Voice recognition method and apparatus using dynamic link library
Abstract
A method and system for operating a voice response system, including: prompting a caller using a dial-in voice system for information; loading the information into at least one object storage location of the voice system; copying the information to a dynamic link library that contains at least one field corresponding to the at least one object in the voice system; obtaining information from the dynamic link library using a database application; formulating a query to a database based on the information from the dynamic link library; passing a result of the query back to the dynamic link library; passing the result from the dynamic link library to the voice system; and communicating the result back to the user through the voice system.
Term
Term ended
Projected expiry passed 14 August 2021, 5.1 years ago.
- Priority
- Filed
- Published
- Projected expiry
- Today
6 priority claims, no other members on record
Priority claims6
| Document | Office | Kind | Date |
|---|---|---|---|
| 22747100 | United States of America | P | |
| 0125296 | United States of America | W | |
| 60227471 | – | – | – |
| PCTUS0125296 | – | – | – |
| US20000227471P | – | – | – |
| WO2001US25296 | – | – | – |
Numbers
- Publication, DOCDB
- 8645501
- Publication, EPODOC
- AU8645501
- Application
- 8645501
- Application, DOCDB
- 8645501
- Application, EPODOC
- AU20010086455
Titles
- English
- Voice recognition method and apparatus using dynamic link library
Classification
- CPC, 1
- H04M1/64