Method and system for providing automated self-healing virtual assets

METHOD AND SYSTEM FOR PROVIDING AUTOMATED SELF-HEALING VIRTUAL ASSETS

BACKGROUND

[0001] Ina network, a central computing system can be configured to monitor tens, hundreds, or thousands of remote computing systems to ensure proper operation of the remote computing systems. However, configuring a single central computing system to provide diagnostic and repair services for multiple remote computing systems can result in a service bottleneck at the central computing system. For example, if a particular problem simultaneously affects hundreds of remote computing systems, the central computing system would potentially be tasked with concurrently scanning each of the affected systems and transmitting fixes to each of the affected systems. The service bottleneck would manifest itself to the remote computing systems as delayed, slow, unresponsive, or poor service on the part of the central computing system. Furthermore, the delayed repairs may result in damages or information compromises that could have otherwise been avoided or mitigated. Configuring a single central computing system to provide diagnostic and repair services to multiple remote computing systems may become impossible if the remote computing systems are affected or infected with malware that interferes with network communications for the remote computing systems.

[ 0002 ] What is needed is a method and system for distributing self-monitoring and selfhealing capabilities to remote computing systems and/or to virtual assets.

SUMMARY

[0003] In accordance with one embodiment, a method and system for performing selfmonitoring and self-healing operations from a virtual asset includes receiving, with a computing environment hosting the virtual asset, a first operating policy from an asset management computing environment, according to one embodiment. The virtual asset provides one or more computing services to one or more users, and the virtual asset includes an allocation of one or

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WO 2016/018849 PCT/US2015/042350 more hardware and software resources from the computing environment, according to one embodiment. The asset management computing environment parsed the first operating policy from a second operating policy and the first operating policy includes thresholds for the virtual asset, according to one embodiment. The method and system include receiving, with the computing environment, a library of repairs from the asset management computing environment, according to one embodiment. The method and system include detecting events, with the virtual asset, at least partially based on operational characteristics of the virtual asset exceeding at least one of the thresholds and repairing the virtual asset, with the virtual asset, using the library of repairs to return the virtual asset to the pre-determined state of operation, according to one embodiment.

[ 0004 ] A method and system for performing self-monitoring and self-healing operations within a virtual asset container includes receiving, with a first computing environment, a first operating policy from a second computing environment, according to one embodiment. The first computing environment includes the virtual asset container, and the virtual asset container includes a first plurality of virtual assets, according to one embodiment. The first plurality of virtual assets share one or more common characteristics, and the virtual asset container excludes a second plurality of virtual assets that lack the one or more common characteristics, according to one embodiment. Each of the first plurality of virtual assets includes an allocation of one or more hardware and software resources from the first computing environment, and the second computing environment parsed the first operating policy from a second operating policy, according to one embodiment. The first operating policy includes thresholds for the first plurality of virtual assets, according to one embodiment. The method and system include receiving, with the first computing environment, a library of repairs from the second computing environment, according to one embodiment. The method and system include detecting events, one of the first plurality of virtual assets, at least partially based on operational characteristics of the one of the first plurality of virtual assets exceeding at least one of the thresholds, according to one embodiment. The method and system include repairing the one of the first plurality of virtual assets, with the one of the first plurality of virtual assets, using the library of repairs to return the one of the first plurality of virtual assets to the pre-determined state of operation, according to one embodiment.

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BRIEF DESCRIPTION OF THE DRAWINGS

[0005] FIG. 1 is a block diagram of a hardware architecture for distributing selfdiagnostic and self-healing capabilities to virtual assets, in accordance with one embodiment.

[0006] FIG. 2 is a block diagram of a virtual asset container, in accordance with one embodiment.

[ 0007] FIG. 3 is a flow diagram for performing self-monitoring and self-healing operations that have been distributed to a virtual asset, in accordance with one embodiment.

[ 0008] FIG. 4 is a flow diagram for performing self-monitoring and self-healing operations that have been distributed to a virtual asset, in accordance with one embodiment.

[ 0009] Common reference numerals are used throughout the FIG.s and the detailed description to indicate like elements. One skilled in the art will readily recognize that the above FIG.s are examples and that other architectures, modes of operation, orders of operation, and elements/functions can be provided and implemented without departing from the characteristics and features of the invention, as set forth in the claims.

DETAILED DESCRIPTION

[0010] Embodiments will now be discussed with reference to the accompanying FIG.s, which depict one or more exemplary embodiments. Embodiments may be implemented in many different forms and should not be construed as limited to the embodiments set forth herein, shown in the FIG.s, and/or described below. Rather, these exemplary embodiments are provided to allow a complete disclosure that conveys the principles of the invention, as set forth in the claims, to those of skill in the art.

[ 0011 ] The INTRODUCTORY SYSTEM, HARDWARE ARCHITECTURE, and PROCESS sections herein include systems and processes suitable for performing self-diagnostic and self-healing operations that are distributed to a virtual asset from a central asset manager, according to various embodiments.

INTRODUCTORY SYSTEM

[ 0012] Herein, the term “production environment” includes the various components, or assets, used to deploy, implement, access, and use, a given application as that application is intended to be used. In various embodiments, production environments include multiple assets that are combined, communicatively coupled, virtually and/or physically connected, and/or associated with one another, to provide the production environment implementing the application.

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[0013] As specific illustrative examples, the assets making up a given production environment can include, but are not limited to, one or more computing environments used to implement the application in the production environment such as a data center, a cloud computing environment, a dedicated hosting environment, and/or one or more other computing environments in which one or more assets used by the application in the production environment are implemented; one or more computing systems or computing entities used to implement the application in the production environment; one or more virtual assets used to implement the application in the production environment; one or more supervisory or control systems, such as hypervisors, or other monitoring and management systems, used to monitor and control assets and/or components of the production environment; one or more communications channels for sending and receiving data used to implement the application in the production environment; one or more access control systems for limiting access to various components of the production environment, such as firewalls and gateways; one or more traffic and/or routing systems used to direct, control, and/or buffer, data traffic to components of the production environment, such as routers and switches; one or more communications endpoint proxy systems used to buffer, process, and/or direct data traffic, such as load balancers or buffers; one or more secure communication protocols and/or endpoints used to encrypt/decrypt data, such as Secure Sockets Layer (SSL) protocols, used to implement the application in the production environment; one or more databases used to store data in the production environment; one or more internal or external services used to implement the application in the production environment; one or more backend systems, such as backend servers or other hardware used to process data and implement the application in the production environment; one or more software systems used to implement the application in the production environment; and/or any other assets/components making up an actual production environment in which an application is deployed, implemented, accessed, and run, e.g., operated, as discussed herein, and/or as known in the art at the time of filing, and/or as developed after the time of filing.

[0014] As used herein, the terms “computing system”, “computing device”, and “computing entity”, include, but are not limited to, a virtual asset; a server computing system; a workstation; a desktop computing system; a mobile computing system, including, but not limited to, smart phones, portable devices, and/or devices worn or carried by a user; a database system or storage cluster; a switching system; a router; any hardware system; any communications system; any form of proxy system; a gateway system; a firewall system; a load

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WO 2016/018849 PC T/US2015/042350 balancing system; or any device, subsystem, or mechanism that includes components that can execute all, or part, of any one of the processes and/or operations as described herein.

[0015] In addition, as used herein, the terms computing system and computing entity, can denote, but are not limited to, systems made up of multiple: virtual assets; server computing systems; workstations; desktop computing systems; mobile computing systems; database systems or storage clusters; switching systems; routers; hardware systems; communications systems; proxy systems; gateway systems; firewall systems; load balancing systems; or any devices that can be used to perform the processes and/or operations as described herein.

[ 0016] As used herein, the term “computing environment” includes, but is not limited to, a logical or physical grouping of connected or networked computing systems and/or virtual assets using the same infrastructure and systems such as, but not limited to, hardware systems, software systems, and networking/communications systems. Typically, computing environments are either known environments, e.g., “trusted” environments, or unknown, e.g., “untrusted” environments. Typically, trusted computing environments are those where the assets, infrastructure, communication and networking systems, and security systems associated with the computing systems and/or virtual assets making up the trusted computing environment, are either under the control of, or known to, a party. Examples of trusted computing environments include the assets and components making up data centers associated with, and/or controlled by, an application and/or any computing systems and/or virtual assets, and/or networks of computing systems and/or virtual assets, associated with, known by, and/or controlled by, an application.

[ 0017 ] In contrast, unknown, or untrusted computing environments are environments and systems where the assets, components, infrastructure, communication and networking systems, and security systems implemented and associated with the computing systems and/or virtual assets making up the untrusted computing environment, are not under the control of, and/or are not known by, a party, and/or are dynamically configured with new elements capable of being added that are unknown to the party. Examples of untrusted computing environments include, but are not limited to, public networks, such as the Internet, various cloud-based computing environments, and various other forms of distributed computing systems.

[ 0018] In various embodiments, each computing environment includes allocated assets and virtual assets associated with, and controlled or used to create, and/or deploy, and/or operate an application.

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[0019] It is often the case that to create, and/or deploy, and/or operate an application, application data must be transferred between an untrusted computing environment and a trusted computing environment. However, in other situations a party may wish to transfer data between two trusted computing environments, and/or two untrusted computing environments.

[ 0020] In various embodiments, one or more cloud computing environments are used to create, and/or deploy, and/or operate an application that can be any form of cloud computing environment, such as, but not limited to, a public cloud; a private cloud; a virtual private network (VPN); a subnet; a Virtual Private Cloud (VPC); a sub-net or any security/communications grouping; or any other cloud-based infrastructure, sub-structure, or architecture, as discussed herein, and/or as known in the art at the time of filing, and/or as developed after the time of filing.

[ 0021] In many cases, a given application or service may utilize, and interface with, multiple cloud computing environments, such as multiple VPCs, in the course of being created, and/or deployed, and/or operated.

[ 0022] As used herein, the term “virtual asset” includes any virtualized entity or resource, and/or virtualized part of an actual, or “bare metal” entity. In various embodiments, the virtual assets can be, but are not limited to, virtual machines, virtual servers, and instances implemented in a cloud computing environment; databases associated with a cloud computing environment, and/or implemented in a cloud computing environment; services associated with, and/or delivered through, a cloud computing environment; communications systems used with, part of, or provided through, a cloud computing environment; and/or any other virtualized assets and/or sub-systems of “bare metal” physical devices such as mobile devices, remote sensors, laptops, desktops, point-of-sale devices, ATMs, electronic voting machines, etc., located within a data center, within a cloud computing environment, and/or any other physical or logical location, as discussed herein, and/or as known/available in the art at the time of filing, and/or as developed/made available after the time of filing.

[ 0023] In various embodiments, any, or all, of the assets making up a given production environment discussed herein, and/or as known in the art at the time of filing, and/or as developed after the time of filing, can be implemented as one or more virtual assets.

[ 0024] Typically, virtual assets are created, or instantiated, using steps, instructions, processes, code, or “recipes” referred to herein as “virtual asset creation templates.” Typically, virtual assets that have the same, or similar, operational parameters are created using the same or similar “virtual asset creation templates.”

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[0025] Examples of virtual asset creation templates include, but are not limited to, any tool and/or system for creating and managing a collection of related cloud resources, illustrative examples of such a virtual asset creation template are any of the cloud formation templates/tools provided by Amazon Web Service (AWS), Rack Space, Joyent, and/or any other of the numerous cloud based infrastructure providers.

[ 0026] Other examples of virtual asset creation templates include, but are not limited to, any configuration management tool associated with, and/or used to create, virtual assets. One specific illustrative example of such a virtual asset creation template is a cookbook or recipe tool such as a Chef Recipe or system or any other fundamental element, or set of elements, used to override the default settings on a node within an infrastructure or architecture.

[0027] Other examples of virtual asset creation templates include, but are not limited to, any virtual appliance used to instantiate virtual assets. One specific illustrative example of such a virtual asset creation template is an Amazon Machine Image (AMI), and/or similar functionality provided by Amazon Web Service (AWS), Rack Space, Joyent, and/or any other of the numerous cloud based infrastructure providers.

[0028] Other examples of virtual asset creation templates include, but are not limited to, any appliance, or tool, or system, or framework, used to instantiate virtual assets as discussed herein, and/or as known/available in the art at the time of filing, and/or as developed/made available after the time of filing.

[ 0029] Herein virtual assets that have the same, or similar, operational parameters and are created by the same or similar virtual asset creation template are generically referred to as virtual assets of the same “class.” Examples of virtual asset classes include, but are not limited to, virtual machine classes; virtual server classes; virtual database or data store classes; selfmonitoring virtual assets including specific types of instances instantiated in a cloud environment; application development process classes; and application classes.

[ 0030] In one embodiment, two or more assets, such as computing systems and/or virtual assets, and/or two or more computing environments, are connected by one or more communications channels including but not limited to. Secure Sockets Layer communications channels and various other secure communications channels, and/or distributed computing system networks, such as, but not limited to: a public cloud; a private cloud; a virtual private network (VPN); a subnet; any general network, communications network, or general network/communications network system; a combination of different network types; a public network; a private network; a satellite network; a cable network; or any other network capable of

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WO 2016/018849 PC T/US2015/042350 allowing communication between two or more assets, computing systems, and/or virtual assets, as discussed herein, and/or available or known at the time of filing, and/or as developed after the time of filing.

[ 0031] As used herein, the term “network” includes, but is not limited to, any network or network system such as, but not limited to, a peer-to-peer network, a hybrid peer-to-peer network, a Local Area Network (LAN), a Wide Area Network (WAN), a public network, such as the Internet, a private network, a cellular network, any general network, communications network, or general network/communications network system; a wireless network; a wired network; a wireless and wired combination network; a satellite network; a cable network; any combination of different network types; or any other system capable of allowing communication between two or more assets, virtual assets, and/or computing systems, whether available or known at the time of filing or as later developed.

[ 0032] As used herein, the term “user” includes, but is not limited to, any party, parties, entity, and/or entities using, or otherwise interacting with any of the methods or systems discussed herein. For instance, in various embodiments, a user can be, but is not limited to, a person, a commercial entity, an application, a service, and/or a computing system.

[ 0033] As used herein, the term “tenant” includes, but is not limited to, any user that enters a relationship, agreement, and/or contract, with an asset service provider or other service provider to receive an allocation of one or more assets or asset resources within an asset computing environment. In some embodiments, the terms “tenant” and “tenant computing environment” are interchangeably used even though, in some cases, a tenant represents a party, parties, or entities while the tenant computing environment represents one or more computing resources that are used by or that are at least partially under the control of the tenant.

HARDWARE ARCHITECTURE

[0034] FIG. 1 illustrates a block diagram of a production environment 100 for distributing self-monitoring and self-healing operations to virtual assets by pre-deploying asset policies and repair libraries to the one or more virtual assets, according to one embodiment. The production environment 100 uses a central asset manager to determine and/or manage asset policies and repair libraries for the virtual assets of the production environment 100, according to one embodiment. The central asset manager distributes the asset policies and the repair libraries to the virtual assets to enable the virtual assets to self-heal any issues detected while self-monitoring, according to one embodiment. The virtual assets self-monitor, generate events

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WO 2016/018849 PC T/US2015/042350 in response to the self-monitoring, and self-heal themselves to restore the virtual assets to preevent states, according to one embodiment.

[ 0035] There are various shortcomings associated with centralizing services for a distributed network of virtual assets. Examples of centralized services include virtual asset monitoring and virtual asset repair. As discussed previously, centralized services can result in service bottlenecks, and service bottlenecks can manifest themselves in a distributed service/network as delays in receipt of a service or as a denial to a requested service. In some instances, a virtual asset failure, issue, problem, or hiccup can disable the network communications for the virtual asset, in such a manner that the virtual asset becomes incapable of communicating with the centralized service provider. Without the capacity to establish a connection to a centralized service provider, a virtual asset may be unable to receive diagnostic and repair services needed to return the virtual asset to an operational state.

[0036] The production environment 100 addresses some of the shortcomings associated with centralized virtual asset services, e.g., monitoring and repairing services, by parsing rules and policies associated with virtual assets and distributing the parsed rules and policies to the virtual assets so that the virtual assets are capable of self-monitoring, according to one embodiment. The production environment 100 also parses repair libraries associated with virtual assets and distributes the parsed repair libraries to the virtual assets so that the virtual assets are capable of self-healing back to a known state of operation, according to one embodiment. The production environment 100 includes a first asset container 110, a second asset container 120, and a third asset container 130 for organizing, managing, and/or representing a set of virtual assets, according to one embodiment. The set virtual assets have a common function, type, geographic location, service, and/or other characteristic, according to one embodiment. Each of the asset containers 110-130, and their corresponding virtual assets are communicatively or operably coupled together with a network 140, according to one embodiment. A central asset manager 150 is also communicatively or operably coupled, through the network 140, to the asset containers 110-130, to manage, parse, and distribute asset policies and repair libraries to the asset containers 110-130 and/or to the virtual assets that constitute the asset containers 110-130, according to one embodiment.

[ 0037] The first asset container 110 organizes, manages, and/or represents a set of one or more virtual assets, according to one embodiment. The set of one or more virtual assets of the first asset container 110 have one or more common characteristics, such as function, type, geographic location, and service provided, according to one embodiment. The set of one or

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WO 2016/018849 PC T/US2015/042350 more assets of the first asset container 110 are of the same class and have the same, or similar, operational parameters, and/or are created by the same or similar virtual asset creation template, according to one embodiment. Examples of virtual asset classes include, but are not limited to, virtual machine classes; virtual server classes; virtual database or data store classes; selfmonitoring virtual assets; application development process classes; and application classes, according to various embodiments. The first asset container 110 is a virtual private cloud that hosts the set of one or more virtual assets, according to one embodiment. The first asset container 110 can also be described as a virtual asset perimeter that represents physical and/or logical boundaries that are inclusive of some virtual assets and that are exclusive of other virtual assets, according to one embodiment. In some embodiments, the first asset container 110 organizes and/or represents a physical or logical grouping of a set of one or more virtual assets. In other embodiments, the first asset container 110 additionally manages the set of one or more virtual assets by instantiating new virtual assets, terminating existing virtual assets, monitoring the virtual assets for potential issues, and healing/repairing the virtual assets, as needed.

[ 0038] The first asset container 110 includes a virtual asset 111, a virtual asset 112, a virtual asset 113, and a virtual asset 114, according to one embodiment. Although four virtual assets 111-114 are associated with the first asset container 110, it is to be understood that the first asset container 110 can include more virtual assets or fewer virtual assets, according to other embodiments. The virtual assets 110-114 can generically be referred to as “first”, “second”, “third”, and “fourth” virtual assets, according to one embodiment. The virtual assets 111-114 are an allocation of one or more hardware, software, and/or firmware resources to one or more tenants, according to one embodiment. The hardware, software, and/or firmware resources can be shared (e.g., allocated to or shared by multiple tenants), or the resources can be dedicated (e.g., allocated to a single tenant), according to one embodiment. The virtual assets 111-114 can include any virtualized entity or resource, and/or virtualized part of an actual, or “bare metal” entity. In various embodiments, the virtual assets 111-114 include, but are not limited to, one or more virtual machines; virtual servers; instances implemented in a cloud computing environment; databases associated with a cloud computing environment; databases implemented in a cloud computing environment; services associated with, and/or delivered through, a cloud computing environment; communications systems that are used with, part of, or provided through, a cloud computing environment; and/or any other virtualized assets and/or sub-systems of “bare metal” physical devices.

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[0039] The virtual assets 111-114 include a service 115, a service 116, a service 117, and a service 118, respectively, according to one embodiment. The services 115-118 include one or more database services, application services, or other computing services, according to various embodiments. The services 115-118 can be private services that are restricted to the tenant of the virtual asset, can be public services that are available to one or more users, and/or can be asset services that are made available to one or more virtual assets or non-virtual assets associated with or represented by the asset containers 110-130, in one embodiment.

[0040] The second asset container 120 and the third asset container 130 include similar virtual asset configurations as the first asset container 110, according to one embodiment. The second asset container 120 includes virtual assets 121, 122, 123, 124, and the virtual assets 121124 host or provide services 125, 126, 127,128, according to one embodiment. The third asset container 130 includes virtual assets 131, 132, 133, 134, and the virtual assets 131-134 posts or provide services 135, 136, 137, 138, respectively, according to one embodiment. The first asset container 110, the second asset container 120, and the third asset container 130 represent virtual assets that are grouped or organized by class of operation, geographical location, type of service provided, operating system, or any other physical, logical, or functional characteristic, according to various embodiments.

[0041] The network 140 can include one or more communication channels 141, 142, 143, and 144 that enable the asset containers 110-130 and the central asset manager 150 to communicate information to one another, according to one embodiment. The network 140 can include, but is not limited to, a LAN, PAN, WAN, intranet, and the Internet, according to various embodiments.

[0042] The central asset manager 150 distributes self-monitoring and self-healing operations to virtual assets by pre-deploying asset policies 151 and repair libraries 152 to the virtual assets 111-114, 121-124, and 131-134, according to one embodiment. In other embodiments, the central asset manager 150 pre-deploys the asset policies 151 and the repair libraries 152 to the asset containers 110-130, to enable the asset containers 110-130 to apply the asset policies 151 and the repair libraries 152 to the virtual assets. The central asset manager 150 can be a computing environment or computing system that is configured to monitor the operations and overall health of the production environment 100, according to one embodiment. The central asset manager 150 can also include, host, or provide an administrative interface between the asset containers 110-130 and a systems administrator or other human resource, according to one embodiment.

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[0043] The central asset manager 150 is configured to determine and/or manage the asset policies 151 and the repair libraries 152 for the virtual assets of the production environment 100, according to one embodiment. For example, the central asset manager 150 receives the asset policies 151 from human resources such as a systems administrator, security personnel, and/or one or more third party or external security consultants, according to one embodiment. Similarly, the central asset manager 150 receives and/or populates the repair libraries 152 based on input from human resources and/or based on information received from one or more third party databases, repositories, or service providers. In one embodiment, the central asset manager 150 populates the repair libraries 152 based on the rules and settings defined by the asset policies 151.

[0044] The asset policies 151 include service policies 153 and security policies 154, according to one embodiment. Some of the service policies 153 and security policies 154 apply globally to all virtual assets in the production environment 100, and others of the service policies 153 and security policies 154 apply to one or more particular virtual assets or one or more particular asset containers within the production environment 100, according to one embodiment.

[0045] The service policies 153 include policies for monitoring and maintaining operation of the virtual assets, according to one embodiment. Monitoring and maintaining operation of the virtual assets includes monitoring and maintaining resource allocation for the virtual assets, and monitoring and maintaining performance of the virtual assets. The service policies 153 include policies for virtual asset resource allocation and policies for virtual asset performance, according to one embodiment. The service policies 153 for virtual asset resource allocation determine minimum and/or maximum resource allocations for the operation of a virtual asset. The service policies 153 for virtual asset resource allocation include upper thresholds and lower thresholds of acceptable resource allocation parameters, e.g., amount of memory, speed of memory, physical type of memory, number of processors, types of processors, speed of processors, location of hardware, type of operating system, and version of operating system, according to one embodiment. The service policies 153 for virtual asset resource allocation are specific to the function, class, geographic location, type, or other characteristic of the virtual asset, according to one embodiment. Accordingly, the service policies for the virtual assets of the first asset container 110 can be different than the service policies for the virtual assets of the second asset container 120 and of the third asset container 130, according to one embodiment.

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[0046] The service policies 153 for virtual asset resource allocation determine or define how to allocate resources to a newly instantiated virtual asset and are based on the type of virtual asset being instantiated, according to one embodiment. For example, the service policies 153 may require that a virtual asset that provides database services be allocated four computer processors, 50 GB of non-volatile memory, and 5 GB of volatile memory, according to one embodiment. As another example, the service policies 153 may require that a virtual asset that hosts an application, e.g., streaming video, be allocated eight computer processors, 2 TB of nonvolatile memory, and 20 GB of volatile memory, according to one embodiment.

[0047] The service policies 153 for virtual asset resource allocation determine when the allocated resources of a virtual asset are insufficient, according to one embodiment. For example, if the non-volatile memory that is allocated to a virtual asset reaches 90% capacity, the service policies 153 for virtual asset resource allocation determines that the non-volatile memory is to be increased by, for example, 30%, according to one embodiment. As another example, if the virtual asset is allocated four medium-speed computer processors, the service policies 153 for the virtual asset resource allocation determines that the allocation is to be increased to six medium-speed computer processors if the computer processors operate above 80% max capacity for three or more consecutive days, according to one embodiment. In one embodiment, if one or more virtual asset instances are hosting the same application, the service policies 153 for virtual asset resource allocation determine that an additional virtual asset is to be instantiated with an additional instance of the application, if the combined traffic to the one or more virtual asset instances is greater than a first threshold, e.g., 90%, for longer than a second threshold, e.g., seven days.

[0048] The service policies 153 for virtual asset resource allocation determine when the allocated resources of a virtual asset are excessive, according to one embodiment. For example, if the non-volatile memory that is allocated to the virtual asset remains below 25% capacity for greater than 30 days, the service policies 153 for virtual asset resource allocation determines that the non-volatile memory is to be reduced by, for example, 50%. As another example, if the virtual asset is allocated six high-speed computer processors that operate at less than, for example, 50% of max capacity, the service policies 153 for virtual asset resource allocation determines that the allocation of computer processors be downgraded to medium-speed computer processors or that the allocation of computer processors be downgraded to four highspeed computer processors, according to one embodiment. In one embodiment, if multiple virtual asset instances are hosting the same application, the service policies 153 for virtual asset

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WO 2016/018849 PC T/US2015/042350 resource allocation determine that one of the virtual asset instances is to be terminated if combined traffic to the multiple virtual asset instances is less than a first threshold, e.g., 50%, for longer than a second threshold, e.g., 30 days.

[ 0049] In addition to including rules for virtual asset resource allocation, the service policies 153 include rules for virtual asset performance, according to one embodiment.

Examples of virtual asset performance can include, but are not limited to, network speeds, responsiveness of service, user capacity, average processor capacity usage, and average memory capacity usage, according to one embodiment.

[0050] In addition to the service policies 153, the asset policies 151 include the security policies 154, for detecting and/or repairing the effects of security breaches, according to one embodiment. The security policies 154 are at least partially based on the type of the virtual asset, the function of the virtual asset, the geographic location of the virtual asset, the class of the virtual asset, or other characteristics of the virtual asset. For example, a virtual asset can provide private network services or public network services, so security settings or policies directed at one type of network service may not be pertinent to monitoring or governing the other type of network service. The security policies 154 can include, but are not limited to, rules and/or thresholds associated with quantity of traffic, traffic content (e.g., malware signatures), geographic origins of traffic, types of requests, frequency of requests, user account validation frequencies, user verification, frequencies of outgoing network messages, message destinations that are inconsistent with account records, failed login attempts, size of parameters received by a virtual asset, quantity of data in outgoing or incoming traffic, failure to perform one or more operations (e.g., failure to execute a security features update), according to various embodiments.

[0051] The central asset manager 150 parses the asset policies 151 into subsets that are convenient for delivery to the asset containers 110-130, according to one embodiment. The central asset manager 150 parses the asset policies 151 into first container policies 155, second container policies 156, and third container policies 157, according to one embodiment. In embodiments where the production environment 100 includes additional asset containers or fewer asset containers, the central asset manager 150 divides the asset policies 151 into correspondingly more or fewer subsets, for delivery to each of the asset containers in the production environment 100. In one embodiment, the central asset manager 150 parses the asset policies 151 into subsets that are relevant to particular virtual assets rather than into subsets that are relevant to particular asset containers. The central asset manager 150 determines which of

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WO 2016/018849 PC T/US2015/042350 the service policies 153 and which of the security policies 154 are relevant to each virtual asset and/or to each asset container. The central asset manager 150 then creates asset-specific or container-specific subsets of the asset policies 151, for delivery to the virtual assets or for delivery to the asset containers, according to one embodiment. According to one embodiment, each of the container policies 155-157 include all or part of the service policies 153 and/or all or part of the security policies 154.

[ 0052] The central asset manager 150 determines and maintains the repair library 152 for the virtual assets of the production environment 100, according to one embodiment. The repair libraries 152 include information, applications, code, data, properties, and settings for repairing and/or healing the virtual assets 111-114, 121-124, and 131-134, according to one embodiment. The repair libraries 152 repair and/or heal the virtual assets by restoring the virtual assets to a known state of operation, a default state of operation, and/or a functional state of operation, according to one embodiment. In one embodiment, the repair libraries 152 include software installation files, which can be used to reinstall one or more malfunctioning software programs or applications on a virtual asset. In one embodiment, the repair libraries 152 include application updates, which can be used to ensure that a reinstalled software program or application includes the most up-to-date fixes and security patches. In one embodiment, the repair libraries 152 include malicious software (“malware”) repair files, which can be used to search for and destroy particular types of malware. In one embodiment, the malicious software repair files are maintained in a compressed and uninstalled format for pre-deployment to the virtual assets. Because the installation of potentially unnecessary software reduces processor and memory capacities, the malicious software repair files may be stored on a virtual asset until the virtual asset determines a need for malicious software repair, according to one embodiment. In one embodiment, the repair libraries 152 include software settings, which can be used to restore the settings of one or more software programs to a known state. In one embodiment, the repair libraries 152 include firewall rules and network properties, which enable the virtual asset to restore communications or restore network properties and firewall rules to an operational or to a known state.

[ 0053] The repair libraries 152 include repairs or fixes that are specific to a particular type or function of a virtual asset, according to one embodiment. For example, if the virtual asset provides a gateway service, the repair libraries 152 include network settings and firewall rules that repair the gateway service to a known or pre-determined state, according to one embodiment. If the virtual asset provides an application as a service, the repair libraries 152

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WO 2016/018849 PC T/US2015/042350 include a copy of the installation file for the application so that the application can be reinstalled onto and/or by the virtual asset, according to one embodiment. If the virtual asset hosts a database service, the repair libraries 152 include a database installation file and an encrypted backup of the database from which the database can be restored, according to one embodiment. [ 0054] The central asset manager 150 parses the repair libraries 152 into subsets that are convenient for delivery to the asset containers 110-130, according to one embodiment. The central asset manager 150 parses the repair libraries 152 into first container repairs 158, second container repairs 159, and third container repairs 160, according to one embodiment. In embodiments where the production environment 100 includes additional asset containers or fewer asset containers, the central asset manager 150 divides the repair libraries 152 into correspondingly more or fewer subsets, for delivery to each of the asset containers in the production environment 100. In one embodiment, the central asset manager 150 parses the repair libraries 152 into subsets that are relevant to particular virtual assets, rather than into subsets that are relevant to particular asset containers. The central asset manager 150 determines which of the repair libraries 152 are relevant to each virtual asset and/or to each asset container. The central asset manager 150 then creates asset-specific or container-specific subsets of the repair libraries 152, for delivery to the virtual assets or for delivery to the asset containers, according to one embodiment. According to one embodiment, each of the container repairs 150160 include all or part of the repair libraries 152, in accordance with the type, function, class, or other characteristic of the virtual assets.

[ 0055] The central asset manager 150 distributes the asset policies 151 and the repair libraries 152 to the asset containers 110-134, or directly to the virtual assets 111-114, 121-124, and 131-134, to enable the virtual assets to self-heal issues, abnormalities, or events detected while self-monitoring, according to one embodiment. The central asset manager 150 distributes the first container policies 155 and the first container repairs 158 to the first asset container 110 and/or to the virtual assets 111-114, according to one embodiment. The central asset manager 150 distributes the second container policies 156 and the second container repairs 159 to the second asset container 120 and/or to the virtual assets 121-124, according to one embodiment. The central asset manager 150 distributes the third container policies 157 and the third container repairs 160 to the third asset container 130 and/or to the virtual assets 131-134, according to one embodiment. The central asset manager 150 can use any one of a number of techniques to distribute the asset policies 151 and the repair libraries 152 to the asset containers 110-130. For example, the central asset manager 150 can analyze the network 140 and the communication

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WO 2016/018849 PC T/US2015/042350 channels 141-144 and selectively distribute the asset policies 151 and the repair libraries 152 to the asset containers 110-130 using a minimum number of hops, using network resources having the greatest available bandwidth, and/or using network resources that are the most underutilized, according to various embodiments. In one embodiment, the central asset manager 150 uses one or more backdoor ports, proprietary communications protocols, or a backdoor daemon to securely distribute the asset policies 151 and the repair libraries 152 to the virtual assets. In one embodiment, the central asset manager 150 pre-deploys or pre-loads virtual assets with the asset policies 151 and the repair libraries 152 during the instantiation of a virtual asset, or shortly thereafter, to enable the virtual asset to initiate self-monitoring prior to providing services.

[0056] Upon receipt of the container policies 155-157 and the container repairs 150-160, the virtual assets and/or the asset containers are capable of self-monitoring and self-healing, independent of the central asset manager 150, according to one embodiment.

[ 0057] FIG. 2 illustrates a block diagram 200 of an implementation of the first asset container 110, according to one embodiment. Although more detail for the first asset container 110 is illustrated and described herein, the second asset container 120 and the third asset container 130 include similar features and similar functionality as the first asset container 110, according to one embodiment.

[0058] The virtual asset 111 receives the first container policies 155 and the first container repairs 158 from the central asset manager 150, as described above, according to one embodiment. The virtual asset 111 also includes a monitor engine 201, a repair engine 202, and a report engine 203, according to one embodiment. The monitor engine 201, the repair engine 202, and the report engine 203 can be received from the central asset manager 150 or can be installed in the virtual asset 111 during instantiation, according to various embodiments. The virtual asset 111 uses the monitor engine 201, the repair engine 202, and the report engine 203 to detect, remedy, and report events that are indicative of an unsatisfactory, undesirable, and/or changed states of the virtual asset, according to one embodiment.

[ 0059] The monitor engine 201 evaluates, analyzes, and monitors the operations of the virtual asset 111 to detect events, according to one embodiment. The events are based on and are defined by the rules or contents of the first container policies 155. The first container policies 155 set forth parameters, thresholds, limits, and/or expectations for the operations of the virtual asset 111. Events are defined as operations or characteristics of the virtual asset 111 that exceed, fall below, or otherwise diverge from the parameters, thresholds, limits, and/or expectations set forth by the first container policies 155, according to one embodiment. The

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WO 2016/018849 PC T/US2015/042350 monitor engine 201 receives the first container policies 155 and compares the operations and/or characteristics of the virtual asset 111 to the parameters, threshold, limits, and/or expectations from the first container policies 155 to detect whether or not any event has occurred, e.g., has been triggered, according to one embodiment. When the monitor engine 201 detects an event, the monitor engine 201 provides the repair engine 202 with identifiers, descriptions, parameters, and/or other information related to the event.

[ 0060] In various embodiments, one or more events can include, but are not limited to, one or more of: a network message from a virtual asset directed to a location known to be associated with malicious entities, i.e., a black-listed destination; the frequency of outgoing network messages changing to a level above a defined threshold level, i.e., the frequency of outgoing network messages changing to a level deemed “not normal”; a response to a customer request being directed to a destination that is not the customer location of record; a virtual asset receiving a high-frequency of login attempts that fail; a size of the parameters sent into a virtual asset being outside a defined “normal” range of sizes for parameters; a size of outgoing network messages being outside a defined “normal” range of sizes of outgoing messages; a total amount of data in any one communication connection of a virtual asset exceeding a defined maximum normal size of a communication to a customer; a request to a virtual asset coming in from a location known to be associated with malicious entities, i.e., a black-listed origin location; an internal elapsed time of defined critical operations changing to a time outside a defined range of “normal” values; and/or any other trigger event, or combination of trigger events, as discussed herein, and/or as known in the art at the time of filing, and/or as developed/made available after the time of filing.

[ 0061] The repair engine 202 uses the first container repairs 158 to self-heal the virtual asset 111, e.g., to return the virtual asset 111 to a known or pre-determined state, according to one embodiment. The first container repairs 158 are a portion of the asset policies 151 (shown in FIG. 1) that are relevant to the virtual asset 111, according to one embodiment. The repair engine 202 determines what aspect of the virtual asset 111 to fix or repair based on the information received in the event, e.g., from the monitor engine 201, according to one embodiment. The repair engine 202 retrieves one or more files, settings, properties, and/or updates from the first container repairs 158 and applies them to the virtual asset 111. In one embodiment, the repair engine 202 uninstalls the service 115 and reinstalls the service 115 based on an installation file stored in the first container repairs 158 to return the virtual asset to a known or pre-determined state. In one embodiment, the repair engine 202 replaces a first set of

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WO 2016/018849 PC T/US2015/042350 network properties, firewall rules, and/or software settings that are currently employed by the virtual asset 111, with a second set of network properties, firewall rules, and/or software settings that are stored in the first container repairs 158 to restore the virtual asset 111 to a known or predetermined state, according to one embodiment.

[ 0062 ] In other embodiments, the repair engine 202 retrieves one or more files or instructions from the first container repairs 158 and takes one or more responsive actions based on the files or instructions. The responsive actions associated with the event can include, but are not limited to, any one or more of, requesting the detected event data no longer be sent; performing a scan of selected data within the virtual asset 111; obtaining data from the virtual asset 111 ; directing a transfer of data from within the virtual asset 111 to a location outside the virtual asset 111; closing down one or more communications channels used by the virtual asset 111 ; shutting down one or more capabilities of the virtual asset 111; aborting one or more operations performed by the virtual asset 111 ; destroying the virtual asset 111; generating and/or transferring incorrect and/or deceptive data from the virtual asset 111 to a location outside the virtual asset 111 associated with a malicious entity; and/or any other desired responsive actions, or combination of responsive actions, as discussed herein, and/or as known in the art at the time of filing, and/or as developed/become available after the time of filing.

[ 0063] In response to the monitor engine 201 detecting an event and/or in response to the repair engine 202 healing event, the report engine 203 transmits one or more reports identifying the event and/or the repair actions to the central asset manager 150 and/or to one or more system administrators or other human resources, according to one embodiment.

[ 0064] The asset container manager 210 can alternatively or additionally be configured to detect, repair, and report events that occur in the virtual asset 111, according to one embodiment. In one embodiment, the asset container manager 210 is installed in one or more of the virtual assets 111-114. In other embodiments, the asset container manager 210 is configured to detect, repair, and report events that occur within the first asset container 110, e.g., that occur within the virtual assets 111-114, according to one embodiment. Accordingly, the asset container manager 210 includes one or more of the first container policies 155, the first container repairs 158, the monitor engine 201, the repair engine 202, and the report engine 203, according to one embodiment.

[0065] In one embodiment, the asset container manager 210 manages the virtual assets 111-114 and supports the virtual assets 111-114 in repairing or healing the virtual assets 111114. The asset container manager 210 is configured to receive the first container policies 155

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WO 2016/018849 PC T/US2015/042350 and the first container repairs 158 and distribute the first container policies 155 and the first container repairs 158 to the virtual assets 111-114, according to one embodiment.

[ 0066] The asset container manager 210 includes an asset instantiation engine 211, and asset resource manager 212, and an asset termination engine 213, according to one embodiment. The asset container manager 210 uses the asset instantiation engine 211 to create new virtual assets within the first asset container 110, according to one embodiment. The asset container manager 210 uses the asset instantiation engine 211 to create new virtual assets within the first asset container 110 in response to events that result in a need for one or more additional virtual assets within the first asset container 110, according to one embodiment. The asset container manager 210 uses the asset instantiation engine 211 to create new virtual assets within the first asset container 110 in response to instructions to do so from the central asset manager 150, e.g., during the initial organization or creation of the first asset container 110, according to one embodiment.

[ 0067] The asset container manager 210 uses the asset resource manager 212 to adjust resource allocations for the virtual assets 111-114, according to one embodiment. For example, the asset container manager 210 uses the asset resource manager 212 to increase, add, decrease, remove, or otherwise modify resource allocations for the virtual assets 111-114 in response to events that result in a need or a trigger for modifying the resource allocations of one or more of the virtual assets 111-114, according to one embodiment. For example, if the monitor engine 201 determines that the resources allocated to the virtual asset 111 are operating above or below one or more pre-determined thresholds, the asset resource manager 212 increases and/or decreases resource allocations to return the operation of the virtual asset 111 to a known, predetermined, or more desirable state, according to one embodiment.

[ 0068] The asset container manager 210 uses the asset termination engine 213 to remove one or more virtual assets from the first asset container 110, according to one embodiment. For example, the asset container manager 210 uses the asset termination engine 213 to remove one or more virtual assets in response to events that indicate a surplus or an excess of resources allocated to one or more of the virtual assets 111-114, according to one embodiment. In other embodiments, the asset container manager 210 uses the asset termination engine 213 to fulfill requests from the central asset manager 150 to remove one or more virtual assets from the first asset container 110, according to one embodiment.

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WO 2016/018849 PC T/US2015/042350

PROCESS

[0069] FIG. 3 illustrates a functional flow diagram of a process 300 for performing selfmonitoring and self-healing operations that have been distributed to the virtual asset 111, according to one embodiment.

[ 0070] At block 301, the monitor engine 201 receives input from the service 115, the first container policies 155, and/or virtual asset operations 310, according to one embodiment. The virtual asset operations 310 can include, but are not limited to, remaining processor capacity, remaining memory capacity, quantity of traffic to the virtual asset 111, and frequency of traffic to the virtual asset 111, according to one embodiment.

[0071] At block 302, the process 300 determines whether an event has been detected, according to one embodiment. If an event has not been detected, the process 300 returns to block 301 to continue monitoring the virtual asset 111. If an event is detected, the process proceeds to block 303.

[0072] At block 303, the repair engine 202 receives event information and the first container repairs 158, according to one embodiment. The repair engine 202 maps the event with the repair for the event that is included in the first container repairs 158, according to one embodiment. The repair engine proceeds to block 304 and block 305 concurrently, according to one embodiment.

[0073] At block 304, the process 300 repairs the event, according to one embodiment. For example, the repair engine 202 applies one or more fixes contained in the first container repairs 158 to remove the characteristics of the virtual asset 111 that generated the event, according to one embodiment. The process proceeds to block 301.

[0074] At block 305, the report engine 203 receives information from the repair engine 202 regarding the type of event detected and/or the type of repair applied to the virtual asset 111, according to one embodiment.

[0075] At block 306, the process 300 reports the event and/or the repair to the central asset manager 150 and/or to a log file and/or to one or more system administrators or other human resources, according to one embodiment.

[ 007 6] FIG. 4 illustrates a flow diagram of a process 400 for performing self-monitoring and self-healing operations that have been distributed to a virtual asset, according to various embodiments.

[0077] At block 402, the process begins.

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WO 2016/018849 PC T/US2015/042350

[0078] At block 404, the process receives, with a computing environment hosting the virtual asset, a first operating policy from an asset management computing environment, according to one embodiment. The virtual asset provides one or more computing services to one or more users, and the virtual asset includes an allocation of one or more hardware and software resources from the computing environment, according to one embodiment. The asset management computing environment parsed the first operating policy from a second operating policy, and the first operating policy includes thresholds for the virtual asset, according to one embodiment.

[0079] At block 406, the process receives, with the computing environment, a library of repairs from the asset management computing environment, according to one embodiment.

[0080] At block 408, the process detects events, with the virtual asset, at least partially based on operational characteristics of the virtual asset exceeding at least one of the thresholds, according to one embodiment. The events represent a deviation of the virtual asset from a predetermined state of operation, according to one embodiment.

[0081] At block 410, the process repairs the virtual asset, with the virtual asset, using the library of repairs to return the virtual asset to the pre-determined state of operation, according to one embodiment.

[ 0082 ] At block 412, the process ends.

[ 0083] As noted above, the specific illustrative examples discussed above are but illustrative examples of implementations of embodiments of the method or process for performing self-monitoring and self-healing operations that have been distributed to a virtual asset. Those of skill in the art will readily recognize that other implementations and embodiments are possible. Therefore the discussion above should not be construed as a limitation on the claims provided below.

[ 0084 ] In the discussion above, certain aspects of one embodiment include process steps and/or operations and/or instructions described herein for illustrative purposes in a particular order and/or grouping. However, the particular order and/or grouping shown and discussed herein are illustrative only and not limiting. Those of skill in the art will recognize that other orders and/or grouping of the process steps and/or operations and/or instructions are possible and, in some embodiments, one or more of the process steps and/or operations and/or instructions discussed above can be combined and/or deleted. In addition, portions of one or more of the process steps and/or operations and/or instructions can be re-grouped as portions of one or more other of the process steps and/or operations and/or instructions discussed herein.

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WO 2016/018849 PC T/US2015/042350

Consequently, the particular order and/or grouping of the process steps and/or operations and/or instructions discussed herein do not limit the scope of the invention as claimed below.

[0085] As discussed in more detail above, using the above embodiments, with little or no modification and/or input, there is considerable flexibility, adaptability, and opportunity for customization to meet the specific needs of various parties under numerous circumstances.

[0086] In the discussion above, certain aspects of one embodiment include process steps and/or operations and/or instructions described herein for illustrative purposes in a particular order and/or grouping. However, the particular order and/or grouping shown and discussed herein are illustrative only and not limiting. Those of skill in the art will recognize that other orders and/or grouping of the process steps and/or operations and/or instructions are possible and, in some embodiments, one or more of the process steps and/or operations and/or instructions discussed above can be combined and/or deleted. In addition, portions of one or more of the process steps and/or operations and/or instructions can be re-grouped as portions of one or more other of the process steps and/or operations and/or instructions discussed herein. Consequently, the particular order and/or grouping of the process steps and/or operations and/or instructions discussed herein do not limit the scope of the invention as claimed below.

[ 0087 ] The present invention has been described in particular detail with respect to specific possible embodiments. Those of skill in the art will appreciate that the invention may be practiced in other embodiments. For example, the nomenclature used for components, capitalization of component designations and terms, the attributes, data structures, or any other programming or structural aspect is not significant, mandatory, or limiting, and the mechanisms that implement the invention or its features can have various different names, formats, or protocols. Further, the system or functionality of the invention may be implemented via various combinations of software and hardware, as described, or entirely in hardware elements. Also, particular divisions of functionality between the various components described herein are merely exemplary, and not mandatory or significant. Consequently, functions performed by a single component may, in other embodiments, be performed by multiple components, and functions performed by multiple components may, in other embodiments, be performed by a single component.

[0088] Some portions of the above description present the features of the present invention in terms of algorithms and symbolic representations of operations, or algorithm-like representations, of operations on information/data. These algorithmic or algorithm-like descriptions and representations are the means used by those of skill in the art to most

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WO 2016/018849 PC T/US2015/042350 effectively and efficiently convey the substance of their work to others of skill in the art. These operations, while described functionally or logically, are understood to be implemented by computer programs or computing systems. Furthermore, it has also proven convenient at times to refer to these arrangements of operations as steps or modules or by functional names, without loss of generality.

[ 0089] Unless specifically stated otherwise, as would be apparent from the above discussion, it is appreciated that throughout the above description, discussions utilizing terms such as, but not limited to, “activating”, “accessing”, “adding”, “aggregating”, “alerting”, “applying”, “analyzing”, “associating”, “calculating”, “capturing”, “categorizing”, “classifying”, “comparing”, “creating”, “defining”, “detecting”, “determining”, “distributing”, “eliminating”, “encrypting”, “extracting”, “filtering”, “forwarding”, “generating”, “identifying”, “implementing”, “informing”, monitoring, “obtaining”, “posting”, “processing”, “providing”, “receiving”, requesting, “saving”, “sending”, “storing”, “substituting”, “transferring”, “transforming”, “transmitting”, “using”, etc., refer to the action and process of a computing system or similar electronic device that manipulates and operates on data represented as physical (electronic) quantities within the computing system memories, resisters, caches or other information storage, transmission or display devices.

[0090] The present invention also relates to an apparatus or system for performing the operations described herein. This apparatus or system may be specifically constructed for the required purposes, or the apparatus or system can comprise a general purpose system selectively activated or configured/reconfigured by a computer program stored on a computer program product as discussed herein that can be accessed by a computing system or other device.

[0091] Those of skill in the art will readily recognize that the algorithms and operations presented herein are not inherently related to any particular computing system, computer architecture, computer or industry standard, or any other specific apparatus. Various general purpose systems may also be used with programs in accordance with the teaching herein, or it may prove more convenient/efficient to construct more specialized apparatuses to perform the required operations described herein. The required structure for a variety of these systems will be apparent to those of skill in the art, along with equivalent variations. In addition, the present invention is not described with reference to any particular programming language and it is appreciated that a variety of programming languages may be used to implement the teachings of the present invention as described herein, and any references to a specific language or languages

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WO 2016/018849 PC T/US2015/042350 are provided for illustrative purposes only and for enablement of the contemplated best mode of the invention at the time of filing.

[0092] The present invention is well suited to a wide variety of computer network systems operating over numerous topologies. Within this field, the configuration and management of large networks comprise storage devices and computers that are communicatively coupled to similar or dissimilar computers and storage devices over a private network, a LAN, a WAN, a private network, or a public network, such as the Internet.

[0093] It should also be noted that the language used in the specification has been principally selected for readability, clarity and instructional purposes, and may not have been selected to delineate or circumscribe the inventive subject matter. Accordingly, the disclosure of the present invention is intended to be illustrative, but not limiting, of the scope of the invention, which is set forth in the claims below.

[0094] In addition, the operations shown in the FIG.s, or as discussed herein, are identified using a particular nomenclature for ease of description and understanding, but other nomenclature is often used in the art to identify equivalent operations.

[0095] Therefore, numerous variations, whether explicitly provided for by the specification or implied by the specification or not, may be implemented by one of skill in the art in view of this disclosure.