Software life cycle availability over the internet

<b>Field of the Invention</b>

0001This invention relates to the field of software engineering, and more specifically to a method and apparatus to structure, store, and manage specifications gathered during various phases of the life cycle of an information system.

<b>Background of the Invention</b>

0002There have been many software engineering aids and ideas that have attempted to solve the issue of structuring, storing and managing specifications created during the different phases of a software lifecycle. Some known approaches suffer from the following issues: difficulty in defining standard elements to model the information captured in these various phases, difficulty in understanding the relationship between these elements while implementing the various phases, and difficulty in creating an integrated process around a central model.

0003Issues arise due to the fact that the representation of specifications captured across these stages needs a common thread or translation semantics. Since diagram elements are varied even in a single phase, and view and usage of such elements are also varied, evolving a common data model has been difficult to achieve.

0004Other requirements that need to be addressed in the current approach include the peripheral activities in the software lifecycle. These relate to configuration management, analyzing impact of changes to be made, project-management-related activities dealing with estimation, planning and control and rolling out the product and creating access profile. This requires standardized work product structure and the relations between the various elements of the work product. Lack of an integrated representation of the product structure severely affects the ability to perform all the related activities in the context of the work product.

<b>Summary of the invention</b>

0005One embodiment resides in a software services delivery platform, comprising: a web-enabled provider interface component to receive software specification information; a schema component to store the software specification information; and at least one code generator to generate a software solution based on the software specification.

0006A second embodiment resides in an apparatus comprising: a processing unit; a memory operatively coupled to the processing unit; a web-enabled provider interface component; and a schema component that includes layers that define an information system; standard architecture elements in each layer that describe and maintain the information system; standard connective elements that connect the standard architecture elements using standard structural collective events to aid in using the standard architecture elements to complete the software lifecycle; and, attributes for each of the architecture elements based on technology.

0007A third embodiment resides in a method comprising the steps of : receiving business-software architecture specification information using a web-enabled provider interface; compartmentalizing the business-software architecture into multiple first specification units described in a database schema corresponding to business functions, business activities, user interfaces, actions, and business rules; and, compartmentalizing a design architecture into multiple second specification units of the database corresponding to components, entry points, user interfaces, services, and methods.

<b>Brief Description of the Drawings</b>

0008FIG. 1 illustrates an exemplary block diagram showing software services delivery over the Internet.

0009FIG. 2 illustrates an exemplary schema 100 for gathering requirements and engineering enterprise software.

0010FIG. 3 shows an exemplary chart 200 of levels used in schema 100 for engineering the enterprise software.

0011FIG. 4 illustrates a schematic block diagram 300 of an exemplary information-processing system that can be used in conjunction with various embodiments of the present invention.

<b>Description of Preferred Embodiments</b>

0012In the following detailed description of the preferred embodiments, reference is made to the accompanying drawings that form a part hereof, and in which are shown by way of illustration specific embodiments in which the invention may be practiced. It is understood that other embodiments may be utilized and structural changes may be made without departing from the scope of the present invention.

Requirements Management:

0013In conventional approaches to large software system development, business analysts do not have a set of standard elements with which they can define the business architecture suitable for implementing information systems. Business processes are generally represented using "event-process chains," where functions or activities performed across the organization in the various organization units are depicted as a chain of nodes connected by event that trigger them. This approach enables business users to understand the process flows. There are no clear methodologies to create such process chains, and the levels of refinement are confusing. Moreover, this approach is complicated by the fact that there are no clear semantics as to how these specifications translate into information systems to be created to support such process flows.

0014Alternatively, 'use cases' are sometimes used to depict such flows where an "actor" interacts with the system in a specific manner to accomplish the tasks. This approach also suffers from lack of clear methodology on what details should be made available in these use cases. Further, semantics of translating these specifications into information-systems design are also missing.

Engineering:

0015The deficiency in conventional approaches is a lack of a clear set of elements with which a proposed technical architecture is specified, irrespective of technology choices. What is needed is a clear set of elements that an architect should use to instruct the designers on how to proceed with designing under the architectural guidelines. Violations of the guidelines during design and implementation lead to either rework during development phase or costly repairs after implementation.

Software Construction:

0016Conventional practices in implementing software design suffer from a lack of standard elements to express the requirements and design specification, and a lack of flexible technology-artifact mapping to deliver the specification in chosen technologies. An "artifact" is a type of deliverable that is part of a developed application installed in a particular hardware. Examples of artifacts are .DLL (Dynamic Link Library) files, .exe files, .htm files, and database scripts.

Software Services Delivery Platform:

0017Figure 1 shows software services delivery over the Internet. As shown, Figure 1 includes software services delivery platform 100, software service providers 130, and software service consumers 110 and 120 interacting over one or more media, which may include the internet 140 or other medium 142.

0018Using software services delivery platform 100, software service providers 130 can provide software solutions (or products) 150, 160 to software service consumers such as consumers 110 and 120, over the internet. The software solutions or products thus provided may or may not use the internet and may differ in their technical architectures and technology components they use. As shown in Figure 1, software solutions 150 and 160 are exemplary representations of solution or product varieties which a software service consumer may want and get (from the software service providers) to conduct their business.

0019Software services delivery platform 100 includes web-enabled provider interface 102, schema 104, and code generators (CG) 106 and 108. In some embodiments, schema 104 is a structured embodiment of all the necessary and sufficient details that are used to enable automatic (or manual) production and deployment of the software solution or product. Schema 104 may hold structured specification data which enables consistent delivery of high-quality software solutions or products for a preferred technical architecture and technology components. The schema as a holding entity of all the specification data makes possible any analysis to study the probable impact of any proposed change(s) to the software solution or product. Exemplary embodiments of schema 104 are described below with reference to Figure 1.

0020In some embodiments, software service providers may utilize software services delivery platform 100 to specify, generate, and deliver software to consumers. Further, in some embodiments, software services delivery platform 100 may be utilized to maintain the software solution over its life cycle. For example, a software services provider may maintain a software solution over its life cycle by interacting with software services delivery platform 100.

0021A software services provider may obtain business requirements from a software services consumer, and then populate schema 104 in software services delivery platform 100. For example, in some embodiments, a software services provider may provide solution specification data (SSD) over the Internet using web-enabled provider interface 102.

0022As shown in Figure 1, a software solution developed using software services delivery platform 100 may include its own schema, as well as its own interfaces. In some embodiments, software services delivery platform 100 may be used to develop a software product with a web-enabled interface, such as software solution 160, and in other embodiments, software services delivery platform 100 may be used to develop a software product without a web-enabled interface, such as software solution 150.

0023Software services delivery platform 100 and software solutions 150, 160 are essentially different elements. The former is a tool to produce a product, while the latter is the product. It is pertinent to note that in some embodiments, the schema of software services delivery platform 100 is entirely different from the schema(s) of the software solutions (or products).

0024Web-enabled provider interface 102 includes a visual manifestation of the process and methodology by which the software services providers fill up the schema of the software services delivery platform with the necessary and sufficient data required to produce the software solution or product. Web-enabled provider interface 102 is a standard and consistent mechanism made available over the Internet for dispersed software services providers to fill up the schema. The mechanism includes checks and balances to ensure integrity of data being filled up.

0025As described above, web-enabled provider interface 102 included in software services delivery platform 100 is different from any web-enabled consumer interface that may be included in software solution, such as web-enabled consumer interface 162 included in software solution 160. Consequently, in some embodiments, web-enabled provider interface 102 may not be alterable by software services providers, whereas web-enabled consumer interfaces in software solutions 150 and 160 may be alterable by software services providers by changing data held in schema 104.

0026Code generators 106 and 108 are components which automate the production of the software programs which collectively constitute the software solutions or products 150, 160.

0027As 106 and 108 make use of the data available in schema 104 of software services delivery platform 100 to produce software solutions 150 and 160. In some embodiments, manual intervention for the production of software programs (also known as "source code") is reduced through the use of code generators 106 and 108 and the manner in which they are structured. By reducing the manual intervention, code generators 106 and 108 seek to produce consistent and repeatable high-quality software programs (codes) for any preferred technical architecture and technology.

0028The internet is the medium by which the software services consumer and software services providers collaborate to develop and deploy the software solution or product. The internet minimizes the need for a specific co-location of the software services consumer and the software services providers. In other words, various embodiments of the invention utilize the internet to greatly reduce the interference of geographical dispersion of software services consumer and software services providers, on the work distribution and delivery process of software solutions or products.

0029The data which a software services consumer provides through the web-enabled consumer interface (or any other interface) included in the software solution or the product, is very different from the data which is provided by the software services providers, through the web-enabled interface(s) included in the software services delivery platform. The former set of data, referred to as Business Transaction Data ( BTD ), pertains to a specific business of the software services consumer while, the latter set of data, referred to as Solution(or product) Specification Data (SSD), pertains to the production of software solutions (or products) by the software services providers.

0030Software services providers and consumers are shown interacting at 132 in Figure 1. This interaction produces information from which the software services providers obtain the necessary and sufficient data to fill into schema 104 of software services delivery platform 100.

0031Schema 104 provides for representing a process that is to be implemented for execution by a computer system. The schema provides a high level of abstraction in the form of a business functions level that provides flexibility in identifying functions to be performed in an organization independently of implementation options. The schema is used to represent these business functions as rows in a relational database table with attributes of the functions. The syntax of textual descriptions of the business functions in the rows is flexible, allowing easy understanding by members of the organization, such as a business group. In one embodiment, the syntax is driven by the semantics of the business or method to be automated by the computer system. A layered approach is used to convert the high level of abstraction into actual code for execution by the computer system.

0032In some embodiments, standard elements and the interrelationships form the backbone of a formal schema for storing the product structure evolved during the different phases of the software lifecycle. The schema allows for persisting these structures in any standard database system to be accessed using a web-enabled provider interface. All the operational activities during software life cycle are driven with these structures. Recording of the peripheral activities are created as adornments to this backbone structure.

Representing Business Architecture for Information Systems:

0033In some embodiments, the invention includes a method that comprises: (1) using a layered approach to defining business architecture irrespective of implementation options, (2) creating standard architectural elements in each of these layers, and (3) using standard structural connective elements to enable "persisting" the specification objects to aid in generating and maintaining the software throughout the complete system lifecycle. Further, in some embodiments, the invention includes web-enabled interfaces that allow geographically dispersed software services providers to interact with the schema of the software services delivery platform.

0034In some embodiments, the application and business architecture of the invention are defined in the following five elements: (A) the business functions performed in an organization, (B) the activities performed inside a business function in response to happenings within and from outside the system, (C) the user interfaces used as a set to complete each of activities to capture and retrieve information, (D) the tasks or actions performed to fill, persist and retrieve various elements on the user interfaces, and (E) the business rules that govern each of such tasks.

0035Each of the five elements is represented by a data structure (in some embodiments these are, for example, five interrelated portions of a single larger data structure), into which data regarding requirements is entered. The data structure, such as a row in a relational database, also contains other information such as due dates, programmer responsible, cost budgets, size, performance, and other attributes useful for producing enterprise software. This data is formulated, constrained, and formatted in such a way as to make programming, testing, planning, and managing easy to do.

0036Further exemplary attributes include attributes for user interfaces, such as whether to use buttons, radio dials, fields, etc. Attributes for activities may include whether the activity is system or user initiated. A user-initiated activity might appear as a menu item, but not appear as a menu item if it is a system-initiated activity. A function might be an external function, in which case it might be interfaced to another system for implementation of the function itself. These are just a very few examples of attributes that may be collected to help in producing enterprise software. The attributes are formulated to provide constraints, and to make planning and managing of implementation of the software easy to do. Others will be apparent to those of skill in the art, and may also be dependent on the type of processes being specified.

0037The requirements gathered from one or more business analysts (experts who understand the needs of the business organization) are constrained to a particular format suitable for entry into a data structure

0038The standard architectural elements of such an approach, which correspond to the above five elements, then are (a) Business functions, (b) Business activities, (c) User interfaces or forms, (d) Tasks or actions performed on the user interface, and (e) Business rules.

0039Figure 2 illustrates a schema 104 for gathering requirements and for creating and managing enterprise software from the gathered requirements. Schema 104 includes multiple levels of abstraction of requirements. The first level 202 is an application or business architecture level. This level is used to defme the high level requirements in context relevant syntax. The levels are stored in a database schema form in one embodiment, such that lower levels, progressing toward actual coding are linked to high levels. A second level 204 is used to represent a technical or design architecture of the first level. It serves as an intermediate link between the first level and a third level 206 represents the actual building blocks and technology specific customization.

0040The first level is a process expression level. It includes a plurality of elements or units, each of which stores various aspects of specifications derived from the requirements and software built to those specifications. In some embodiments, schema level 202 includes business processes 211 that define the requirements at a level compatible with the thinking processes of business-requirements experts. In some embodiments, business processes 211 are divided into a first five units including business functions 212, business activities 213, user interfaces 214, actions 215, and business rules 216.

0041An example of a business process might be sales order processing for a business. Business functions 212 would include purchase requisitioning, approval and purchase order dispatch. Business activities might include an acknowledgement, get best quote, release purchase order. User interfaces may be defined in terms of show all pending purchase orders for approval, an approval screen, and others. Actions may include things like fetch next purchase order for approval, link to next page, send acknowledgement, or send rejection.

0042Business rules might include things link "if no request, tell user x". As can be seen, the first level 202 contains a textual description of the business or other process to be implemented by a computer system or otherwise electronically. The descriptions take the form of text that is very relevant to one who is designing the business process. In one sense, it is an abstract representation of the actual code that will be written, but in another sense, it separates the structure of the implementation from the expression of the process.

0043Business processes 211 and their associated events 221 represent the operational flow across the organization for which the software is being developed. Events 221, in the form of entry and exit events to the constituent functions, activities, and interfaces are connectors that define flow of control or interfaces between other units. Business activities and their associated events represent the operational flow across a unit within the organization. User interfaces 214 and their associated events 221 represent the specified interface map for the systems and software being developed.

0044Links 222 are formed from mapping of events 221 that represent interconnections, or from user interfaces 234. Integration services 223 are formed from mapping of events 221, business rules 216, or methods 236. A second five units represent the design architecture 204, and include, in some embodiments, components 231 that represent the basic software units of this approach, entry points 232, user interfaces 233, services 233, and methods 235. In some embodiments, each one of the first five units is mapped to a corresponding one of the second five units, e.g., business functions 212 are mapped to components 231, business activities 213 are mapped to entry points 232, user interfaces 214 are mapped to user interfaces 233, action 215 are mapped to services 234, and business rules 216 are mapped to methods 235. In some embodiments, error conditions 236 are provided for methods 235.

0045In some embodiments, the third level 206 contains building blocks and customization. Data structure artifacts 24 are generated from the events 221 and the components 231, user-interface artifacts 242 are generated from the entry points 232 and the user interfaces 233 of the second five units, and application service artifacts 243 are generated from the services 234 and the methods 235. In some embodiments, application service artifacts 243 are also generated from integration services 223 and error conditions 236.

0046FIG. 3 represents connections within and across levels, which are used as the software is being developed and engineered.

0047The first level corresponding to level 202 in FIG. 2 in the diagram creates a process flow by depicting entry events and exit events to the constituent functions from/to other functions in the same process or across processes. The standard connective elements (which connect the standard architectural elements) are events that are triggered by and/or handled by the various architectural elements (FEn1, FEx1, AEn1, AEx1, UEn1, UEx1) FEn1 represents an entry event handled by function 1. FEx1 is an exit event generated by function 1. AEn1 is an entry event handled by activity 1. Events are represented by ovals in FIG. 3. AEx1 is an exit event generated by activity 1. UEn1 is an entry event handled by User Interface 1. UEx1 is an exit event generated by User Interface 1.

0048The second level 204 for activity flow uses the entry event for the corresponding functions as the start event to create the set of activities and interactions thru events to reach the end events for the function. Each activity node 305, 315, and 320 is expanded along the same principles to depict the User Interface (UI) flow needed to complete the activity. The next level 206 represents tasks at task nodes 325, 330 and 335 on the UI and subsequently the business rules to be implemented for the tasks expanded. Events are again represented by ovals.

0049This approach creates a complete map of the system behavior up to the business rules/policies level and will be the driver for engaging with customers for whom the code is being written. The nodes translate to relevant nodes in engineering. The events that connect them are classified and translated to information-exchange events (these are implemented as UI look ups, and Data Look ups at the SP level for performing the validations), and transfer-of-control events (these are implemented as integration services across component boundaries and data updates or access across boundaries for local storage inside the component boundary).

0050Events are now described with respect to an exemplary business process in FIG. 3. An event is a stimulus that triggers a function / activity / user interface. The function / activity / user interface responds to the stimulus and results in an outcome. The stimulus is referred to as an entry event and the outcome as an exit event. An example of an entry event at the function level is "Employee initiates leave request." The function that responds to this stimulus is a leave-management business function. An example of an exit event is "Employee leave request approved / rejected." UI lookups are user interfaces provided to look up certain reference information in the course of completing a transaction. For example, during the processing of a leave authorization the supervisor could look up the leave balance of the employee. Data lookup is the reference information used to validate data in the database. An example of such lookup is the validation of employee eligibility for the type of leave applied for. Stored-procedure-level look up is used where multiple business rules need to be implemented in a common environment.

0051An event within the system querying for information is an information-exchange event, e.g., checking an available-to-promise date from a production schedule, or checking on vendor rating for a purchase order creation. A transfer-of-control event is an event within the system that transfers information and control to the next function in a business process, e.g., items ready for packing to be handled by the packing function, or invoice to be raised for item purchased to be handled by accounts payable.

0052The mapping of the nodes and events to the underlying engineering models complete the packaging and prepares for implementation. For new solutions, mapping is the analysis effort of deciding on the implementation mode for the events with the nodes already defined. Impact analyses or changes will be recorded as a set of events that need to be added or deleted or enhanced in terms of the information content. The mapping information will be used to create the traced impact on the engineering model elements affected and will form the basis for the changes to be engineered into an existing solution. This component initiates the changes at the process-function level and can go in-depth until the business rules are implemented inside the software.

0053For a typical application, changes that can impact events at the process and/or activity level provide information for probing impact at the levels below. There can be changes which attribute to the flow and the node in specific. The specification of this attribute provides the connectors to be involved at both ends in an event-managed impact analysis. Subscription and publishing of the information is affected in this impact.

0054The user has the option of taking up the impacted change provided as side impact, or, ignore the suggested changes, based on his ability to assess the impact. An example of impact at the activity level would be flow change. This change flow will result in User Interface(s) that may have addition or deletion of controls/elements in the presentation and subsequent use of the data from these controls/elements in the processing area. So if it impacts the processing further down, the impact is identified by its engineering nodes that need modification. Implementation using business logic will change to accommodate this accepted/suggested modification.

0055In a case where the leave-management function interacts with the employee-handling function, there could be a change envisaged that the employee eligibility for different leaves is based on employee type. This leads to a change in the signature of the IE event connecting leave management and employee handling. This change in the event at the function interaction level is used to find the possible impact at other levels based on the mapping of this information exchange event at a function level to its implementation details and also to the events at activity, user-interface levels. This could lead to a change in the data exchange between the two use interfaces and also change in the service signature of the leave eligibility service.

0056The following advantages may result: a single context relevant diagram/syntax may be used for representing a business architecture. Its formal structure provides for persisting the business-architecture specification. Persistence is the storing of the specifications in a data base system so that it could be used by others at any other point in time. This results in a persistent blueprint for driving software engineering and the roll out of the finished information systems. It also allows business-impact analysis and implementation independence.

Representing Technical Architecture

0057In the approach of the present invention, the technical architecture is specified using the following standard elements: a "component," which, as an architecture element, corresponds to an individual part of a system (for example, the leave-management component).

0058Components include System Entry Points, Business Objects, Services, Process Sections, Methods, Links, Integration Services, and Interface Business Objects.

0059The "system entry points" are visual-interface elements, for example, menu items for leave request, leave authorization, etc.

0060The "business-objects" element deals with the need to store and persist information structures. An example of a business object is the data structure that holds employee information, company policies, leave eligibilities etc.

0061The "services" element represents the interface structure to interact with the data structures to store and retrieve persisted information.

0062The "process-sections" elements represent the flow of logic needed to handle a service request.

0063The "methods" elements are individual logical elements that are invoked during service-request handling directed by the process section specifications, for example, the service for a leave request could trigger methods for employee validations, leave-eligibility validations, etc., whose execution sequence is controlled by the process section.

0064The "links" elements are a type of interaction element between two visual-interface elements of the system. For example, the UI look up for leave availability from leave authorization screen.

0065The "integration services" elements are a type of interaction between two components of the system. An example of integration service is posting of leave information to payroll for pay computation.

0066The "interface business objects" elements are a type interaction between two components of the system. An example of this is employee name lookup based on the employee code.

0067These elements provide a comprehensive set for some embodiments, sufficient to enable the engineers to design the system without violating the architectural guidelines. Interpretation of these architecture elements varies and is based upon the technology choices made for implementation. In fact, technology choices are imposed on the design specifications using these architectural elements only during implementation.

0068This provides the following advantages: design engineers, by using this approach, are presented with a clear set of architectural elements for specification. The approach does not require the designers to consider technology choices during development phase. Since the elements are not technology dependent, implementers could be instructed on specific implementation approach based on technology choices against each of the elements designed.

Mapping Business and Technical Architecture Elements to Implementation Technologies

0069Various embodiments of the present invention address the following problem: given a set of requirements and technical-design elements, how do designers and implementers apply choices within the architectural guidelines to arrive at the implementation approach?

0070In some embodiments of the present invention, the requirements specification elements include business functions, business activities, user interfaces or forms, tasks or actions performed on the user interface, business rules and events (which connect the other five elements.)

0071Design-specification elements may include components, system entry points, business objects, services, process section, methods, links, integration services and interface business objects.

0072For example, in some embodiments, a sample technology implementation architecture in Microsoft technology set will be (A) Presentation supported by internet pages and the web server, (B) Business logic supported by middle-tier transaction-enabled COM objects, (C) Database layer supported by SQL server RDBMS, and (D) Packaging as COM+ packages for each subsystem.

0073In some embodiments, Presentation artifacts communicate to the middle tier objects to store and retrieve data from the database layer. Typical implementation guidelines would specify the technology platform features that would be used including communication from presentation to back end using XML documents. The guideline would specify that the distributed transaction capabilities of COM+ should be used.

0074Given these requirements for implementation with Microsoft technology platform, the mapping is given in the following Table 1. <tables id="tabl0001" num="0001"><table frame="all"><tgroup cols="3" colsep="1" rowsep="1"><colspec colnum="1" colname="col1" colwidth="52.50mm" /><colspec colnum="2" colname="col2" colwidth="52.50mm" /><colspec colnum="3" colname="col3" colwidth="52.50mm" /><thead valign="top"><row rowsep="1"><entry namest="col1" nameend="col1" align="left">Table 1 Requirements specification Business architecture elements</entry><entry namest="col2" nameend="col2" align="left">Mapped Design-specification provides corresponding Technical architecture elements</entry><entry namest="col3" nameend="col3" align="left">Implementation in the sample technology architecture ( for example, Microsoft-based technology)</entry></row></thead><tbody valign="top"><row><entry namest="col1" nameend="col1" align="left">Business functions</entry><entry namest="col2" nameend="col2" align="left">Components, Business Objects</entry><entry namest="col3" nameend="col3" align="left">Tables in a RDBMS-like MS SQL server</entry></row><row><entry namest="col1" nameend="col1" align="left">Business activities</entry><entry namest="col2" nameend="col2" align="left">System entry points</entry><entry namest="col3" nameend="col3" align="left">Menu items implemented using ASP, HTM</entry></row><row><entry namest="col1" nameend="col1" align="left">User interfaces or forms</entry><entry namest="col2" nameend="col2" align="left">Screens</entry><entry namest="col3" nameend="col3" align="left">HTML pages, Active server pages</entry></row><row><entry namest="col1" nameend="col1" align="left">Tasks or actions performed on the user interface</entry><entry namest="col2" nameend="col2" align="left">Services</entry><entry namest="col3" nameend="col3" align="left">COM+ DLLs implementing the service behavior using Visual basic</entry></row><row><entry namest="col1" nameend="col1" align="left">Business rules</entry><entry namest="col2" nameend="col2" align="left">Process sections , Methods</entry><entry namest="col3" nameend="col3" align="left">Stored procedure for business logic, VB code for business logic</entry></row><row><entry namest="col1" nameend="col1" align="left">Events</entry><entry namest="col2" nameend="col2" align="left">Links, Integration services, Interface business objects</entry><entry namest="col3" nameend="col3" align="left">Links are implemented as Hyperlinks in HTM for</entry></row><row rowsep="1"><entry namest="col1" nameend="col1" /><entry namest="col2" nameend="col2" /><entry namest="col3" nameend="col3" align="left">UI lookup. Interface business objects are implemented as stored procedures, views, for data lookup, Integration services are implemented as COM+ DLLs for integration with external systems.</entry></row></tbody></tgroup></table></tables>

0075For different technology platforms and recommendations, the mapping can be suitably specified to ensure implementation does not violate the architecture guidelines.

0076This provides the following advantages: a clear technology-implementation mapping that preserves adherence to architecture guidelines. Future re-implementation in other technology platforms can be driven from the same set of specifications and specific mapping. The clear separation of concern between the architect, engineer and implementer leads to better productivity and discipline. The architect's concerns now focus on business needs without being constrained by the implementation methodology or technology. The engineer's concerns are now to design the system to address the business needs without being constrained by technology. The implementer's concerns are now for developing the system using a particular technology to address the business needs based on the design.

0077FIG. 4 is an overview diagram of a hardware and operating environment in conjunction with which various embodiments of the invention may be practiced. The description of FIG. 4 is intended to provide a brief, general description of suitable computer hardware and a suitable computing environment in conjunction with which some embodiments of the invention may be implemented. In some embodiments, the invention is described in the general context of computer-executable instructions, such as program modules, being executed by a computer, such as a personal computer. Generally, program modules include routines, programs, objects, components, data structures, etc., that perform particular tasks or implement particular abstract data types.

0078Moreover, those skilled in the art will appreciate that the invention may be practiced with other computer system configurations, including hand-held devices, multiprocessor systems, microprocessor-based or programmable consumer electronics, network PCS, minicomputers, mainframe computers, and the like. The invention may also be practiced in distributed computer environments where tasks are performed by I/ 0 remote processing devices that are linked through a communications network. In a distributed computing environment, program modules may be located in both local and remote memory storage devices.

0079In the embodiment shown in FIG. 4, a hardware and operating environment is provided that is applicable to any of the servers and/or remote clients shown in the other Figures.

0080As shown in FIG. 4, one embodiment of the hardware and operating environment includes a general purpose computing device in the form of a computer 20 (e.g., a personal computer, workstation, or server), including one or more processing units 21, a system memory 22, and a system bus 23 that operatively couples various system components including the system memory 22 to the processing unit 21. There may be only one or there may be more than one processing unit 21, such that the processor of computer 20 comprises a single central-processing unit (CPU), or a plurality of processing units, commonly referred to as a multiprocessor or parallel-processor environment. In various embodiments, computer 20 is a conventional computer, a distributed computer, or any other type of computer.

0081The system bus 23 can be any of several types of bus structures including a memory bus or memory controller, a peripheral bus, and a local bus using any of a variety of bus architectures. The system memory can also be referred to as simply the memory, and, in some embodiments, includes read-only memory (ROM) 24 and random-access memory (RAM) 25. A basic input/output system (BIOS) program 26, containing the basic routines that help to transfer information between elements within the computer 20, such as during start-up, may be stored in ROM 24. The computer 20 further includes a hard disk drive 27 for reading from and writing to a hard disk, not shown, a magnetic disk drive 28 for reading from or writing to a removable magnetic disk 29, and an optical disk drive 30 for reading from or writing to a removable optical disk 31 such as a CD ROM or other optical media.

0082The hard disk drive 27, magnetic disk drive 28, and optical disk drive 30 couple with a hard disk drive interface 32, a magnetic disk drive interface 33, and an optical disk drive interface 34, respectively. The drives and their associated computer-readable media provide nonvolatile storage of computer-readable instructions, data structures, program modules and other data for the computer 20. It should be appreciated by those skilled in the art that any type of computer-readable media which can store data that is accessible by a computer, such as magnetic cassettes, flash memory cards, digital video disks, Bernoulli cartridges, random access memories (RAMs), read only memories (ROMs), redundant arrays of independent disks (e.g., RAID storage devices) and the like, can be used in the exemplary operating environment.

0083A plurality of program modules can be stored on the hard disk, magnetic disk 29, optical disk 31, ROM 24, or RAM 25, including an operating system 35, one or more application programs 36, other program modules 37, and program data 38. For example, a software services delivery platform may be implemented as one or more program modules. Also for example, a web-enabled provider interface such as web-enabled provider interface 102 (Figure 1) may be implemented as one or more program modules.

0084A user may enter commands and information into computer 20 through input devices such as a keyboard 40 and pointing device 42. Other input devices (not shown) can include a microphone, joystick, game pad, satellite dish, scanner, or the like. These other input devices are often connected to the processing unit 21 through a serial port interface 46 that is coupled to the system bus 23, but can be connected by other interfaces, such as a parallel port, game port, or a universal serial bus (USB). A monitor 47 or other type of display device can also be connected to the system bus 23 via an interface, such as a video adapter 48. The monitor 40 can display a graphical user interface for the user. In addition to the monitor 40, computers typically include other peripheral output devices (not shown), such as speakers and printers.

0085The computer 20 may operate in a networked environment using logical connections to one or more remote computers or servers, such as remote computer 49. These logical connections are achieved by a communication device coupled to or a part of the computer 20. It is to be noted that the invention is not limited to a particular type of communications device. The remote computer 49 can be another computer, a server, a router, a network PC, a client, a peer device or other common network node, and typically includes many or all of the elements described above relative to the computer 20, although only a memory storage device 50 has been illustrated. The logical connections depicted in FIG. 4 include a local area network (LAN) 51 and/or a wide area network (WAN) 52. Such networking environments are commonplace in office networks, enterprise-wide computer networks, intranets and the internet, which are all types of networks.

0086When used in a LAN-networking environment, the computer 20 is connected to the LAN 51 through a network interface or adapter 53, which is one type of communications device. In some embodiments, when used in a WAN-networking environment, the computer 20 typically includes a modem 54 (another type of communications device) or any other type of communications device, e.g., a wireless transceiver, for establishing communications over the wide-area network 52, such as the internet. The modem 54, which may be internal or external, is connected to the system bus 23 via the serial port interface 46. In a networked environment, program modules depicted relative to the computer 20 can be stored in the remote memory storage device 50 of remote computer, or server 49. It is appreciated that the network connections shown are exemplary and other means of, and communications devices for, establishing a communications link between the computers may be used including hybrid fiber-coax connections, T1-T3 lines, DSLs, OC-3 and/or OC-12, TCP/IP, microwave, wireless application protocol, and any other electronic media through any suitable switches, routers, outlets and power lines, as the same are known and understood by one of ordinary skill in the art.

0087In the foregoing detailed description of embodiments of the invention, various features are grouped together in a single embodiment for the purpose of streamlining the disclosure. This method of disclosure is not to be interpreted as reflecting an intention that the claimed embodiments of the invention require more features than are expressly recited in each claim. Rather, as the following claims recite, inventive subject matter lies in less than all features of a single disclosed embodiment. Thus the following claims are hereby incorporated into the detailed description of embodiments of the invention, with each claim standing on its own as a separate embodiment. It is understood that the above description is intended to be illustrative, and not restrictive. It is intended to cover all alternatives, modifications and equivalents as may be included within the spirit and scope of the invention as defined in the appended claims. Many other embodiments will be apparent to those of skill in the art upon reviewing the above description. The scope of the invention should therefore be determined with reference to the appended claims as supported by the description, along with the full scope of equivalents to which such claims are entitled. In the appended claims, the terms "including" and "in which" are used as the plain-English equivalents of the respective terms "comprising" and "wherein," respectively. Moreover, the terms "first," "second," and "third," etc., are used merely as labels, and are not intended to impose numerical requirements on their objects.