Information storage system

FIELD OF THE INVENTION

0001The present invention relates to an information storage system, and in particular to a process and system for storing information having a predetermined use which requires said information to be secured.

BACKGROUND

0002The secure storage of electronic information is a major concern for many organisations. In particular, the storage of customer information creates risks of privacy violations and theft of potentially valuable information. For example, many organisations store credit card information for their customers. The storage of a customer's credit card information obviates the need for the customer to re-enter the same credit card number, expiry date, and card name every time a credit card transaction is processed. Organisations with the ability to avoid this inconvenience and process transactions rapidly are likely to be more attractive to their customers. For example, the storage of credit card information enables the use of so-called 'one click' purchasing over the Internet, as described in <patcit id="pcit0001" dnum="US5960411A"><text>US Patent 5,960,411</text></patcit>, thereby increasing the completion rate of online purchases. Moreover, the storage of sensitive information such as credit card numbers avoids the need to re-transmit the information over potentially insecure communications networks, making it less vulnerable to theft during transmission, by transmission monitoring, for example.

0003On the other hand, the storage of such information is unlikely to ever be totally secure, and the stored information is always at least potentially vulnerable to theft by hackers, malicious staff, contractors, cleaners, IT services suppliers, etc. This risk is always present for any organisation that keeps such information on record. The loss of such information is embarrassing and is potentially extremely costly for the organisation. It is desired to provide a process and system that alleviate the above difficulties, or at least provide a useful alternative.

SUMMARY OF THE INVENTION

0004In accordance with the present invention there is provided a system for storing information having a predetermined use which requires said information to be secured, including: <ul id="ul0001" list-style="none" compact="compact"><li>a client system for generating first data and second data from said information, such that said information can be generated from said first data and said second data, and said predetermined use is infeasible with only one of said first data and said second data, and for storing an identifier with said first data; and</li><li>a remote server for storing said second data with an encoded identifier generated from said identifier.</li></ul>

0005The present invention also provides a system for storing information having a predetermined use which requires said information to be secured, including: <ul id="ul0002" list-style="none" compact="compact"><li>a client system for storing an encoded version of said information and an identifier, the encoded information having been generated from first data of said information and an encoded version of second data of said information, wherein said information can be generated from said first data and said second data, and said predetermined use is infeasible with only one of said first data and said second data; and</li><li>a remote server for storing said second data and an encoded identifier generated from said identifier;</li><li>wherein said client system is adapted to send at least the encoded version of the second data to said remote server.</li></ul>

0006The present invention also provides a process for storing information having a predetermined use which requires said information to be secured, including generating first data and second data from said information, such that said information can be generated from said first data and said second data, and said predetermined use cannot be performed using only one of said first data and said second data.

0007The present invention also provides a process for storing information having a predetermined use which requires said information to be secured, including: <ul id="ul0003" list-style="none" compact="compact"><li>receiving an identifier and first data from a client system having second data, said first data and said second data being such that said information can be generated from said first data and said second data, and said predetermined use cannot be performed using only one of said first data and said second data; and</li><li>storing said first data with an encoded identifier generated from said identifier, without storing said identifier.</li></ul>

0008The present invention also provides a process for generating information having a predetermined use which requires said information to be secured, including: <ul id="ul0004" list-style="none" compact="compact"><li>determining, on the basis of an identifier, first data of said information;</li><li>receiving second data of said information from a remote server; and</li><li>generating said information from said first data and said second data, wherein said predetermined use is infeasible with only one of said first data and said second data.</li></ul>

0009The present invention also provides a process for generating information having a predetermined use which requires said information to be secured, including: <ul id="ul0005" list-style="none" compact="compact"><li>receiving an identifier;</li><li>determining first data of said information on the basis of said identifier; and</li><li>sending said first data to a client system to enable said information to be generated from said first data and second data of said information, wherein said predetermined use is infeasible with only one of said first data and said second data.</li></ul>

0010The present invention also provides a process for generating information having a predetermined use which requires said information to be secured, including: <ul id="ul0006" list-style="none" compact="compact"><li>determining, on the basis of an identifier, an encoded version of said information, the encoded information having been generated from first data of said information and an encoded version of second data of said information; and</li><li>sending said identifier and said encoded information to a remote server for generation of said information from said first data and said second data, wherein said predetermined use is infeasible with only one of said first data and said second data.</li></ul>

0011The present invention also provides a process for generating information having a predetermined use which requires said information to be secured, including: <ul id="ul0007" list-style="none" compact="compact"><li>receiving an identifier and an encoded version of said information;</li><li>determining first data of said information on the basis of said identifier;</li><li>generating said information from said first data and second data of the encoded information, wherein said predetermined use is infeasible with only one of said first data and said second data;</li><li>using said information for said predetermined use; and</li><li>discarding said information.</li></ul>

0012Preferred embodiments of the present invention provide processes that allow an organisation to store only part of a customer's credit card number locally on a client system, sending the other part to a remotely located server for safe keeping. This reduces the risk of theft of the credit card number because neither the client system nor the server keeps a record of the entire number. Neither is the entire number ever transmitted in a single transmission between the client system and the server. When a charge needs to be applied to such a card, the two parts are extracted from the respective systems and then briefly united, solely for the purpose of sending a transaction to a banking system, and then the record of the full number is destroyed again. Thus the risk of credit card number theft is greatly reduced.

BRIEF DESCRIPTION OF THE DRAWINGS

0013Preferred embodiments of the present invention are hereinafter described, by way of example only, with reference to the accompanying drawings, wherein: <ul id="ul0008" list-style="none" compact="compact"><li><figref idref="f0001">Figure 1</figref> is a schematic diagram of a preferred embodiment of an information storage system;</li><li><figref idref="f0001">Figure 2</figref> is a block diagram of a client system of the information storage system;</li><li><figref idref="f0002">Figure 3</figref> is a block diagram of an information server of the information storage system;</li><li><figref idref="f0003">Figure 4</figref> is a flow diagram of an information storage client process executed by the client system;</li><li><figref idref="f0004">Figure 5</figref> is a flow diagram of an information storage server process executed by the information server;</li><li><figref idref="f0005">Figure 6</figref> is a flow diagram of a first preferred embodiment of a transaction client process executed by the client system;</li><li><figref idref="f0006">Figure 7</figref> is a flow diagram of a first preferred embodiment of a transaction server process executed by the information server;</li><li><figref idref="f0007">Figure 8</figref> is a flow diagram of a second preferred embodiment of a transaction client process executed by the client system;</li><li><figref idref="f0008">Figure 9</figref> is a flow diagram of a second preferred embodiment of a transaction server process executed by the information server;</li><li><figref idref="f0009">Figure 10</figref> is a flow diagram of an information deletion client process executed by the client system; and</li><li><figref idref="f0010">Figure 11</figref> is a flow diagram of an information deletion server process executed by the information server.</li></ul>

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT

0014As shown in <figref idref="f0001">Figure 1</figref>, an information storage system includes an information server 102, a client system 104, a secure hash server 106, and, in the case of the second embodiment, a transaction server 108. The servers are interconnected by a communications network 110, such as the Internet. The client system 104 and servers 102, 106, 108 are standard computer systems, such as Intel™ x86-based personal computer systems running a Microsoft Windows™ operating system. However, to improve performance of the information storage system, the servers 102, 106, 108 can alternatively be high-performance network servers, such as Sun Fire™ servers available from Sun Microsystems, Inc™. As shown in <figref idref="f0001">Figure 2</figref>, the client system 104 includes client modules 202, a customer database 204, and new customer data 206. The client system 104 optionally includes transaction processing modules 208, as described below. As shown in <figref idref="f0002">Figure 3</figref>, the information server 102 includes server modules 302, and an information registry 304. The information server 102 may include transaction processing modules 208.

0015The components 102 to 108 of the information storage system execute information storage processes that provide secure storage of sensitive or valuable information such as credit card numbers by dividing the information into at least two components such that the components do not have individual worth or use value, and the information can only be put to its normal sensitive or valuable use when reassembled from the components. The components are stored separately at different physical locations, and are only reassembled when required for a predetermined use. The reassembled information is destroyed as soon as it has been used. In the case of a credit card number, this entails dividing the number into two portions, storing the portions separately, and reassembling them to process a credit card transaction. As soon as the transaction details have been sent to an acquiring institution for completing the transaction, the reassembled number is destroyed. As neither portion of the credit card number can be used to process a financial transaction without the other portion, theft of a database containing either portion of the number is of little consequence unless the complementary portion is also obtained. Moreover, even if both databases are stolen, the components of a credit card number cannot be matched up because the components do not share any database keys, as described below. Furthermore, the thief must know how to generate the credit card number from its component portions.

0016In any case, the communication of each portion over the network 110 is digitally signed and encrypted using 128-bit encryption, making it infeasible to obtain any portion by eavesdropping on the communications. In the described embodiment, the information storage and transaction processes are implemented as software modules executed by the system components 102 to 108. However, it will be apparent that modules of the system may be distributed over a variety of locations, and that at least part of the modules may be alternatively implemented as one or more dedicated hardware components, such as application-specific integrated circuits (ASICs).

0017The client system 104 may be owned and operated by an organisation that wishes to maintain information on its customers, and, in particular, wishes to store credit card information for its customers. Customer information is typically maintained in a customer database, such as the customer database 204 stored on hard disk storage of the client system 104. The organisation stores this information in the database 204 using a unique customer number as a database key under which the information is stored. The information may include, for example, the customer's name, address, credit card information, and account data, such as a standing transaction amount, as shown in the table below. <tables id="tabl0001" num="0001"><img file="EP2560101A2_D0001.tif" /></tables>

0018However, this customer data is vulnerable to theft, constituting a significant risk on the part of the customer and the organisation storing the data. To counter this risk, the information storage system divides sensitive information into at least two components. In the case of credit card information, the credit card number is divided into two portions. The credit card number is stored using an information storage process, comprising a client storage process of the client modules 202 executed by the client system 104 and a storage process of the server modules 302 executed by the information server 102, as described below.

0019New customer information received by the organisation is received by the client system 104, and stored as new customer data 206. For a new customer, this information typically includes personal details of the customer, including name, address, and credit card information. In the case of an existing customer of the organisation, the new customer data includes credit card information for a new credit card that the customer wishes to use when conducting financial transactions with the organisation. The credit card information is verified using standard verification techniques, which can include contacting credit agencies to ensure that the customer does not constitute a bad credit risk.

0020After the credit card details have been validated, the client system 104 executes a client information storage process, as shown in <figref idref="f0003">Figure 4</figref>. The process begins at step 402 by dividing the credit card number into two portions. In the described embodiment, a sixteen digit credit card number is split into two portions, comprising a first portion formed by the middle eight digits, and a second portion formed by the first four digits and the last four digits of the number. However, it will be apparent that the number can be divided in many ways, so long as the division used is known, as described below. At step 404, a request message is constructed including a unique customer number assigned to the customer, and the first portion as follows: <tables id="tabl0002" num="0002"><table frame="all"><tgroup cols="2" rowsep="0"><colspec colnum="1" colname="col1" colwidth="17mm" /><colspec colnum="2" colname="col2" colwidth="20mm" /><tbody><row rowsep="1"><entry align="center">1025543</entry><entry align="center">3495 2341</entry></row></tbody></tgroup></table></tables>

0021At step 406, this message is digitally signed. To sign the message, a hash value is generated from the message content, and the resulting hash value is encrypted with a private encryption key of the client system 104. All encryptions are based on the standard RSA public key encryption scheme, described at <u>http://www.rsa.com;</u> however, it will be apparent that other encryption schemes can alternatively be used. The encrypted hash, being the signature of the client system 104, is added to the message, as follows: <tables id="tabl0003" num="0003"><table frame="all"><tgroup cols="3" rowsep="0"><colspec colnum="1" colname="col1" colwidth="17mm" /><colspec colnum="2" colname="col2" colwidth="20mm" /><colspec colnum="3" colname="col3" colwidth="31mm" /><tbody><row rowsep="1"><entry>1025543</entry><entry>3495 2341</entry><entry><i>Signature of Client</i></entry></row></tbody></tgroup></table></tables>

0022At step 408, the entire message is encrypted using a public encryption key of the information server 102. This ensures that the message can only be decrypted by the information server 102. At step 410, the encrypted message is sent to the information server 102 using a suitable communications protocol, such as TCP/IP. The process then waits to receive a reply from the information server 102 at step 412.

0023As the client system 104 waits for the reply, the information server 102 executes an information storage server process, as shown in <figref idref="f0004">Figure 5</figref>. At step 502, the encrypted message sent from the client 104 is received by the information server 102. At step 504, the message is decrypted using the information server's private key. Once decrypted, the contents of the message are verified using the digital signature of the client system 104 at step 506. This includes decrypting the signature to obtain the hash value included in the message. The decryption process uses the client system's public key, which, assuming the client system 104 has not been compromised, confirms that the message originated from the client system 104. Then a hash value is generated from the message contents (ignoring the digital signature itself), and compared with the hash value received from the client system 104. If the two hash values are identical, this indicates that the message remains intact and has not been altered in transit or otherwise corrupted. The information server 102 has now verified the message, and has the customer number and middle eight digits of the credit card number, as follows: <tables id="tabl0004" num="0004"><table frame="all"><tgroup cols="2" rowsep="0"><colspec colnum="1" colname="col1" colwidth="17mm" /><colspec colnum="2" colname="col2" colwidth="20mm" /><tbody><row rowsep="1"><entry>1025543</entry><entry>3495 2341</entry></row></tbody></tgroup></table></tables>

0024At step 508, the customer number is hashed using the secure hash server 106. That is, the customer number is sent to the secure hash server 106 over the Internet 110 using TCP/IP. All communications between the information server 102 and the secure hash server 106 are digitally signed and encrypted, as described above, to further enhance security. The secure hash server 106 generates a hash value from the customer number using a robust one-way cryptographic hash function known only to the secure hash server 106. For example, the secure hash server 106 could provide the following one way transformation between the customer number and a corresponding hash value: <tables id="tabl0005" num="0005"><table frame="all"><tgroup cols="3" colsep="0" rowsep="0"><colspec colnum="1" colname="col1" colwidth="17mm" /><colspec colnum="2" colname="col2" colwidth="19mm" /><colspec colnum="3" colname="col3" colwidth="20mm" colsep="1" /><tbody><row rowsep="1"><entry align="center">1025543</entry><entry align="center"><b>hashes to</b></entry><entry align="center">2093 8408</entry></row></tbody></tgroup></table></tables>

0025Hash functions that may be used include standard hash functions such as MD5, available from RSA at <u>www.rsa.com</u>, but the hash function is preferably a non-standard, undisclosed hash function so that even if both the client system 104 and the information server 102 were compromised, a third party would still not be able to match records from the customer database 204 and the registry 304. Such a preferred hash function may be based on modifications of standard hash functions. For example, a hash function that first exchanges selected digits of the customer number and then uses this as input to an MD5 hash function could be used.

0026The resultant hash value is sent from the secure hash server 106 to the information server 102, where it is used as a database key for storing the middle eight digits of the customer's credit card number at step 510. That is, the partial credit card number is stored in the registry 304, indexed by the hashed customer number, as follows: <tables id="tabl0006" num="0006"><table frame="all"><tgroup cols="2"><colspec colnum="1" colname="col1" colwidth="20mm" /><colspec colnum="2" colname="col2" colwidth="20mm" /><thead><row><entry valign="top">Key</entry><entry valign="top">Data</entry></row></thead><tbody><row><entry>2093 8408</entry><entry>3495 2341</entry></row></tbody></tgroup></table></tables>

0027The secure hash server 106 is used rather than a hash function stored on the information server 102, in order to provide enhanced security by physically separating the hash function from the partial credit card storage.

0028At step 514, the credit card digits are hashed using the secure hash server 106; for example: <tables id="tabl0007" num="0007"><table frame="all"><tgroup cols="3" colsep="0" rowsep="0"><colspec colnum="1" colname="col1" colwidth="20mm" /><colspec colnum="2" colname="col2" colwidth="19mm" /><colspec colnum="3" colname="col3" colwidth="20mm" colsep="1" /><tbody><row rowsep="1"><entry>3495 2341</entry><entry><b>hashes to</b></entry><entry>9394 2934</entry></row></tbody></tgroup></table></tables>

0029At step 516, the hashed credit card digits are included in a reply message with the customer number. At step 518, this reply message is digitally signed. This includes creating a hash value for the customer number and hashed credit card digits, and encrypting the resulting hash value using the private key of the information server (IS) 102. The message then appears as follows: <tables id="tabl0008" num="0008"><table frame="all"><tgroup cols="3" rowsep="0"><colspec colnum="1" colname="col1" colwidth="17mm" /><colspec colnum="2" colname="col2" colwidth="19mm" /><colspec colnum="3" colname="col3" colwidth="25mm" /><tbody><row rowsep="1"><entry>1025543</entry><entry>93942934</entry><entry><i>Signature of IS</i></entry></row></tbody></tgroup></table></tables>

0030At step 520, this message is encrypted with the client system's public key, and the encrypted reply is sent to the client system 104 at step 522.

0031Returning to <figref idref="f0003">Figure 4</figref>, the received encrypted reply is decrypted using the client system's private key at step 414, and the reply is verified, as described above, at step 416. At step 418, the encoded credit card digits included in the reply are combined with the second portion of the credit card number, to form an encoded, and presumably invalid, credit card number for the customer. At step 420, the encoded credit card number is stored in the customer database 204, indexed by the customer number as a database key, as follows: <tables id="tabl0009" num="0009"><table frame="all"><tgroup cols="2"><colspec colnum="1" colname="col1" colwidth="34mm" /><colspec colnum="2" colname="col2" colwidth="35mm" /><tbody><row><entry><b>Customer number:</b></entry><entry>1025543</entry></row><row><entry><b>···</b></entry><entry><b>···</b></entry></row><row><entry><b>Card number:</b></entry><entry>3647 9394 2934 1942</entry></row><row><entry><b>···</b></entry><entry><b>···</b></entry></row></tbody></tgroup></table></tables>

0032Consequently, theft of the customer database 204 will not provide valid credit card numbers.

0033Similarly, the registry 304 stored on the information server 102, appears as follows: <tables id="tabl0010" num="0010"><table frame="all"><tgroup cols="2"><colspec colnum="1" colname="col1" colwidth="20mm" /><colspec colnum="2" colname="col2" colwidth="20mm" /><thead><row><entry valign="top"><b>Key</b></entry><entry valign="top"><b>Data</b></entry></row></thead><tbody><row><entry><b>···</b></entry><entry>...</entry></row><row><entry>2093 8408</entry><entry>3495 2341</entry></row><row><entry><b>···</b></entry><entry><b>···</b></entry></row></tbody></tgroup></table></tables>

0034As only the first portion of the credit card number is stored in the registry 304, theft of the registry 304 also does not provide credit card numbers. Moreover, because the registry 304 is indexed by the hashed customer number, there is no apparent direct link between the credit card portion stored in the registry 304 and the complementary portions stored in the customer database 204. In order to reconstruct the credit card numbers, a thief would need to have access to the customer database 204, the registry 304, the hash function used by the secure hash server 106, and would need to know how to combine the two portions.

0035Although the described embodiment includes dividing the credit card number in a relatively simple manner by extracting the middle eight digits, the credit card number could alternatively be divided in more complex ways by, for example, extracting every alternate digit. Moreover, this could be made even more complex by making the dividing sequence essentially unique for each customer, such as by making it depend upon some other attribute of the customer information. For example, the credit card number could be divided by taking a pseudo-random sample of the digits derived from some other attribute, for example, the customer's birth date, or a hash of the customer's name, and so on. It will be apparent that many complex divisions can be used, making it extremely unlikely that a party having access to both databases would be able to reconstruct credit card numbers without also having access to the sequence generation process code. Consequently, the information storage system provides a greatly enhanced level of security over prior art storage systems.

0036The information server 102 may be owned and operated by the same organisation that owns and operates the client system 104, but may be alternatively owned by a second organisation that provides information storage services to client organisations for a fee. In order for the client organisation to make use of the customer credit card number, it must, of course, be reassembled at some point in order to process a credit card transaction. Transaction processing is performed using a transaction process, comprising a client transaction process of the client modules 202 executed by the client system 104, and a transaction server process of the server modules 302 executed by the information server 102. Two preferred embodiments of the transaction process are provided, as described below.

0037In a first preferred embodiment of the transaction process, the client system 104 executes a client transaction process, as shown in <figref idref="f0005">Figure 6</figref>. A customer of the organisation will have incurred charges, by ordering products and/or services of the client organisation, for example. This might be achieved through a customer using a web browser application executing on a computing device to access a web server and transaction engine (not shown) of the client system 104 via the Internet 110, for example, or by some other standard method. The customer's transaction is initially identified by at least the customer's identification number and a transaction amount. The client transaction begins at step 602 when the encoded credit card number of the customer is retrieved from the customer database 204. At step 604, the encoded credit card number is split into two portions, being the encoded portion and the unencoded portion, as described above. At step 606, a request message is created including the customer number, the encoded (hashed) portion of the customer credit card number, and a unique transaction number assigned to the transaction, as follows: <tables id="tabl0011" num="0011"><table frame="all"><tgroup cols="3"><colspec colnum="1" colname="col1" colwidth="31mm" /><colspec colnum="2" colname="col2" colwidth="42mm" /><colspec colnum="3" colname="col3" colwidth="34mm" /><thead><row><entry valign="top">Customer Number</entry><entry valign="top">Encoded Credit Card digits</entry><entry valign="top">Transaction number</entry></row></thead><tbody><row><entry>1025543</entry><entry><b>9394 2934</b></entry><entry>99594</entry></row></tbody></tgroup></table></tables>

0038The message is then digitally signed, encrypted with the public key of the information server 102, and sent to the information server 102, at steps 608 to 612, respectively. At step 614, the process waits to receive a reply from the information server 102. In the meantime, the information server 102 executes a server transaction process, as shown in <figref idref="f0006">Figure 7</figref>. After receiving the encrypted message at step 702, the message is decrypted with the information server 102's private key, at step 704, and the decrypted message is verified at step 706 using the client system 104's digital signature. At step 708, the customer number is hashed to generate a database key for the registry 304. At step 710, this key is used to retrieve the first portion of the customer's credit card number from the registry 304. At step 712, the retrieved partial credit card number is hashed, and at step 714, the hashed partial credit card number is compared to the hashed value in the message. If these two values are not equal, then a reply message is created at step 718, containing an error code indicating that the customer data was not valid. Alternatively, if the values are equal, then at step 720 a reply is generated including the partial credit card number and the unique transaction number, as follows: <tables id="tabl0012" num="0012"><table frame="all"><tgroup cols="2" rowsep="0"><colspec colnum="1" colname="col1" colwidth="20mm" /><colspec colnum="2" colname="col2" colwidth="14mm" /><tbody><row rowsep="1"><entry align="center">3495 2341</entry><entry align="center">99594</entry></row></tbody></tgroup></table></tables>

0039In either case, the reply is digitally signed, the signed reply is encrypted using the public key of the client system 104, and the encrypted signal reply is sent to the client system 104, at steps 722 to 726, respectively.

0040Returning to <figref idref="f0005">Figure 6</figref>, the reply is decrypted at step 616 using the private key of the client system 104, and the reply is then verified, at step 618. If, at step 620, it is determined that the reply indicates an error, then at step 622 the transaction is denied and the error is processed, and the client transaction process then terminates. Alternatively, if the reply did not indicate an error, then at step 623 the transaction number in the reply is compared with the transaction number in the original message, to confirm that they are identical. If not, then at step 622 the transaction is again denied and the error is processed. Otherwise, at step 624 the transaction number returned in the reply is used to determine the corresponding request message. (Although the client transaction process of <figref idref="f0005">Figure 6</figref> is shown as a single process, the generation and sending of a request message on the one hand and the processing of replies on the other hand can be executed as separate processes due to the latencies of the various components of the system.)

0041At step 626, the customer's complete credit card number is reconstructed from the first portion contained in the reply received from the information server 102, and the second portion from the customer database 204. At step 628, the transaction is processed using the transaction modules 208 of the client system 104. This requires transmission of the complete credit card number to the transaction server 108, which is owned and operated by a transaction acquirer, such as a bank. This communication of the complete credit card number is the only time that the complete credit card number is transmitted by the information storage system. This transmission is preferably secured by including a digital signature of the client system 104, and encrypting the message with the public key of the transaction server 108, but can alternatively be secured by other methods used by the transaction acquirer. To further enhance security, the complete credit card number may be sent via a private network rather than a public communications network such as the Internet 110.

0042Once the transaction details have been sent to the transaction acquirer, the credit card number is destroyed at step 630, and the client transaction process ends.

0043In a second preferred embodiment of the transaction process, the transaction processing is performed by the information server 102, rather than by the client system 104. In this embodiment, the client system 104 executes a client transaction process as shown in <figref idref="f0007">Figure 8</figref>. At step 802, the customer's encoded credit card number is retrieved from the customer database 204. At step 804, a request message is constructed including the encoded credit card number, the customer number, and the transaction number as follows: <tables id="tabl0013" num="0013"><table frame="all"><tgroup cols="3"><colspec colnum="1" colname="col1" colwidth="45mm" /><colspec colnum="2" colname="col2" colwidth="31mm" /><colspec colnum="3" colname="col3" colwidth="34mm" /><thead><row><entry valign="top">Encoded Credit Card number</entry><entry valign="top">Customer Number</entry><entry valign="top">Transaction number</entry></row></thead><tbody><row><entry>3647 <b>9394 2934</b> 1942</entry><entry>1025543</entry><entry>99594</entry></row></tbody></tgroup></table></tables>

0044This request message is then signed, encrypted, and sent to the information server 102 at steps 806 to 810. While the client system 104 waits to receive a reply from the information server 102 at step 812, the information server 102 executes a server transaction process, as shown in <figref idref="f0008">Figure 9</figref>. As in the first preferred embodiment, the message is received, decrypted, and verified at steps 902 to 906, and the customer number is hashed using the secure hash server 106, at step 908. At step 910, the resulting hash value is used as a database key for retrieving the middle eight digits of the customer's credit card number from the registry 304, as follows: <tables id="tabl0014" num="0014"><table frame="all"><tgroup cols="3" colsep="0" rowsep="0"><colspec colnum="1" colname="col1" colwidth="17mm" /><colspec colnum="2" colname="col2" colwidth="19mm" /><colspec colnum="3" colname="col3" colwidth="20mm" colsep="1" /><tbody><row rowsep="1"><entry>1025543</entry><entry><b>hashes to</b></entry><entry>2093 8408</entry></row></tbody></tgroup></table></tables><tables id="tabl0015" num="0015"><table frame="all"><tgroup cols="2"><colspec colnum="1" colname="col1" colwidth="20mm" /><colspec colnum="2" colname="col2" colwidth="20mm" /><thead><row><entry valign="top">Key</entry><entry valign="top">Data</entry></row></thead><tbody><row><entry>2093 8408</entry><entry>3495 2341</entry></row></tbody></tgroup></table></tables>

0045At step 912, these middle eight digits are hashed using the secure hash server 106, and at step 914, this hash value is compared with the hash value provided by the middle eight digits of the encoded credit card number included in the message received from the client system 104. If the hash values are not equal, then at step 918 a reply message is created, including an error code indicating that the customer data was not valid. Alternatively, if the values are equal, then at step 920 the customer's complete credit card number is reconstructed. At step 921, the transaction modules 208 of the information server 102 are used to send the transaction details, including the complete credit card number, over the Internet 110 to the transaction server 108 for final processing. At step 922, the reconstructed credit card number, having been used, is destroyed. At step 923, the transaction results are received from the transaction server 108 over the Internet 110. Alternatively, if the information server 102 is owned and operated by the same organisation that owns and operates the transaction server 108, then communication of the customer's complete credit number can be entirely within a secure internal network of the organisation. After the transaction is complete, a reply message is constructed at step 924 including the transaction results, and the unique transaction number, as follows: <tables id="tabl0016" num="0016"><table frame="all"><tgroup cols="2" rowsep="0"><colspec colnum="1" colname="col1" colwidth="32mm" /><colspec colnum="2" colname="col2" colwidth="14mm" /><tbody><row rowsep="1"><entry><i>Transaction results</i></entry><entry>99594</entry></row></tbody></tgroup></table></tables>

0046The reply is then digitally signed, encrypted using the client system's public key, and sent to the client system 104 at steps 926 to 930.

0047Returning to <figref idref="f0007">Figure 8</figref>, the encrypted signed reply message is received at step 812, decrypted at step 814 and its content verified at step 816. At step 818, the transaction number included in the reply is used to identify the corresponding request, as described above. At step 820, the transaction results are processed as required. The transaction data can be keyed by the unique transaction number. Any interception of the reply message in and of itself provides insufficient information to be useful to a third party. Furthermore, the client system 104 never has access to the complete credit card number.

0048It is sometimes necessary to delete a customer's credit card information from the information storage system, for example, if the customer cancels their account with the client organisation. This is achieved through an information deletion process, comprising a client deletion process executed by the client computer 104, and a server deletion process executed by the information server 102. In order to delete a customer's credit card information, the client system 104 executes a client deletion process, as shown in <figref idref="f0009">Figure 10</figref>. In order to delete a customer's credit card information, the customer number is provided to the process, and the customer's encoded credit card number is retrieved from the customer database at step 1002. At step 1004, a deletion request message is created including the customer number and the encoded digits of the customer's credit card number. At step 1006, the message is signed, encrypted and sent to the information server 102, as described above. The information server 102 executes a server deletion process, as shown in <figref idref="f0010">Figure 11</figref>. The information server 102 receives the deletion request message at step 1102. At step 1104, the message is decrypted and verified. At step 1106, the customer number included in the message is hashed using the secure hash server 106, and at step 1108, the hash value is used as a database key to retrieve the customer's credit card digits from the registry 304. At step 1110, these digits are hashed and the hash value is compared to the hash value included in the deletion request message. If, at step 1112, the values are not found to be equal, then an error reply message is created at step 1114. Otherwise, at step 1116, the record in the registry 304 containing the customer's credit card digits is deleted, and at step 1118 a reply message is created, indicating the customer's data has been successfully deleted, and including the customer number as follows: <tables id="tabl0017" num="0017"><table frame="all"><tgroup cols="2" rowsep="0"><colspec colnum="1" colname="col1" colwidth="36mm" /><colspec colnum="2" colname="col2" colwidth="17mm" /><tbody><row rowsep="1"><entry><i>deletion success code</i></entry><entry>1025543</entry></row></tbody></tgroup></table></tables>

0049In either case, the reply message is signed and encrypted at step 1120, as described above. The encrypted signed reply message is sent to the client system 104 at step 1122. Returning to <figref idref="f0009">Figure 10</figref>, the reply message is received from the server 102 at step 1008. The message is decrypted and verified at step 1010. If, at step 1012, the message indicates that an error occurred on the information server 102, then the appropriate error processing is performed at step 1014, and the process ends. Otherwise, at step 1016, the customer's credit card information is removed from the customer database 204, and the process ends.

0050Significantly, at no point in the deletion process does either the client server 104 or the information server 102 have access to the complete credit card number. Furthermore, interception of the messages between the client system 104 and the information server 102 cannot be directly used to obtain a customer's credit card number.

0051The information storage system provides a number of benefits, some of which have been discussed above. For example, although compromise of the information server 102 or the client system 104 could also compromise those customer credit card accounts that were charged (for compromise of the information server 102) or first entered (for compromise of the client system 104) during the period of compromise, this would still not compromise the credit card accounts of other customers, because at no point would all of the credit card information be compromised. Compromise of both the customer database 204 and the registry 304 does not compromise credit card numbers, because the secure hash server 106 is required to associate data records in the customer database 204 and the registry 304. Loss of the registry 304 would make it impossible to process transactions. For this reason, remote and secure mirroring of the registry 304 is preferred. Similarly, loss of the secure hash server 106 would make it impossible to process transactions. However, backups of the secure hash server 106 would address this issue.

0052The system uses public key cryptography to render the links between the client system 104 and servers 102, 106, 108 secure, so as to provide authentication of the sender and the integrity and privacy of the message. These safeguards are used because of the desirability of separating the two databases physically, and the attendant risk of compromise of communications.

0053Although the preferred embodiments have been described above in terms of stored credit card numbers, it will be apparent that the system is applicable to any kind of information that meets a number of criteria. First, the information can be split into two or more parts, any of which is without value in the absence of the other or others. By way of example, it could not be used to protect a list of credit card numbers by splitting the list in two, because each part of the list, although not as long as the full list, would retain value regardless of the loss of the other. Secondly, the information must be able to be divided so as to make regeneration of any missing part implausible. The more difficult this regeneration, the better the protection.

0054For example, a credit-card with 8 missing digits would be able to be regenerated using trial and error by cycling through all the possible combinations, but at one attempt per second, this would take over three years. A credit card number cannot be protected, however, by splitting off a single digit, because credit card numbers are formulated using a check-digit system, and a single missing digit can be re-generated from the other 15 digits. Another example: a credit-card expiry date would be protected only extremely weakly using this system. As a four digit quantity (e.g., 03/02) with only one bit of information in the first digit (always a 0 or a 1) and at most two bits in the fourth digit (because credit cards are typically issued to expire at most three years in the future), there are few possibilities. If the first two digits are split away, there are at most four possibilities for the second two. If the first and the fourth are split off, there are only six possibilities. This four-digit quantity cannot be adequately protected using the information storage system unless it is first preprocessed.

0055Such pre-processing can be done in many ways: one example is the generation of a random sequence of the digits from 0 to 9 (for example, "4960582713") and a key (in this case "4947") giving the offsets of the digits required. In this example, the offsets provide the fourth, month, fourth and seventh digits of the sequence, yielding "0302". Thus, the four-digit quantity can be encoded as a combination of the random sequence and the key. Thus the four-digit key can be combined with the random sequence in some way (e.g., the four-digit key could be used as a prefix or suffix, or inserted into the random sequence at an intermediate position, to form a fourteen digit number), and the resulting number can be divided into a first portion and a second portion, as described above. Using this method, data with as little information content as a single binary digit or bit (a 0 or a 1) can be protected, for example, by generating a 32-bit random number and an offset representing the bit of interest.

0056The information storage system can be used to protect many kinds of valuable information. For example, it can be used to securely store account numbers (e.g., bank account numbers), financial quantities (e.g., account balances), names (e.g., cardholder information, patient names), and so on. Moreover, the system can be used to protect multiple pieces of information in one application, for example, in the credit card example, protecting cardholder details in addition to the credit card number.

0057Due to the seemingly arbitrary arrangements of numeric information (such as credit card and account numbers), they are well suited to division and separate storage. In contrast, textual and certain other kinds of information are not in general so well suited to division because each component may be 'readable' to some degree, depending upon how the information is divided. However, if the information is first scrambled or otherwise encoded in some manner that makes it unintelligible without the appropriate decoding step, then the system can be used to effectively divide and store the encoded information. Moreover, most encoding methods require the encoded information to be complete and intact in order to be decoded. In particular, an encrypted item of information, such as an encrypted document, cannot be decrypted if the encrypted document is not complete. Accordingly, a document could be encrypted and then divided into portions that are stored separately, as described above.

0058This provides secure storage of documents with arbitrary content. It will be apparent that this process is not restricted to text documents, but can be used to securely store any type of information or data that can be represented electronically.

0059Finally, the splitting into two components is simple and in most cases sufficient. However, it will be apparent that the system can be extended to divide information into more than two components, further reducing the risk of compromise by collusion. However, it will be apparent that it is not necessary to use further division at all. Any method that generates two or more components from input information, from which the input information can be re-generated, and where the components are not in themselves useful, valuable, or intelligible (as the case may be) can be used.

0060The potential for temporary failure of the system due to unavailability of access to a working server (e.g., the information server 102 or the secure hash server 106) can be reduced by the use of multiple synchronised servers. This increases the overall availability of the system, but introduces additional complexity in managing connections to multiple servers and their synchronisation. However, techniques to synchronise multiple servers are known and established.

0061For example, to manage such complexity, the functionality of the client system 104 can be divided so as to separate the handling of the interaction with multiple servers (and their synchronisation) from other parts of the client functionality, creating a three-tier architecture: client(s), gateway, and server(s).

0062Such communication with multiple servers can involve potentially quite remote servers, accessed, for example, using the Internet. Such communication often involves substantial latencies, and in these circumstances it can be advantageous to group together batches of transactions for handling as a group. In this way a series of transactions to be carried out is sent as a batch to a server (or servers), where they are processed and the results of each transaction are then bundled and returned together to the client. Where the communication latency is large in comparison with transaction processing time on the server, this approach can result in significantly improved performance.

0063As described above, any compromise of the customer database 204 alone is ineffective (in that no sensitive information is contained in that database alone), and for the same reason any compromise of the server registry 304 alone, or the customer database 204 and the server registry 304 together in the absence of access to the secure hash server 106 is also ineffective. Nevertheless, the information storage system may be vulnerable to a compromise of the client system 104 where such compromise is sufficiently extensive to enable access to the customer database 204 and provide authorised access to the information server 102, because such a compromise would allow a brute-force attack. The party gaining unauthorised access would be able to process the customer database 204, record by record, querying the information server 102 for the completion of each record in turn, and thus possibly defeating the protection offered by the information storage system.

0064There are several methods that can be used to defeat or limit such compromise. Firstly, client access can be limited by rules appropriate to the business of the owner of the customer database 204. Such rules can include limitations by time of day, day of week, source IP address, and transaction frequency or velocity (number of transactions in a certain time period), either alone or in combination. The consequences of an attempted or actual breach can include denial of access, slowing of access, or the raising of alarms, either together or in combination. Furthermore, methods such as transaction throttling (enforcing a minimum time between transactions) can make such brute-force approaches ineffective and can lead to the consequences described above, including the raising of an alarm, enabling the detection of the compromise.

0065When data on the information server 102 is updated (such as when a customer of an organisation using the system informs the organisation of his or her new credit card number), there is no requirement that the previously valid data be deleted. Transparently to the client system 114, the information server 102 can keep track of any number of old versions of data by version or by timestamp, rather than over-writing them with the updated information each time. This approach of data "versioning" in the information server 102 can give the client system 104 access to such facilities as roll-back of transactions very simply. Equally importantly, it can make the checkpointing of databases by time or by version easy to implement.

0066There is no requirement to use all of the information in the output (the hash digest) produced by the secure hash server 106: it can be readily identified that the size (number of bits) in the output of the secure hash server 106 is only that required to make co-incidental matches unlikely. The use of 64 bits (for example) is more than sufficient in most cases for this purpose, whereas common hash functions produce between 160 and 1024 bits in their output digests.

0067The interposition of a transformation function (whether a simple subsetting function, such as the use of only the first 64 bits, or something more complex) can be used to provide a mechanism where an entire database can be re-keyed effectively instantly: something that might well be required in the event of a compromise of a client database. This re-keying can be done by storing the entire digest with each record, but comparing only against the output of the transformation function. Re-keying of a database of essentially arbitrary size can be achieved effectively instantly by simply changing the transformation function.

0068Many modifications will be apparent to those skilled in the art without departing from the scope of the present invention as herein described with reference to the accompanying drawings.

0069The following numbered clauses are hereby included to give further explanation of the invention: <ol id="ol0001"><li>1. A system for storing information having a predetermined use which requires said information to be secured, including: <ul id="ul0009" list-style="none" compact="compact"><li>a client system for generating first data and second data from said information, such that said information can be generated from said first data and said second data, and said predetermined use is infeasible with only one of said first data and said second data, and for storing an identifier with said first data; and</li><li>a remote server for storing said second data with an encoded identifier generated from said identifier.</li></ul></li><li>2. A system as claimed in clause 1, wherein said remote server is adapted to send an encoded version of said second data to said client system, and said client system is adapted to generate an encoded version of said information from said first data and said encoded second data, and to store the encoded information with said identifier.</li><li>3. A system as claimed in clause 2, including a remote hash server for generating the encoded second data.</li><li>4. A system for storing information having a predetermined use which requires said information to be secured, including: <ul id="ul0010" list-style="none" compact="compact"><li>a client system for storing an encoded version of said information and an identifier, the encoded information having been generated from first data of said information and an encoded version of second data of said information, wherein said information can be generated from said first data and said second data, and said predetermined use is infeasible with only one of said first data and said second data; and</li><li>a remote server for storing said second data and an encoded identifier generated from said identifier;</li><li>wherein said client system is adapted to send at least the encoded version of the second data to said remote server.</li></ul></li><li>5. A system as claimed in clause 4, including a plurality of said remote server, and a gateway for selecting at least one of the remote servers, and for forwarding data received from said client system to the selected at least one remote server.</li><li>6. A process for storing information having a predetermined use which requires said information to be secured, including generating first data and second data from said information, such that said information can be generated from said first data and said second data, and said predetermined use cannot be performed using only one of said first data and said second data.</li><li>7. A process as claimed in clause 6, including generating encoded data from said information, wherein said first data and second data are generated from said encoded data.</li><li>8. A process as claimed in clause 7, wherein the quantity of said encoded data is substantially larger than quantity of said information.</li><li>9. A process as claimed in clause 7, wherein said step of generating includes encrypting said information.</li><li>10. A process as claimed in clause 6, wherein said first data and said second data are stored at respective locations physically remote from one another.</li><li>11. A process as claimed in clause 6, wherein the process is executed by a client system, and the process includes: <ul id="ul0011" list-style="none" compact="compact"><li>sending said first data and an identifier to a remote server for storage; and</li><li>storing said second data and said identifier.</li></ul></li><li>12. A process as claimed in clause 11, wherein an encoded identifier generated from said identifier is stored with said first data.</li><li>13. A process as claimed in clause 12, wherein said encoded identifier includes a cryptographic hash of said identifier.</li><li>14. A process as claimed in clause 13, wherein said hash is remotely generated using a hash function unknown to said client system and unknown to said remote server.</li><li>15. A process as claimed in clause 11, including: <ul id="ul0012" list-style="none" compact="compact"><li>receiving an encoded version of said first data from said remote server; and</li><li>generating an encoded version of said information from the encoded first data and said second data; and wherein said step of storing includes storing the encoded information and said identifier.</li></ul></li><li>16. A process for storing information having a predetermined use which requires said information to be secured, including: <ul id="ul0013" list-style="none" compact="compact"><li>receiving an identifier and first data from a client system having second data, said first data and said second data being such that said information can be generated from said first data and said second data, and said predetermined use cannot be performed using only one of said first data and said second data; and</li><li>storing said first data with an encoded identifier generated from said identifier, without storing said identifier.</li></ul></li><li>17. A process as claimed in clause 16, including: <ul id="ul0014" list-style="none" compact="compact"><li>generating encoded first data from said first data; and</li><li>sending said encoded first data to said client system for storage with said second data and said identifier.</li></ul></li><li>18. A process for generating information having a predetermined use which requires said information to be secured, including: <ul id="ul0015" list-style="none" compact="compact"><li>determining, on the basis of an identifier, first data of said information;</li><li>receiving second data of said information from a remote server; and</li><li>generating said information from said first data and said second data, wherein said predetermined use is infeasible with only one of said first data and said second data.</li></ul></li><li>19. A process for generating information as claimed in clause 18, including sending said identifier to said remote server, and said step of receiving includes receiving, from said remote server, said second data determined on the basis of an encoded identifier generated from said identifier.</li><li>20. A process as claimed in clause 18, including using said information for said predetermined use and then discarding said information.</li><li>21. A process for generating information according to clause 20, wherein said information includes a credit card number and said predetermined use includes processing a financial transaction on the basis of said credit card number.</li><li>22. A process for generating information having a predetermined use which requires said information to be secured, including: <ul id="ul0016" list-style="none" compact="compact"><li>receiving an identifier;</li><li>determining first data of said information on the basis of said identifier; and</li><li>sending said first data to a client system to enable said information to be generated from said first data and second data of said information, wherein said predetermined use is infeasible with only one of said first data and said second data.</li></ul></li><li>23. A process for generating information having a predetermined use which requires said information to be secured, including: <ul id="ul0017" list-style="none" compact="compact"><li>determining, on the basis of an identifier, an encoded version of said information, the encoded information having been generated from first data of said information and an encoded version of second data of said information; and</li><li>sending said identifier and said encoded information to a remote server for generation of said information from said first data and said second data, wherein said predetermined use is infeasible with only one of said first data and said second data.</li></ul></li><li>24. A process for generating information having a predetermined use which requires said information to be secured, including: <ul id="ul0018" list-style="none" compact="compact"><li>receiving an identifier and an encoded version of said information;</li><li>determining first data of said information on the basis of said identifier;</li><li>generating said information from said first data and second data of the encoded information, wherein said predetermined use is infeasible with only one of said first data and said second data;</li><li>using said information for said predetermined use; and</li><li>discarding said information.</li></ul></li><li>25. An information storage system having components for executing the steps of any one of clauses 6 to 24.</li><li>26. A computer-readable storage medium having stored thereon program code for executing the steps of any one of clauses 6 to 24.</li></ol>