every other customer service query. At the first service request, a session is additionally started in order to store temporary customer data. The ID of the client (or alternatively the MSISDN) is used as the session ID. If no further iteration is performed by the client, then the session is terminated after the expiration of one clock.

Other configurations of the invention

Other configurations of the invention are described in claims 2 to 4 of the patent.

The drawing illustrates the invention -partially schematic- in an embodiment.

The characteristics described in the abstract, in the patent claims and in the description as well as the characteristics that are deduced from the drawing may be essential both individually and also in discretionary combinations for the realization of the invention.