ATE414370T1

Use of a bulk-message filter within a system for classifying messages for urgency or importance

Abstract

The present invention relates to a system and method to facilitate efficient and automated processing of messages. A bulk filter is provided to categorize one or more received messages according to a range of classification, the range spanning from at least a bulk classification of values to at least a non-bulk classification of values. A second filter is provided to further classify the received messages in order to automatically facilitate processing of the messages. The range of classification includes a continuum of values based on a likelihood that the received messages are determined to tend toward or fall within the bulk classification of values or toward/within the non-bulk classification of values. Also, the bulk filter or filters can include an adjustable threshold setting to determine or define differences between the bulk classifications and the non-bulk classifications. Various combinations of filters are possible including multiple filter arrangements, parallel arrangements, cascaded arrangements, and other arrangements to facilitate filtering and sorting of messages in order that users can more efficiently process such information in a timely manner. Applications include the enhancement of classification procedures for identifying urgent or important email from non-urgent or non-important email, with the combination ofbulk-email filters with urgency or importance filters in cascaded and parallel filtering methodologies.

Term

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Projected expiry passed 27 May 2024, 2.3 years ago.

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