EP0245569A1

Rapid market survey collection and dissemination method.

Abstract

A method for independently centrally electronically accumulating market survey data from different content rapidly disseminated market multiple inquiry market surveys from a plurality of panelist stations (14,16,18,20) located at diverse locations. Variable market survey questionnaires to diverse located panelists may be remotely rapidly disseminated from a centrally located host computer (12) to the panelist stations (14, 16, 18, 20) over a common communications link (22 or 104) for individual visual display at the panelist stations (14, 16, 18, 20), such as on a CRT (42) or television set (44) or alphanumeric display (45), with the displayed questionnaires resulting from a downstream loaded set of control instructions stored in a local survey program RAM (54) whose content may be remotely varied from the head end or host computer (12). The individualized responses provided by the panelists are locally processed (34, 50), temporarily stored in a local survey data RAM (52) and subsequently transmitted back to the host computer (12) via a telephone type link (22) where they are accumulatively processed in a rapid fashion. Multiple different surveys can be downstream loaded to individual panelists, or to a subgroup of panelists, or to all panelists, and follow up surveys and/or tailored surveys can also be rapidly conducted, all under the control of the host computer (12) at the head end providing a rapid and flexible survey collection and dissemination method.

EP0245569A1, drawing sheet 1
Sheet 1 of 22

Term

Term ended

Projected expiry passed 13 May 2006, 20.4 years ago.

  1. Priority and filed
  2. Published
  3. Projected expiry
  4. Today

26 claims: 1 independent, 25 dependent

  1. 1
    A method for independently centrally electronically accumulating market survey data from different content rapidly disseminated market surveys from a plurality of panelist stations located at diverse locations, each of said panelist stations being operatively remotely connectable to a central data processor via a common communications link and comprising visual display means for displaying multiple inquiry market survey questionnaires corresponding to a particular market survey content, data input means for providing data responses to said displayed market survey questionnaire, microprocessor means for controlling the operation of said panelist station, and temporary storage means for temporarily storing a set of control instructions for controlling the operation of said microprocessor means and for temporarily storing market survey data responsive to said displayed market survey questionnaire, said temporary storage means being capable of temporarily storing different sets of control instructions corresponding to different content visually displayable market survey questionnaires, said different sets of control instructions providing a different content visually displayable market survey questionnaire on said display means, said microprocessor means controlling the operation of said panelist station in accordance with a particular selected market survey questionnaire corresponding set of control instructions;said method comprising the steps of downstream loading a particular set of said control instructions to a plurality of panelist stations from said central data processor over said communications link;temporarily storing said downstream loaded particular set of control instructions at said panelist stations in said temporary storage means;selectively, individually, visually, displaying said market survey questionnaire corresponding to said downstream loaded particular set of control instructions on said display means at said panelist station;independently inputting individualized responses to said displayed market survey questionnaire at said panelist station via said data input means;locally processing said individualized input responses to said displayed market survey questionnaire at said panelist station to provide said market survey data;independently temporarily storing said market survey data responses at each of said panelist stations in said storage means;transmitting said temporarily stored market survey data responses to said central data processor over said communications link;and accumulatively processing said transmitted market survey data responses from said plurality of panelist stations at said central data processor;whereby variable market survey questionnaires to diversely located panelists may be remotely rapidly disseminated and the resultant responses accumulatively processed at a central location in a rapid fashion.
  2. 2
    An electronic market survey data collection and survey dissemination method in accordance with claim 1 further comprising the step of downstream loading a plurality of different sets of said control instructions to at least a portion of said plurality of panelist stations, whereby a plurality of different content market survey questionnaires may be selectively visually displayed and responded to for accumulative processing of said market survey data corresponding to said different market survey questionnaires.
  3. 3
    An electronic market survey data collection and survey dissemination method in accordance with claim 2 wherein said downstream loading step for said different sets of control instructions comprises the step of downstream loading a different set of control instructions corresponding to a market survey questionnaire content modified in accordance with a prior accumulatively processed market survey.
  4. 4
    An electronic market survey data collection and survey dissemination method in accordance with claim 2 wherein said downstream loading step comprises the step of downstream loading different sets of said control instructions corresponding to different content market survey questionnaires to different panelist stations.
  5. 5
    An electronic market survey data collection and survey dissemination method in accordance with claim 2 wherein said downstream loading step comprises the step of downstream loading different sets of said control instructions corresponding to different content market survey questionnaires to the same panelist station.
  6. 6
    An electronic market survey data collection and survey dissemination method in accordance with claim 2 wherein said downstream loading step comprises the step of downstream loading different sets of said control instructions corresponding to different content market survey questionnaires to said plurality of panelist stations.
  7. 7
    An electronic market survey data collection and survey dissemination method in accordance with claim 1 further comprising the step of inputting demographic data to said temporary storage means at said plurality of panelist stations, said temporary storing step comprising the step of temporarily storing said particular set of control instructions dependent on said input demographic data at said panelist station.
  8. 8
    An electronic market survey data collection and survey dissemination method in accordance with claim 2 further comprising the step of inputting demographic data to said temporary storage means at said plurality of pa n - elist stations, said temporary storing step comprising the step of temporarily storing said particular set of control instructions dependent on said input demographic data at said panelist station.
  9. 9
    An electronic market survey data collection and survey dissemination method in accordance with claim 8 wherein said downstream loading step for said different sets of control instructions comprises the step of downstream loading a different set of control instructions corresponding to a different market survey questionnaire content modified in accordance with a prior accumulatively processed market survey.
  10. 10
    An electronic market survey data collection and survey dissemination method in accordance with claim 1 further comprising the step of transmitting an alarm signal over said communications link from said central data processor to said panelist stations when said set of control instructions has been downstream loaded to alert the panelist station.
  11. 11
    An electronic market survey data collection and survey dissemination method in accordance with claim-1 further comprising the steps of electronically responding to a prompt message at said panelist station indicating a particular one of a plurality of market survey information categories in a predefined sequence of said categories in said corresponding displayed market survey questionnaire, said categories comprising at least product identification data and purchase demographic data;providing said individualized response data input signal to a buffer storage means in response to said prompt message, said provided individualized response data input signal comprising an actual data input corresponding to said particular category;selectively interactively processing said provided individualized response data input signal at said panelist station in said microprocessor means in accordance with said predefined sequence for providing said market survey data;providing a verification signal corresponding to said actual data input in response to the input thereof at said panelist station for verifying entry of said actual data input;providing a confirmation command input signal to said microprocessor means in response to said verification signal;and independently storing said market survey data input content of said buffer storage means in a static memory means at said panelist station in response to said confirmation command input signal and responding to the next prompt message in said predefined sequence in response to said confirmation command input signal for providing a next storable corresponding market survey data input signal in response to said next prompt message.
  12. 12
    An electronic market survey data collection method in accordance with claim 11 wherein said / purchase demographic data comprises store and day of purchase.
  13. 13
    An electronic market survey data collection and survey dissemination method in accordance with claim 11 wherein said market survey data input signal providing step comprises the step of optically scanning a product code on a product for providing said individualized response data input signal corresponding to said product identification data.
  14. 14
    An electronic market survey data collection and survey dissemination method in accordance with claim 11 wherein said market survey data input signal providing step comprises the step of providing a keyboard data signal input from a keyboard array comprising a plurality of keys each corresponding to a unique keyboard symbol, said keyboard provided individualized response data input signals corresponding to at least said purchase demographic data, and optically scanning a product code on a product for providing said individualized response input signal corresponding to said product identification data.
  15. 15
    An electronic market survey data collection and survey dissemination method in accordance with claim 11 wherein said verification signal providing step comprises the step of electronically displaying said corresponding actual data input from said buffer storage on said visual display means in a verification display in response to the input thereof at said panelist station for verifying the correct entry of said actual data input.
  16. 16
    An electronic market survey data collection and survey dissemination method in accordance with claim 1 wherein said inputting step comprises the step of providing a verification signal corresponding to the actual data input in response to the input thereof at said panelist station for verifying entry of said actual data input, said verification signal providing step further comprising the step of electronically displaying the corresponding actual data input on said visual display means in a verification display in response to the input thereof at said panelist station for verifying the correct entry of said actual data input.
  17. 17
    An electronic market survey data collection and survey dissemination method in accordance with claim 1 wherein said market survey data transmitting step further comprises the step of polling said panelist stations from said central data processor for obtaining said transmitted market survey data.
  18. 18
    An electronic market survey data collection and survey dissemination method in accordance with claim 1 wherein said market survey questionnaires comprise multiple question survey questionnaires.
  19. 19
    An electronic market survey data collection and survey dissemination method in accordance with claim 1 wherein said common communications link is a telephone type link.
  20. 20
    An electronic market survey data collection and survey dissemination method in accordance with claim 19 further comprising the step of downstream loading a plurality of different sets of said control instructions to at least a portion of said plurality of panelist stations, whereby a plurality of different content market survey questionnaires may be selectively visually displayed and responded to for accumulative processing of said market survey data corresponding to said different market survey questionnaires.
  21. 21
    An electronic market survey data collection and survey dissemination method in accordance with claim 10 wherein said common communications link is a telephone type link.
  22. 22
    An electronic market survey data collection and survey dissemination method in accordance with claim 1 wherein said common communications link comprises a CATV communications link.
  23. 23
    An electronic market survey data collection and survey dissemination method in accordance with claim 1 wherein said visual display means is a video display means, said displayable market survey questionnaire being a video displayable market survey questionnaire, said display step comprising the step of selectively individually video displaying said market survey questionnaire corresponding to said downstream loaded particular set of control instructions on said video display means at said panelist station.
  24. 24
    An electronic market survey data collection and survey dissemination method in accordance with claim 23 further comprising the step of downstream loading a plurality of different sets of said control instructions to at least a portion of said plurality of panelist stations, whereby a plurality of different content market survey questionnaires may be selectively visually displayed and responded to for accumulative processing of said market survey data corresponding to said different market survey questionnaires.
  25. 25
    An electronic market survey data collection and survey dissemination method in accordance with claim 23 wherein said inputting step comprises the step of providing a verification signal corresponding to the actual data input in response to the input thereof at said panelist station for verifying entry of said actual data input, said verification signal providing step further comprising the step of electronically displaying the corresponding actual data input on said visual display means in a verification display in response to the input thereof at said panelist station for verifying the correct entry of said actual data input.
  26. 26
    An electronic market survey data collection and survey dissemination method in accordance with claim 1 wherein said visual display means is an alphanumeric display means.
Independent claims26