Converting a message via a posting converter

CONVERTING A MESSAGE VIA A POSTING CONVERTER

TECHNICAL FIELD

The present invention relates in general to message-based voice communications and, in particular, to a system and method for converting a message via a posting converter.

BACKGROUND ART

Social and inter-personal communication tools have been enriched by technologies like

SMS, MMS, and speech to text, as well as web services and websites such as Twitter, Facebook and MySpace. Currently, inter-personal communication and social networking are extremely popular with users of all ages. This phenomenon is not showing signs of a slow down.

Users of these inter-personal and social communications technology tools often develop a common communication style that can style can differ across different technology tools and environments or alternatively, within the same tools and environments. Factors for a change in communication style include age group, geographic location of the users, and local group, such as a school or club. Communication between different tools or environments is not always effective or accurate. For example, messages sent as an email, but received as a text, are often incomplete due to the size limit imposed on text messages. Accordingly, users are required to adapt based on the device, application, or service used. Common methods of adaptation include word shortcuts, word replacements, icons, and emoticons, as well as more abstract writing styles based on the technology tool or service. For instance, on Twitter, a user is limited to postings of 140 words, while no such limit is imposed on Facebook.

The shortcuts can include abbreviations, acronyms, emoticons, or graphics, as well as other shortcuts. For example, the digit 2 can be used in place of the words ‘to* or 'too' when sending an SMS (Short Message Service) message. In a furtiter example, children and teenagers might use the short code PIR, which stands for Parent In Room, or POS, which stands for Parent Over Shoulder when communicating with friends on Instant Messenger (“IM”) to warn their friends that a parent is near. Additionally, on Twitter, users may/ use the shortcut FF, which stands for Follow Friday, to suggest to their readers, other tweets and twitters to view and follow.

At the same time, there is a growing variety of tools that people can use to post content or send messages using the above described communication tools. For example, one can post entries (known as tweets) by various way’s, such as accessing the Twitter website directly using a web browser, by using a variety of Personal Computer widgets, or by sending SMS messages to - 1 CA 02782828 2012-06-04

WO 2011/069128 PC17US2010/058991 a predefined address. One could send SMS messages to other mobile phone users, by using a mobile phone, by using a web sendee, or by sending an email to a predefined email address typically provided by mobile operators.

A system and method to allow users of various communication tools and environments to bridge between their typical communication style, the capabilities of die device or method they are using to send a given message or post a given posting, and the expected style and grammar of the target communication tool or environment is needed.

DISCLOSURE OF THE INVENTION

A posting converter converts a message from one format to another based on many factors, including an environment in which the message was generated and an environment in which die message is presented. Once composed on a conversion tool, the message is transmitted to the posting converter, which identifies one or more templates for converting the message. Ίhe converted message is then transmitted to a target tool and presented.

An embodiment provides a system and method for converting a message via a posting converter. At least one incoming message is received from a composition device. Characteristics of the message are determined. The characteristics include a target device to which the message is directed and an application through which die message will be presented. An appropriate template is selected for the message based on at least one of the message characteristics. The message is converted to a different format using the selected template. The 20 converted message is provided for display on the target device.

A further embodiment provides a system and method for converting message content. Incoming messages are received via a first application. A template is selected for converting at least one of the incoming messages for display using a different application. The different application is associated with guidelines for presentation of the incoming message. Content of 25 the incoming message is converted to comply with the presentation guidelines of the different application via the selected template. The converted message is provided for presentation via the different application.

Still other embodiments will become readily apparent to those skilled in the art from the following detailed description, wherein are described embodiments of the invention by way of 30 illustrating the best mode contemplated for carrying out the invention. As will be realized, the invention is capable of other and different embodiments and its several details are capable of modifications in various obvious respects, all without departing from the spirit and the scope of the present invention. Accordingly, the drawings and detailed description are to be regarded as illustrative in nature and not as restrictive.

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DESCRIPTION OF THE DRAWINGS

FIGURE I is a block diagram showing a system for converting a message via a posting converter, in accordance with one embodiment.

FIGURE 2 is a block diagram showing the logical structure of a PCD for use in the system of FIGURE I.

FIGURE 3 is a flow diagram respectively showing a method for converting a message via a posting converter, in accordance with one embodiment.

FIGURE 4 is a flow diagram showing, by way of example, a message flow from a composition tool to a target tool.

FIGURE 5 is a flow diagram showing, by way of example, an alternative message flow from a composition tool to a target tool.

BEST MODE FOR CARRYING OUT THE INVENTION

Converter System

As social networking and electronic communications increase, communication standards become dependent on a particular method, device, or application in which the communication in transmitted. Thus, each different means for communication can be associated with different communication standards, which can make transmission of a message from one communication tool to another, awkward. A posting converter allows users to bridge different communication tools for transmitting messages regardless of the different communication styles.

FIGURE I is a block diagram showing a system 10 for converting text via a posting converter, in accordance with one embodiment. The posting converter 11 can communicate with multiple communication tools 12-14. including personal communication devices (PCDs) and applications or sendees running on or by the communication tools. The PCDs include telephones 12, PDAs 12, and personal computers 14. The applications can include Facebook, Twitter, Instant Messenger (IM), and Myspace, as well as other applications. The services can include a voice to text service that allows users to send voice messages for conversion into text. The voice to text service can also be provided on the PCD itself as further described below with reference to FIGURE 2. Other tools, PCDs, applications, and services are possible. Each of the communication tools 12-14 can function as a composition tool or a target tool. The composition tool can compose a message directed to one or more target tool. The message can include a voice message, SMS text message, wall posting, or IM, which is transmitted from the composition tool 12-14 to the posting converter 11.

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Fhe posting converter can be a stand-alone application that is located on and run by the composition and target tools, as well as an online service 15, or an application running on a network appliance 16. The posting converter can include conversion templates, which each include information on content conversion rules, style, and graphical elements, as well as age, language, and preference dependent conversion resources. Such preferences can be passed to the posting converter with the content or separately, at the time of conversation or on a prior occasion. Alternatively, the conversion templates can be stored separately from the posting converter, such as on the composition tools, target tools, or other tools.

Once received, the posting converter 11 identifies characteristics of the message, such as the type of target to which the message is directed, an environment in which the message will be delivered, a sender of the message, and a recipient of the message. Other characteristics are possible, fhe identified characteristics can be used to locate applicable templates for converting the message from the current format to a different format that is more appropriate to the environment, user, or device type of the target tool, fhe converted message is then transmitted to the target tool. Other configurations, topologies, and arrangements of the above-identified system are feasible, as would be recognized by one skilled in the art.

The composition and target tools, and network appliances can be general purpose, programmed digital computing devices consisting of a central processing unit (CPU), random access memory' (RAM), non-volatile secondary storage, such as a hard drive or CD ROM drive, network interfaces, and peripheral devices, including user interfacing means, such as a keyboard and display. I'he various implementations of die source code and object and byte codes can be held on a computer-readable storage medium, such as a floppy disk, hard drive, digital video disk (DVD), random access memory (RAM), read-only memory (ROM) and similar storage mediums. For example, program code, including software programs, and data are loaded into the RAM for execution and processing by the CPU and results aie generated for display, output, transmittal, or storage.

Personal Communication Device

The conversion and target tools can include PCDs with a voice to text engine for receiving voice messages from a user and converting the voice message to text prior to transmission of the message to the posting converter. FIGURE 2 is a block diagram showing the logical structure 20 of a PCD 11 for use in the system 10 of FIGURE 1. fhe PCD is functionally divided into a voice message processing and control module 31 and message storage module 32.

The voice message processing and control module 31 includes logic for converting analog voice signals into digitized form, managing message queuing and storage, and controlling voice

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WO 2011/069128 PC17US2010/058991 processing functions, including standby and active modes activated via an “Attention” button. The message storage module 32 includes a message buffer 33 for assembling outgoing voice messages, a message queue 34 for transitorily storing voice messages, and a message store 35 for persistently storing received voice messages. Other types of PCDs with voice to text capabilities are possible.

In a further embodiment, a voice message can be generated on a PCD and transmitted to a remote service center for conversion to text. Once converted, the message is then transmitted to the posting converter for further conversion into an appropriate format for presentation on a target tool. The posting converter can be located at or within the remote service center, or external to the remote service center.

In yet a further embodiment, the remote service center can include a call center, which receives calls from users. Each user can relay a voice message to a recording system or live agent for conversion to text. Once converted, the text is then transmitted to the posting converter for farther conversion into an appropriate format for presentation on a target tool. The posting converter can be located at the call center or external to the call center.

Converting Messages

Converting messages allows a user to transmit a message from a composition tool in one format for presentation to a target tool in a different format. FIGURE 3 is a flow diagram respectively showing a method 30 for converting a message via a posting converter, in accordance with one embodiment. A message is composed by a composition tool and transmitted (block 31) to a posting converter. The message can be transmitted with a designation of one or more target tools io which die message is directed. The posting converter identifies one or more appropriate templates (block 32) for converting the message. The templates can be selected based ou characteristics, such as the target tool, sender and recipient attributes, common attributes of the sender and recipient, and an environment surrounding the target tool. The attributes can include age, state of mind, language, style, preferences, social groups, organizations, memberships, or social network. Other attributes and methods for identifying templates are possible. Once identified, the conversion is performed using the template as a guide (block 33). 'Hie converted message is then transmitted to a target tool (block 34). Delivery of the converted message can occur through a local or remote file system, using an operating system Application Programming Interface call, using Web technology, such as HTTP POST, using mobile technology, or as an SMS or MMS message transmitted from a PCD.

fhe posting converter can communicate with both the conversion tool and target tool for relaying the message. FIGURE 4 is a flow diagram showing, by way of example, a message

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WO 2011/069128 PC17US2010/058991 flow 40 from a composition tool 41 to a target tool 43. A composition tool 41 composes a message that is directed to a target tool 43. A determination is made as to whether any processing of the message is required prior to transmission. For example, a user records a voice message on the composition tool for posting a tweet on Twitter. The voice message includes “bought one before 1 left for Las Vegas.” Prior to transmission to a posting converter 42, the voice message is processed for converting to a text message. The voice to text conversion can occur on the composition tool or another tool. In a further embodiment, the voice message can be converted to text using the posting converter 42.

After processing, if necessary, the text message is then transmitted to the posting converter 42, which identifies one or more templates 44 for converting the text message into a format appropriate for display by the target tool 43. The templates can be selected based on message characteristics, such as foe target tool, application running on foe target tool, sender and recipient attributes, common attributes of the sender and recipient, and an environment surrounding the target tool. Returning to foe above example, foe text message is received by the posting converter 42, which identifies a template for the message based on foe aplication, Twitter.

Currently, Twitter tweets are limited to 140 characters. Accordingly, a wide variety of abbreviations and acronyms are used so that more information can be provided in a single tweet. A template for converting the original voice message to a tweet can include rules for abbreviating the terms “one,” “before,” “for,” and “Las Vegas.” Other abbreviations are possible. The converted message now appears as “bought 1 b4 I left 4 LV,” which greatly reduces the number of characters. The text message is then transmitted to foe target tool 43 for presentation via Twitter.

In a further example, the voice message can be converted to an emoticon for posting on a recipient’s wall in Facebook. The voice message can include “thanks smiley face.” The posting converter identifies a template for Facebook and converts foe message to “thanks ©.” The converted message is transmitted to the recipient’s Facebook page and posted on the wall. The emoticons can be identified based on a phrase, code, name, or identification number. Other methods for identifying emoticons are possible.

Other examples for converting the format of a message are possible, including filling out the content of a message, such as a tweet, for display using an application, service, or tool that allows more characters or content than Twitter. In this example, abbreviations located in the tweet can be expanded to include foil text for easier reading by a recipient.

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In a further embodiment, the posting converter may only communicate with die conversion tool. FIGURE 5 is a flow diagram showing, by way of example, an alternative message flow 50 from a composition tool 53 to a target tool 51. A message is composed on the composition tool 53. Any processing, if necessary, is performed on the message, which is then transmitted to the posting converter 52. The posting convener 52 identifies characteristics of the message to locate an appropriate template 54. Once located, the message is converted and transmitted back to the composition tool 53, which then transmits the message to the target tool 51.

In yet a further embodiment, the message is composed using more than one composition tool. For example, a voice message can be combined with a text message for transmitting to the posting converter. However, prior to transmission, the voice message can be converted to text and then the converted voice message is combined with the test message for sending to the posting converter.

In yet a further embodiment, die converted message can be transmitted to more than one target tool. For example, a user may wish to compose a message for posting on Twitter and sending as a text to one or more recipients. The list of recipients can be predetermined or selected by a user, such as from an address book or friend list.

While the invention has been particularly shown and described as referenced to the embodiments thereof, those skilled in the art will understand that die foregoing and other changes in form and detail may be made therein without departing from the spirit and scope.