EP1370102A1

Method and system for communication routing

Abstract

The presence of the second subscriber at a location (which may be presumed and/or determined) is checked (1). The communication is routed (3) to at least one communications reception unit (10,11,12) at the location. An Independent claim is included for the corresponding system.

EP1370102A1, drawing sheet 1
Sheet 1 of 2

Term

Term ended

Projected expiry passed 22 October 2022, 3.9 years ago.

  1. Priority and filed
  2. Published
  3. Projected expiry
  4. Today

39 claims: 13 independent, 26 dependent

  1. 1
    A method for routing communication from a first Communication subscriber to a second communication participant, comprising the steps of:Test (1) the presence of the second communication subscriber at a staging point or a suspected Whereabouts and / or determining the place of stay or a suspected whereabouts, and Directing (3) the communication to at least one of receipt of the communication of the whereabouts or suspected whereabouts available means of communication (10, 11, 12).
  2. 4
    A method according to one of the preceding claims, characterized in that the whereabouts of the suspected or whereabouts the second communication subscriber available means of communication (10, 11, 12) are determined.
  3. 5
    A method according to one of the preceding claims, characterized in that . If no communication is available, the communication is diverted to a storage medium (14).
  4. 6
    A method according to one of the preceding claims, characterized in that the line is automatic.
  5. 7
    A method according to any one of claims 1 to 5, characterized in that line due to a selection by the first communication subscriber , whereby this available Means of communication are communicated.
  6. 8
    A method according to one of the preceding claims, characterized in that in the determination of the location and suspected Whereabouts of the second communication subscriber data in terms of habitual residence of the second enter into communication subscriber and / or time.
  7. 9
    A method according to one of the preceding claims, characterized in that the whereabouts or suspected whereabouts of the second communication subscriber associated communication agent is determined.
  8. 10
    A method according to one of the preceding claims, characterized in that using a biometric identification method for of people in the residence or suspected whereabouts determines the second communication subscriber is or his presence at a staging point or suspected whereabouts is checked.
  9. 11
    A method according to one of the preceding claims, characterized in that using an access control device of the whereabouts or suspected location of the second communication subscriber is determined or his presence at a staging or suspected whereabouts is checked.
  10. 14
    A method according to one of the preceding claims, characterized in that using a method for determining the position the whereabouts or suspected location of the second Communication subscriber is determined or his presence at a staging or suspected whereabouts is checked.
  11. 15
    A method according to one of the preceding claims, characterized in that it is the communication is voice communication.
  12. 16
    A method according to one of the preceding claims, characterized in that in a vehicle in the presence of a known communication subscriber is checked.
  13. 18
    A method according to one of the preceding claims, characterized in that based the presence of the second communication subscriber a key, in particular a vehicle key, is recognized.
  14. 19
    System for routing of communication from a first communication participant to a second communication subscriber, comprising:Means for checking (1) the presence of the second communication subscriber at a staging point or a suspected whereabouts and / or determining the Residence or place of stay of a suspected, and Means for directing (3) the communication to at least one for receiving the communication on the whereabouts or suspected whereabouts available Communication means (10, 11, 12).
  15. 21
    System according to one of claims 19 to 20, marked by Means for deciding considering the information, to which means of communication for communication the second communication subscriber is passed.
  16. 22
    System according to one of claims 19 to 21, marked by Means for determining on the whereabouts or suspected Location of the second communication subscriber available communication means (10, 11, 12).
  17. 23
    System according to one of claims 19 to 22, characterized in that The system is suitable, if there is no means of communication is available, the communication to a storage medium (14) to reroute.
  18. 24
    System according to one of claims 19 to 23, characterized in that the system is adapted to initiate an automatic line.
  19. 25
    System according to one of claims 19 to 23, marked by Means for notifying of available means of communication at the first communication subscriber, wherein the line due to selection by the first communication subscriber takes place.
  20. 26
    System according to one of claims 19 to 25, characterized in that in the determination of the location and suspected Whereabouts of the second communication subscriber data in terms of habitual residence of the second enter into communication subscriber and / or time.
  21. 27
    System according to one of claims 19 to 26, marked by a second communication subscriber associated communications, wherein the whereabouts or suspected Whereabouts of the communication means is determined.
  22. 28
    System according to one of claims 19 to 27, marked by Means for checking (1) the presence of the second communication subscriber at a staging point or a suspected Whereabouts and / or determining the place of stay or a suspected whereabouts using a biometric recognition method persons.
  23. 29
    System according to one of claims 19 to 28, marked by Means for checking (1) the presence of the second communication subscriber at a staging point or a suspected Whereabouts and / or determining the place of stay or a suspected whereabouts using an access control device.
  24. 32
    System according to one of claims 19 to 31, marked by Means for checking (1) the presence of the second communication subscriber at a staging point or a suspected Whereabouts and / or determining the place of stay or suspected whereabouts using a Method for determining the position.
  25. 33
    System according to one of claims 19 to 32, characterized in that it is the communication is voice communication.
  26. 34
    System according to one of claims 19 to 33, marked by a vehicle which is suited to the presence of a to examine known communication subscriber.
  27. 36
    System according to one of claims 19 to 35, marked by a key, in particular a vehicle key, basis of which the presence of the second communication subscriber can be detected.
  28. 37
    Mobile terminal for use with a method according to one of claims 1 to 18 and / or for use in a system according to any one of claims 19 to 36th
  29. 38
    SIM for use with a method according to any one of claims 1 to 18 and / or for use in a system according to any one of claims 19 to 36th
  30. 39
    Information link between an access control device a vehicle, especially a lock, and a mobile radio terminal in the vehicle for use with a method according to any one of claims 1 to 18 and / or for use in a system according to one of Claims 19 to 36th
Independent claims30